Customer Reviews of Findlay Chevrolet
Review type:
Salesman ELI COLUMBUS
Great People, The best service in the industry!
by travismoet on 12/04/2015updated 12/16/2015It amazes me how ALL of the service workers and staff there at Findlay are all helpful and friendly. When I visit there I always witness A true example of going above and beyond.Thank you for stopping by to leave this wonderful review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Balderrama23
by Joshua2123 on 11/27/2015updated 12/08/2015I like how quickly I was approach. And how fast I was taking care of. I will be coming back for my next oil change.Wheel repair
by Howardgrunt on 11/23/2015updated 12/04/2015Bill Chang did all he could do for me to get all 4 wheels fixed, on all 4 wheels the clear coat was coming off I was only out of warranty my 1 month and still was charged $100.00 for the repair, if it was only one wheel I would not say… anything, but when it was all 4 wheels and when I did saw it I brought it in they said it was OUT OF WARRENTY for only one month, this did not happen over night. I thank Billy for helping me, but I am not happy with Chevrolet's customer service.November 2015 Service
by GA_6683 on 11/18/2015updated 12/03/2015Nick L. In service is always willing to help and try to get to root of any problems we may experience. We appreciate his help and typically only go to him unless he is out of the office.94' Corvette
by rostreed on 11/29/2015Wayne is the MAN, I call and he takes care of Me fully.While waiting , the whole staff is helping out, from Tom out on the lot to Herb on the Show Floor, THANK YOU and Happy Holidays !!!Thank you so much for your review! We really appreciate your business and are so happy that Wayne could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
great service
by CathyLV on 11/13/2015updated 11/23/2015After being towed into the dealership because it would not start, Marty did an excellent job of ramrodding it through and getting it completed in a timely manner.Thanks Cathy for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Be sure to like us on Facebook to get exclusive specials! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Job Well Done
by No_Drama on 11/23/2015Being disabled from Lou Gehrigs Disease makes it hard to communicate, walk, etc. It's a relief knowing I can email Slim and my needs will be taken care of as efficiently as possible. He is always busy, but takes the time needed to assist me… and insure that I'm being taken care of. He and his coworkers are all friendly and professional. Slim adds that personal touch and continues to show me reasons why I should choose Findlay for all of my service needs, as well as my new truck purchase.Thank you for writing this great review! We're excited to hear that Slim took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook to catch all the latest specials! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Great customer service
by Ace_Mongo on 11/14/2015updated 11/23/2015Great experience. Don the service advisor was very helpful. I came in to have my oil changed and to check on a tire leak. Don found a nail in the tire and fixed it free of charge. He also fixed a recall on power steering at the same time… that the oil was changing. Great customer service and very fast. Would recommend Findlay Chevy service department to others.Thank you for leaving us this great review! We are glad Don could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Good job.
by Richardpdp50__ on 11/01/2015updated 11/18/2015The service by all parties involved was excellent. Work was done fast and efficient, even down to the rental car. My only concern was how did a oil leak slip through a car that was certified? As well as the transmission coil defective?… Overall, all was repaired. Thank you.We would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
happy
by Karenfranke on 10/21/2015updated 11/13/2015I was greeted nicely at the car when I drove in the service department. I service time was short and everything was good.Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Great Service
by Francine_611 on 10/26/2015updated 11/11/2015Heather in service was fantastic. She kept me updated on everything that was being done to my car and also with my warranty people. When I decide to trade my car or even purchase a car for my daughter. I will most definitely go to Finley… Chev.Thanks for your nice review! I'm very happy to hear that Heather was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Service
by Kat_Chance on 10/13/2015updated 11/10/2015Oil change, Tire issue and car wash...all in an hour. Findlay is the best and they have a great group of employees.Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Findlay Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
good service
by camaroblue on 10/30/2015updated 11/09/2015Every time I go in for service I learn something new about my car and so did one of your techs this time. I learned that my tires can't be rotated because they are performance tires and are to stay in the place they take now..Thank you for stopping by to leave this wonderful review. We are very happy to hear that our staff was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Above and beyond
by Zoomlv101 on 10/05/2015updated 11/06/2015We were running late and i had to make a meeting at work. Marty the service rep arranged for a rental car so I could make my meeting at no charge. THis was impressive. ThanksThank you for your great review! We're glad that we were able to help you out and make it possible for you to still get to your other appointments. We'll be sure to pass your thanks on to Marty. We look forward to working with you in the future. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
gordon_lau32
by gordon_lau32 on 09/28/2015updated 11/05/2015as usual the contact with tech was excellent always a very friendly atmosphere, salesman Ed Rippe saw me and came over to say hello and asked if I needed anything else that he could help with. He is a person who don't forget you after he… made the car sale. always a great smileThank you for your wonderful remarks about your recent experience here at Findlay Chevrolet. We shall cascade to the team your valuable comments as your words of appreciation never fail to inspire us to be consistent in providing excellent service. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Battery Concern & Resolution
by Miguel1954 on 09/18/2015updated 11/04/2015My concerns were eased when I was informed that I still had warranty coverage for the battery which I was having a problem with.I was also advised about upcoming service which matched what the vehicle was alerting me about through the… automated system.I was assisted by Benny from the service counter who was a good listener & genuinely cared about my troubles.I wasn't just a number to be called.Service and Detail Vehicle
by DollyRajan on 09/25/2015updated 11/04/2015Very polite and professional service staff. Antonio kept me posted on when and what was being done on my vehicle.Thank you for your review, Dolly. We're glad to have Antonio on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Great experience at the Finley Chevrolet
by Katsegler on 09/18/2015updated 11/03/2015Finley dealership was wonderful, respectful and fast . I was very pleased that was the first dealership I've been to since I've owned the car that when I Service it they washed my car it was a very nice surprise I would definitely… recommend taking the car to Finley Chevy. Thank you so much!!Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like us on Facebook to get all the good service deals! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Best Service Department in Las Vegas
by InaraMichele on 11/02/2015Once again Billy Chang in the Service Department treated me like royalty. He squeezed me in late on Friday afternoon and took care of all the issues promptly and with great attention.Hi Michele and thank you for this great review! We're very happy that Billy was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Friendly Service
by Chashawnda on 09/18/2015updated 11/02/2015Everyone in the facility is very attentive even if they are not working directly with you. I love the environment and my service was completed fast. Thank you for the free car wash too!C7 Review
by fariche on 09/01/2015updated 10/29/2015Don gives the best customer service! I have had very bad experience with the dealership in Henderson, which turned me off from Chevy. Don has totally flipped my view. Really enjoyable and FAST experience.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Colorado
Chevrolet Silverado 2500HD
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Joseph, we're happy you found our staff to be so supportive during your experience here at Findlay Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
by Nyla Silvester on 04/05/2025