Customer Reviews of AutoNation Buick GMC West Sahara
Review type:
Miracle workers
Superior Service
by Jimmy Mac on 07/21/2023AutoNation Buick GMC Las Vegas Service Agent and staff were extremely friendly, polite, LISTENED to my concerns. They were able to fix problems in faster time than they promised to my satisfaction. How often do you hear those words in a… sentence about any business. Will continue doing business with them.Hi Jimmy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
GMC SIERRA
by Jessa Co on 07/20/2023This place was AMAZING! Everybody was so friendly and professional. We had a smooth purchase. From Tom the front sales all the way to the financing very smooth transaction. We are treated like a KING AND QUEEN.Hi Jessa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ray Gallo
by Ken Cohn on 07/18/2023Ray Gallo & his team gave me a FANTASTIC DEAL I went from Terrain SLE 2021 to Terrain SLT 2023 for $ 5.00 month more 3 yrs. On a scale of 1-10 they get a 20..Hi Ken, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
AutoNation, AutoNation, GMC west Sahara
by R Cooper on 07/17/2023I have experienced the most professional service department in the in the Las Vegas Valley. Service I have received from GMC Sahara West has been a far beyond my expectations. They have got to be the best dealership in the Las Vegas Valley.Hi, thank you so much for your positive comments about AutoNation Buick GMC West Sahara! Please let us know if there is anything else we can do for you; we are more than happy to help!
Anita Cioni
by Anita C. on 07/13/2023This was a service event that they did. It was very organized and quick to check in. It took about 30 to 45 minutes to do the Complimentary Multi Point Inspection. Michael the service manager, was very friendly upon arrival at the service… entry. Brian was my to go to service advisor, and he was a pleasure to deal with. I forgot the ladies name that checked me in. I wanna say Claudia. She was very nice as well. Allen Wright is my service advisor that I see when servicing my Envision. Just a little shout out to him as well!!!Hello Anita, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great Service....As Always!
by Jcharles 69 on 07/13/2023As always, I got great service at AutoNation Buick. I bought my 2012 Buick Lacrosse from AutoNation in 2015, since then I've received nothing but the best service I could ask for. Brian Strawn is a great Service Advisor. He cares about my… car,and recommends to me services I might need in the future, and respects my time, as I sometimes wait for car to be service. Thanks Brian and all the crew!....Good Job!.....Jimmy L. KingHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service.....Friendly People!
Oil change
by Sherene on 07/05/2023Always quick to accommodate my needs, they give me a ride to work every time, great communication about my vehicleHi Sherene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Excellent experience
by Ette&Stick on 07/04/2023This was our third new car purchase from Autonation GMC Buick in Las Vegas we worked with Tom ,Mary and all the crew .All was done over the phone they know all our needs and there great team put it all together . Our sales man Tom was so… fun and we had some great laughs during the process. Tom and Mary worked so hard to find the car we needed,it is the end of the model year and inventory was low they found us an Enclave with a towing package in Bakersfield ca had it delivered to Las Vegas Tom called when it arrived and we drove from Saint George Utah to Las Vegas signed the papers and we were off to Utah thanks to the Autonation crew see you all in three years . Considering a new or used car ? They are the your dealer for GMC or Buick Bob and PauletteHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Disappointed
by Kar1n 3 on 07/03/2023We have been taking our vehicle there for years and I guess we are used to great customer service with Brian and Allen, our truck was there for a week, we had to keep calling to get an update instead of him giving us an update. Just not the… service we are used to getting. Then the labor charges were almost 3x then the parts it is ridiculousHello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5808 -- we hope to hear from you soon.
Service
by Tyronetbear on 06/23/2023Greeted at the dealer. Explained the problem. The service writer was able to get it in and done as quick as possible.Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
service review
by service on 06/10/2023Excellent as always. Loyal customer for the last 16 years. Mike, service director and Allen always going the extra mile to provide value add experience.Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great experience from kenneth
by Vynawalker on 06/03/2023Although my credit score was at its worse. I will still able to obtain a vehicle. Kenneth made the experience pleasant. I thank him..Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Brian and his team of technicians are always above and beyond
by Ejam50! on 05/23/2023Easy, fast, and fair pricing. Recommend Auto Nation Buick GMC for all your service needs despite what make or model you drive.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation 6400 W Sahara review.
by Relieved Now on 05/12/2023I am so grateful to AutoNation Buick GMC. They found and fixed the issue that occurred when I got an oil change elsewhere. My mechanic was wonderful. My service advisor (John Wong) was also wonderful. Based on my experience, I would… DEFINITELY recommend AutoNation Buick GMC.Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.
Customer
by PDdominguez on 05/11/2023It took a solid week for our only car to be at the dealership. But it runs really good.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
s williams
by auto nation on 05/10/2023Service guy was friendly and followed up with all my questions.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Returning customer
by Sunshine on 05/10/2023I Love my new Buick Envision, this is the fourth car I bought at this dealership. Everyone at this place was professional and courteous making the experience to get a new car better.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
First class team at auto nation
by Mike Kiel on 05/05/2023Above and beyond. Zero pressure and outstanding experienceWe are pleased to hear you had such a positive experience with us, Mike! Don't hesitate to call us if you ever need anything. Be safe on the road!
GMC
by Roje Rojas on 05/04/2023The technician was professional and courteous. Explained what was going to occur and about how long. no issues.Hello Roje, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Bad Business
by Mario001 on 05/01/2023Do NOT go there. Have a new truck with only 24k miles tried to sell me a $680.00 transmission flush and mind you transmission services are not due til 45k, on a transmission that is defected. There is a technical bulletin on the Chevy and… GMC that transmission go out prematurely on the 4cyl turbo. Instead of correcting problem tried to scam me. After went to pick up vehicle refused to give me any paperwork of their diagnostic. Company is very shady and did not earn my trust! Ended up calling GMC direct and told me to take it to another GMC dealer. Also vehicle came out worse trans began to work when now but in drive. Talk about disgruntled people will do damage because they can’t scam you.oil change
by papdel1962 on 05/01/2023very fast serviceHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 03/28/2025