Frank Leta Honda
Customer Reviews of Frank Leta Honda
Review type:
Jason Hawkins
by bridgetorod on 02/11/2016Jason was wonderful to work with. Intelligent and so nice and relaxed. Great experience. Thanks!Pleasant experience
by debbie1977 on 02/11/2016I was very pleased with my purchase process. My salesman was very professional. I would highly recommend this dealership and look forward to working with them.This is great to hear, Debbie! Thank you for choosing our dealership for such an important purchase, and thank you for the recommendation. We look forward to seeing you again soon!
Best Car Buying experience ever
by mattbrooks on 02/09/2016Randy Borth was absolutely amazing to deal with. he was very knowledgeable about the product and took the time to explain every aspect of the cars features. Not one time did I feel pressured to do what I was not comfortable with. Matt Craft… was amazing at explaining all aspect of getting me the best deal on my trade and on the car. Matt Prater was also amazing in the financing dept. It was a very hassle free buying experienceMatt, thank you for the kind review! We're glad that Randy, Matt, and Matt were so helpful in finding the perfect car for your needs. If there is anything else the guys or anyone else at our dealership can do for you, please let us know!
Love my Car!
by Lindsey04CRV on 02/09/2016This was my first experience with Honda & leasing a new car. Emmanuel explained the leasing process to me and assured me that driving a Honda would be a great investment. I am so proud of my car. I will definitely be back.This is great to hear, Lindsay! We're thrilled that Emmanuel helped you find the perfect car for you. We hope to see you again soon!
Great Job Jason!
by Bugs126 on 02/07/2016Jason did a great job, He made the buying process very easy. Thanks Jason - see you next time I need a car!!Thanks for the review! We're glad Jason was so helpful to you and made the process easy! Let us know if there is anything else we can do for you :)
Great experience!
by jellison2000 on 02/01/2016I went to Frank Leta looking for a very specific car and Kyle Lucas helped me get exactly what I wanted for my son. It took longer than expected but I showed up on a Friday afternoon the weekend of the Auto Show so they were down a finance… person and I had to wait for my turn to come around. The wait was easy as the sales staff kept me occupied and made the wait bearable. I do recommend them highly but I don't suggest you go on a Friday afternoon!!Thanks for the review! We're glad that we were able to help you find the right car for you and start your weekend off right! If there is anything else we can do for you, please let us know.
Great Experience
by ScottW16 on 01/27/2016We were going to get a Toyota Sienna but had such a bad experience with 3 different dealers in our area (O'Fallon, Creve Coeur, and Ellisville). 1st dealer, sales wasn't knowledgeable, 2nd made an inappropriate comment, and the 3rd was a… bait and switch, we were done with Toyota dealers! Sad to say as I've always enjoyed my Sequoia! Leta was a breath of fresh air... Something nice for a change:)... We had a great experience with purchasing a 2016 Odyssey Touring Elite from Jean and Frank Leta! We have and will recommend them to others!We're so glad that we were able to turn your car shopping experience around for you, Scott! Thank you for choosing our dealership for such an important purchase. If there is anything else Jean or the rest of us can do for you, please let us know!
2016 Honda Pilot
by Ladyswan00 on 01/20/2016Bought the car a few months ago and we love it! It has awesome features and a big space for me, my husband and our child. Emmanuel did a fantastic job in helping us decide which SUV is perfect for us and he is very knowledgeable and… answered all our questions.This is great news! We're so glad Emmanuel was able to guide you to the perfect car for your family's needs. If there is anything else we can do for you, please let us know. We look forward to seeing you again!
This is great news! We're so glad Emmanuel was able to guide you to the perfect car for your family's needs. If there is anything else we can do for you, please let us know. We look forward to seeing you again!
Dishonest
by josephz2 on 11/21/2015[non-permissible content removed]..... bought a used vehicle which was ok for the price, but was scammed with paperwork and double-talk about exactly what those contracts involved. Had brain surgery with memory problems etc.. etc.. and they… did nothing from the start all the way to bringing the van back for multiple repairs, they never totally finished the repairs, instead they try to run you through ringers until you're sick of dealing with them. Ended up owing a few thousand more than the van was originally priced at from vehicle contract policies (added cost), a typical scam. Again, taking advantage of people on disability to get every buck you can off of them is downright immoral and hurtful. Also, like I said, had to bring it back to have issues taken care of right away with one of those time having the mechanic get in my face and ask me if I was stupid because i wouldn't just accept his 'quick fix,' Not very honest people there, just [non-permissible content removed]Joseph, we are sorry to hear that you feel like your experience with us was dishonest. We would like to speak with you to learn more about what happened. Please feel free to reach out to our GM, Allen Masengill, directly at amasengill@frankleta.com. We look forward to speaking with you.
