Customer Reviews of BMW of Henderson
X6 purchase on march 29th
byon 04/03/2024
I did not like the pressure from my sale associate when she notified me on Tuesday afternoon that car had arrived and she suggested I should try to be on a plane the next day to Las Vegas to take delivery’s of the car by Friday. I understand the need to deliver before the end of the month and the end of a quart the end of that week. But I ended up having to cancel family plans I made for the Easter week so we could be there by Saturday evening to pick up the car. It would have been much easier to schedule a flight to Vegas if your vehicle tracking app told us more than the vehicle was in transit for 3 weeks. If I knew how close the vehicle was a few days prior to delivery, it would have been much easier to schedule a flight earlier that week and meet your quick turn around request. Base on not knowing the vehicle was even close until Tuesday afternoon. The following Tuesday would have been more convenient and easy to schedule flights around the Easter holiday week end. Other than that minor detail, this was still a 5 star experience. Everyone at the dealership was very helpful through the entire process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great purchase experience
byon 03/02/2024
We were very happy working with Kyle and Casey. Easy communications and understanding our needs. Purchase process was hassle free.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lots went wrong but they try to make it right
byon 02/29/2024
Bought a used Kia but had to use a notary since my husband was working out of state so the time between agreeing to purchase and date of possession was 2 weeks. Lots of miscommunication between their sales office/ finance office.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Auto Purchase Experience
byon 02/28/2024
Purchased a 2021 Lexus RX-350 from BMW of Henderson, while trading-in our 2016 RX-350. This was easily the best experience we have enjoyed buying and selling. We worked with James and Robert on the sell/buy side and Justin on the financial part. They were extraordinarily efficient and respectful of our time. The car was in impeccable condition and ready when the paperwork was done. Highly recommend BMW of Henderson in your next search.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
VP Sales
byon 02/13/2024
Yoshwa Shields was my sales person. This is my fourth BMW with BMW Henderson. The GM was present and we felt like family. I love my new BMW and would recommend to all my friends and family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic experience with BMW EV purchase
byon 02/02/2024
Great experience from the moment we pulled onto the lot. Everyone we met was very helpful, yet not pushy. Our representative was very knowledgeable and helped choose our dream car. Communication throughout the delivery process was clear and accurate. At delivery our representative and her team took time to ensure we knew everything about our new i4 EDrive40. We left with our new vehicle happy and excited.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dr Sam Scales
byon 01/31/2024
This process was easy. Ray made the process fast and smooth. I have had negative experiences with car dealerships and was not looking forward to what I thought was ahead. However, I got a call from the GM, which surprised me. I got to meet him, he was nice and courteous. Ray, the salesman came along and was very impressive and nice to me as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Uhhhh
byon 12/06/2023
I honestly despise going to dealerships but I’m so very thankful that I came to BMW of Henderson. Everyone there was very welcoming and friendly but I also got the pleasure to meet and be assisted by Kyle, Raymond, and James. They made my experience so amazing! The whole process was smooth, quick, and they made my dreams of getting a BMW come true. No words can express how amazing these gentlemen were and how well taken care of I was.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Lease
byon 11/30/2023
Leased a slightly used car which I am happy with. Sales person was accommodating and had good communication, but the finance person was not helpful and basically questioned me if the car was really for me and let me walk out twice. Had to come back three times to finally close the deal and it only worked because a different finance person was on duty who was willing to work with me. So it depends on which finance person is working that day if you get a deal or not which I found odd. Should be guidelines and not up to their personal attitude on any given day. Good luck the right person works the financials the day you walk in! Otherwise good experience. And low pressure environment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
10+ Stars!!
byon 11/29/2023
There aren't enough good things to say about Kyle & Feri! They were so helpful and I ended up purchasing the used car I'd always dreamed about. I couldn't be happier!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Review on bmw
byon 11/29/2023
Had a good experience salesman was very helpful and knowledgeable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW of Henderson Was Great To Work With
byon 11/29/2023
Initially contacted BMW about a specific car I was interested in. The very next day Robert called me back with an allocation. Went in, ordered the vehicle and Robert kept me updated on the status. Received my car and everything went perfect. Robert was great to work with, very relaxed, professional, and honest. Overall great experience. Can recommend BMW of Henderson.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
None
byon 11/14/2023
My associate Josh was welcoming, attentive, and very helpful in choosing a used car. Excellent sales rep.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Staff
byon 11/05/2023
The purchasing process was easy and efficient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW X3
byon 10/21/2023
I had a very pleasant experience with my salesperson Yoshua. He was very attentive throughout the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience!
byon 10/13/2023
Wife and I went to BMW of Henderson to purchase a car for her and the experience was great! Team at all levels were extremely helpful/knowledgeable; and made the experience worthwhile!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lease buyout and purchase
byon 09/16/2023
Quick and painless! Knew what to expect, no surprises
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vehicle purchase
byon 09/08/2023
Everyone at BMW Henderson was helpful, cordial, professional, and made purchasing our vehicle a smooth and pleasant experience from start to finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New 2024 Order
byon 09/07/2023
Knowledgeable, friendly, responsive, and selling great product.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful experience, again!
byon 08/08/2023
Last December we were in the market for a new (used) car and found what we were looking for at BMW of Henderson. We had such a good experience working with Ray Spath. We never felt pressured. Everything seemed so easy. The process felt professional and effortless. As luck would have it, last week we found ourselves in a position of needing another car very unexpectedly. After looking at a few other dealerships and being frustrated I said, “we just need to go see Ray at BMW.” I’m so glad we did. Once again the best experience. We’re very happy with both purchases and highly recommend BMW of Henderson. We appreciate Ray & he work with us.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My experience
byon 08/08/2023
My experience , I couldn't ask for better service , I wanted to surprise my wife with the car that she wanted and BMW made my experience very comfortable from start to finish
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments