Customer Reviews of Findlay Chevrolet
Review type:
Great Service and Deal
C7 Review
by fariche on 09/01/2015updated 10/29/2015Don gives the best customer service! I have had very bad experience with the dealership in Henderson, which turned me off from Chevy. Don has totally flipped my view. Really enjoyable and FAST experience.great service
by Sonja702 on 08/22/2015updated 10/22/2015.I appreciate Finley Chevrolet taking the time to go over things with meand not pressuring me to buy the face I should buy and explaining all details of financing and everything else with me.DJ and Steven Flowers you are great with… assisting meBest Car Buying Experience Ever!
by brentam68 on 08/21/2015updated 10/21/2015Ed and Nathan were very helpful. Best car buying experience I have ever had in 30+ years of buying cars. It was much quicker and easier than I have experienced. No hassle and very helpful process. I will buy my next car(s) from Findlay… Chevrolet.Country4shore
by Country4shore on 08/15/2015updated 10/20/2015Brian S, your Salesman, is the most honest salesman we've ever had the pleasure to work with. Having Brian as representative of your company ensures we will definately do business with you again, should we desire a new vehicle. However, we… like our Equinox so much I can't see the need to replace it with anything. Hiring salesmen of that caliber earns our deepest respect for your company.Awesome guys in service
by Jaz1117 on 10/08/2015Carlos and the guys in service were amazing... I called and asked if I could bring the car in due to there being an issue with the charging system. I could not get there before 5:30 and I understood what time the facility closes. Carlos… assisted me right away upon arrival. He made sure to explain that he may not be able to fix my issue due to the time constraint. He got my battery on the machine and had it tested. He said the results could take up to 2 hours to register... Luckily the battery didn't take long to compute as bad. He had a new one installed and had me on my way before 6 pm. I want to say thanks again to Carlos and the guys in service for taking time away from the nightly duties to make sure a girl could get to work in the morning.Thank you so much for your review! We really appreciate your business and are so happy that Carlos could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Recommended Services
by djduane351 on 09/22/2015I brought my vehicle in for recommended oil change and tire rotation. I was attended in a fast a very courteous way. Overall I had a great experience. I was asked if I wanted my vehicle washed for which I said yes. However I think maybe… next time I will decline as my vehicle came back with more finger prints and smeared glass than before it was washed. The attention to detail during drying was not there at all.Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Love Findlay Chevrolet!
by CherylAnn337 on 09/07/2015Staff is always professional and friendly. I really love that your dealership offers a car wash after service. That's a great touch.Findlay Chevy
by Tai1980 on 08/04/2015updated 08/14/2015My service experience is always like visiting family. I am completely satisfied with the service provided. Thank you Carlos, Anthony and Terry!!!!Tai, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Carlos, Anthony, Terry, and the rest of our team look forward to the opportunity to see and service you again in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Service standards
by Somkit on 07/30/2015updated 08/06/2015We're fortunate to have Heather assistance, she remembered us from the previous service. She is sincere and very precise and honest about the time factor of service. It is always nice to have had been remember by one of your associate.… Everyone there has been very courteous and helpful. Just for that I gladly bring my Chevy spark for service there only. Thank youFindlay Chevrolet
by DeAndre305 on 07/22/2015updated 08/03/2015Due to a bad experience at another Findlay dealership, I was placed in direct contact with the GM at Findlay Chevrolet, Mr McCoy. After giving him a quick synopsis of what led me to his dealership he entrusted me with Mr Savinda. I feel… both gentlemen were key to this successful outcome. This has been by far one of my best, if not the best car buying experience!!Thank you for leaving this remarkable feedback, DeAndre. We appreciate your comments and are happy to hear that we're able to meet your needs. At Findlay Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
My recent service
by bips44 on 08/01/2015It was quick and easy. My only very small complaint is that you keep on changing things such as where do I go when I first arrive. Now it's back to the office on the side wall and not in the service area as was the prior place. This led to… the representative not realizing that I was a VIP customer.Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Thank you for having Billy taking care of my Tahoe
