Customer Reviews of AutoNation Buick GMC West Sahara
Review type:
Miracle workers
Great Timely Service
by SBMom6222 on 04/26/2023Went in for a oil change and tire rotation everything was done quick and accurately and very friendly.Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
GMC Canyon
by Montelongo’s on 04/26/2023We always bought Toyotas but decided to buy a GMC Canyon, in this busy world I did most of the deal through email/ phone. From Eric the salesman to Chris his Manager and in the end going into the dealership to finance Department Brian it… went so smooth, no hassling at all, very nice , it was best experience we have ever had purchasing a vehicle! We appreciate it and highly recommend Autonation Buick GMC on West Sahara!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by JeepJeep on 04/17/2023Went to the Auto Show at the Orleans and purchased a car. Really great show where you can look at and drive several cars. A hassle free experience that was done very smart. Combine all that on top of a friendly and helpful salesman.Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil Change
by Bob Raley on 04/03/2023It was very nice. It didn't take that long at all which is always nice. Your lobby area is very comfortable and you offer coffee and vending machines while we wait. Thank you for the service you provide.Hi Bob, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Satisfied
by Corvette on 03/23/2023Service team is nice Downfalls- need more than one tech on Saturdays to work on cars Lack of communication from advisor. I calledfor update then I received updates after I asked why they don't Picked up my car and wasn't even washedHi Corvette, Thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very honest and friendly
by Jen on 03/08/2023The shop has always been very honest with what repairs were needed and have saved me money. Love this staff. They are so helpful.Hello Jen, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.
My go-to place to get my car serviced
by Ssteffe on 03/02/2023I highly recommend Auto Nation Buick GMC as a great place to go for service. They have a very comfortable area to wait if you’re getting an oil change or something relatively quick. It’s nice to be able to make an appointment, but they also… can usually accommodate same day oil changes. Once my car was making a weird noise and Alan took the time to really research what was going on and realized it was a factory problem and replaced the part. I appreciated that he cared enough to put the car on the lift and really check it out. I called recently to see if I could come in for an oil change right then and they said I could though it would be a wait. The estimated time was a couple of hours which I didn’t mind because their waiting area is a great place to get work done, but my car was finished in under an hour.Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.
Oh GMC Buick dealerships are not equal!
by R Cooper on 03/01/2023I brought my car into AutoNation Buick GMC on Sahara Avenue in Las Vegas, Nevada. I was greeted by Bryan, and was advised about the service needed. After the service was complete, he gave me an itemized service recommendations for the… future. Also, they identified a leak in the drivetrain System, he gave me options on the repair and advised me it was under warranty. They completed the repair in a timely manner. I will recommend this dealership to friends and family because of their honesty.Thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. If you ever need help, just give us a call. Happy motoring!
Great job
by KJH0627 on 02/28/2023They were quick and showed me via a texted video of what was wrong with my vehicle, making it easier to decide whether to do the work or not.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Autonation West Sahara
by StevieD on 02/27/2023Always professional and honest work. My car runs great after scheduled maintenance was done and analysis of problem accurate.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
New GMC Truck
by jwhouse81 on 02/20/2023My experience at AutoNation Buick GMC West Sahara was fantastic. Eric was amazing during the whole process of my custom order. He kept in constant communication about the status of my order, and when my truck finally came in, he gave me a… very thorough explanation of all of the features, and also helped tremendously with my deal for the truck, and made sure I was able to get all of the customizations I was hoping for. All of the staff at AutoNation Buick GMC West Sahara were very friendly, and I would definitely recommend this dealership, and Eric specifically to anyone looking to purchase a new vehicle.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Buick GMC West Sahara! We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.
service work
by Michael H on 02/13/2023Excellent work and great customer service.Hi Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Read Your Invoice
by Anonymously on 02/06/2023Whilst the advisor seemed good and attentive when I dropped into book my truck in for service, this did not translate into day of service. Arrived to find advisor not yet in work, handed this off to another advisor, enquired about shuttle… service home to be told that they didn’t know where that driver was. Was told the service would take most of the day, fine, got called in such short notice that I would only arrive after the service department closed, no truck until next day. Came in and got the invoice, paid, noticed that the rotation was not done but still charged for. Asked to have this sorted, told it would be. 3 days later still no response. Also asked for TPMS to be reset from PREVIOUS visit and rotation where someone failed to do that. So now TPMS still incorrect, charged for something that didn’t happen. Makes you wonder what else is being missed during “expert” attention to your truck/car/suv.Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (702) 605-5808. We'd appreciate the chance to make your experience a positive one.
Great job
by FlagAerial on 02/04/2023Big thanks to Eric Contreras, his manager & Brian Hernandez. These guys were great to work with the process was super simple in & out of there in no time. We live in Arizona but will be back to this Las Vegas AutoNation to buy our next GMC… because of their great customer service.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Buick Envision Purchase
by Barbara D on 02/01/2023This was the easiest purchase of a vehicle I have made. It usually takes hours. The salesperson was knowledgeable and found me exactly what I needed.Hi Barbara, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
AutoNation GMC on Sahara
by Marcum T on 02/01/2023Ray was great. He knew his product and made our experience wonderful.We are pleased to hear you had such a positive experience with us, Marcum! If you ever need help, just give us a call. Happy motoring!
Car salesman, Ray Gallo, Tyler Shibata, General Sales Manager
by Mary August on 01/28/2023The minute I parked my car, I walked up to the door and told the gentleman I was looking for Tyler Shibata, he said, yes, Mary we were expecting you and this is the car we picked out for you...Seriously, it just kept getting better and… better. I was referred to Tyler from Eric Hunsaker, GM for AutoNation Honda in Las Vegas...They were so friendly, competent, efficient and I could not recommend them any higher than the very HIGHEST...my car was leased, and I love it...Mary AugustWe appreciate you taking the time to leave us a response, Mary! We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.
Signal light replacement.
by Patrick on 01/22/2023I had to have a right rear tail/directional signal light replaced. I was unaware that it would cost right at $100 to replace a light bulb. I guess that I should have asked for a price. I was not given a price in advance of the work.… However, I have used this agency for several years and Service Manager, Mike, is very good and has helped me on several occasions. I did buy my car at a different dealer but the salesman that I was dealing with didn't think that I was serious and another dealer had the car I wanted in stock and took me seriously. I had bought from another branch of this dealer in the past.Hi Patrick, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Customer
by AndreR6 on 01/19/2023Just a great overall experience made it simple and worked well with me. Great environment friendly employees.Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
Great Service
by HappyCust on 01/13/2023Called and made an appt for same day service on my battery. Took my vehicle in and left within minutes. Got my vehicle back good as new within a few hours. Always happy with the service here!Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Great Service
by Decameron on 01/13/2023Top of the line service! I have no problems getting what I need done in a timely manner. The service writer was very helpful and knowledgeable on what I needed done. Awesome dealership and very friendly and clean.Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 03/28/2025