AutoNation Buick GMC West Sahara
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Dealership Service Review
service Rating
Disappointed
Written byon 07/03/2023
We have been taking our vehicle there for years and I guess we are used to great customer service with Brian and Allen, our truck was there for a week, we had to keep calling to get an update instead of him giving us an update. Just not the service we are used to getting. Then the labor charges were almost 3x then the parts it is ridiculous
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Neil Snied on 07/06/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5808 -- we hope to hear from you soon.
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