by Review_Tahoe on 07/17/2015updated 07/30/2015Billy is a great asset to your company. He knows how to take CARE of customers. My experience was not the best thanks to the rental car team.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Billy. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Exceptional Facility
by Albag7134 on 07/06/2015Your service staff (CJ, Summer, and Jennifer) was exceptional! Very Friendly. Nice facility, was impressed with the Bouncy House for the kids! Refreshments was spot on also.We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Vehicle Service on 17 May
by NormanWHonadle on 06/22/2015updated 07/06/2015It was good , but you forgot to replace my oil change sticker in my windshield. Your smog test is also double of what I pay else where. So next year I will not have you do it. All in All I like your Dearlership and the people you have… working there.Best buying experience ever
by Ambermoney13 on 06/23/2015updated 07/02/2015Matt Masluk and DJ Burman were my two sales guys, and they were the best people to work with! Luckily, I'm super close to these two, and I couldn't have had a more enjoyable first car buying experience. They made me feel like I could do it… on my own and didn't pressure me into buying. They are the best people to work with! And the rest of the dealership is amazing as well ;)Findlay Chevrolet
by Frippletwit on 06/30/2015I did not have a long wait and my car was sparkly clean when they were done (it was pretty dirty).Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Findlay Chevrolet. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Great Experience
by edmoran on 06/28/2015The experience started great while we were at the dealership. Once we left the lot our car had some AC and acceleration issues. We took the car back and were immediately taken care of. Everybody involved ( Ed, George, Jorge and the manager)… were very friendly, helpful and genuine. The took a potentially bad experience and made it a great one.We appreciate your kind words, Edmoran. We are glad that Ed, George, Jorge, and I could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Rude, inconsiderate
by porsche944 on 06/24/2015I requested a price bid through AAA in August 2012, three years ago. Several car dealers responded, including Findlay Chevrolet. I purchased my new car through a different dealer. Since 2012 I receive weekly auto dialed robo calls from… Findlay Chevrolet trying to sell me a car. They call me at dinnertime. They called me when I resting from surgery and needed my rest. Every time they call I tell them to stop calling me but the calls keep coming. When I complained to three different managers all I get is they are just doing their jobs and that they have no way of knowing when I eat dinner or if I had surgery. Is their job to harass people who tell them to stop calling? This dealership is full of rude inconsiderate people and I would NEVER purchase a car from them. None of the other dealers who responded to the AAA online referral continued to call me after I told them I had already purchased my new car, only Findlay Chevrolet.I am sorry to hear about your experience, Alan. I would appreciate the opportunity to speak with you regarding this matter so we can work towards a positive resolution. Please contact me at your earliest convenience. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Positive experience
by EricRachelle on 06/10/2015updated 06/22/2015Elie LaRage of Findlay Chevy in Las Vegas is wonderful. He helped us while we were still looking at the cars, during the buying process and even with the needed paperworks/information for registration. He is such a gem and he made our car… buying experience truly great!Oil Service
by cr9880 on 05/25/2015updated 06/08/2015Don was a great help. He answered all our questions and did a wonderful job. They washed our car too, only on the outside though, but can't complain for a free car wash. The car is leaking oil a tiny, tiny bit. Will see if it continues,… otherwise, we will have to go back.Thanks for this great review! We can't tell you enough how much we appreciate Don and the rest of our service team. They do a wonderful job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
First class experience
by Lai7034 on 05/25/2015updated 06/05/2015Heather was awesome! The night receptionist was a pleasure as well. I left my remote control in the rent a car and she had a manager go and get it. Then I came to the showroom to pick it up that night. The experience that I received was… the best that in the two years that I've had my Cruze and this was just my first visit to Findlay! But it will not be my last~ Thank for the first class service!!!Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Findlay Chevrolets commitment to customer care. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Traverse
Chevrolet Colorado
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
by Chole Yates on 07/08/2025