A sales person who wasn't 'salesman-y'
by _Vicki_ on 10/05/2015So I absolutely hate buying cars. Really. I ended up going to look at a car at Frank Leta and worked with Donna on their sales team. Unlike every other car salesperson I have EVER had to deal with, Donna was pleasant and fun to talk to.… She was never condescending, didn't give me that 'ooh, other people are considering this car, too' line, and made me feel like there was no pressure to buy right then and there. It was refreshing to talk to a sales person that actually listened to your wants and didn't immediately counter those wants that may not have equaled an immediate sale. I did purchase from her that day and was extremely happy with the way everything went. I'd specifically recommend her to anyone.Vicki, thank you for the kind review! We're so happy Donna was able to walk you through the process of choosing and buying the right car for you. We never want anyone to feel pressured when they come to our dealership, so it makes us smile to hear that you had a great experience. If there is ever anything else we can do for you, please let us know!
Honda Odyssey
by prissy0120 on 08/25/2015We just bought a 2015 Honda Odyssey from Frank Leta Honda. Ryan Groeller worked with us, answered all our questions, was never pushy, got us a great deal, and was just amazing through the whole process. I would encourage you to definitely… buy from Frank Leta Honda. All of the staff was amazing!Thank you for the kind review! We're glad that Ryan was able to lead you to the right car for you while making the process enjoyable. If there is anything else we can do for you, please let us know! We look forward to seeing you again!
Great Experience
by ptbstl on 07/28/2015Had a great experience in all areas. Special thanks to Ryan Groeller for his tremendous help throughout the process!This is great to hear! We hope to see you again soon and let us know if there is anything else we can do for you!
Sales Rating
by CRVlady1975 on 06/30/2015Awesome people to work with. Got the car I was wanting at a price I was happy with. They really made my day!!!We're glad to hear that! Let us know if there is anything else we can help you with :)
GREAT Experience!
by CeliaW on 06/18/2015When buying my pre-owned Accord, I had a great experience from beginning to end working with Randy Borth. Not only did he have knowledge of every option my car (and other cars) had, but he thoughtfully answered my questions. At one point I… was trying to decide whether to lease a new car or buy my pre-owned car... and I really appreciate the great patience and sincere kindness Randy expressed. He allowed me all the time I needed (and I took most of a day!) with no pressure. While I weighed the two choices with my list of advantages with each, Randy provided options and answers to all questions and concerns. I also had a trade in, and they were most fair with the amount they offered me!(This was something I was most grateful for, especially since it was nice for me to be able to drive away with my new car and not have to worry about listing and selling my older one) And while I hadn't expected to buy an extended warranty, the warranty coverage was something I went ahead and purchased because it was so reasonably priced. We usually keep our vehicles a very long time (15 years with my last one), so I hadn't been car shopping for a long while. Had I known my experience would be such a nice one, I may have shopped sooner! Thank you, Randy, Matt, Bill, and Steve, for all of you played a part in my GREAT experience at Frank Leta! I wholeheartedly recommend shopping at the Frank Leta dealerships for your car purchases!We appreciate the kind review!! Randy is one of the best and we're so glad he was able to provide you with such a wonderful experience from start to finish. Purchasing a car is a big decision, and we truly appreciate you choosing us and trusting in us with such an important decision. If there is ever anything else we can help you with, don't hesitate to call or come by the dealership. Thanks again!
Love our used car purchase
by SuzSch on 06/15/2015We love our "new" to us 2007 Honda CRV that we just purchased at Frank Leta Honda. Jason H was a very helpful salesperson with no pressureThank you for the review! We hope you're loving your new car. Please let us know if there is anything else we can help you with!
Great service - Great product
by g_lang on 06/06/2015My wife and I went in just looking for a future purchase. After looking online, we wanted to see the product in person. Torn between a Ford escape, a Subaru forester, and a Honda CR-V, I found it easy to choose the CR-V based on its… handling, comfort, gas mileage, and overall looks. Not to mention the great price and service I received from my sales rep, Joshua Adams. The finance dept. went above and beyond to get us the best rate possible, not just a rate to get us into the vehicle.Thank you for the review! We're glad to hear that you found the right car for you both and that Joshua was able to walk you through the process smoothly. Let us know if we can help you with anything else!
VIP Treatment
by Schatz601 on 06/04/2015Excellent experience purchasing my hybrid @ FrankLeta! Josh Adams was extremely enthusiastic, honest, and helpful throughout the entire process. Family members are devoted Honda drivers and after my VIP treatment with everyone @ FL, learned… many of them have had the same experience and continue to do business with them as I will. If your looking to get into a new Honda, definitely check out FL Honda in O'Fallon!Thanks for the review!! We hope you're loving your hybrid and we'll be sure to give Josh a pat on the back :) Come back and see us again sometime!
Car-Buying Made Easy
by maddesa on 06/05/2015I recently bought a used Nissan Cube at Frank Leta Honda. My salesperson, Josh Adams, made the whole process a breeze. Would recommend this dealership and Josh to all my friends and family.We love to hear this! Thank you for the recommendation and we hope to see you again soon!
Great Buying Experience
by Ayoder3000 on 05/27/2015We just purchased our third Honda, 2015 CRV, from Frank Leta. Randy Borth was very knowledgeable through the whole process and is a joy to work with. We have been using Frank Letas service department to do all of our scheduled maintenance… milestones because of their excellent knowledge, expertise, and respectful staff. We will continue to deal with Frank Leta Honda since the experience is always great.Thank you so much for your loyalty to our dealership! We're glad Randy was able to help you through your third car buying experience with us--how cool! We look forward to seeing you again soon!
Happy With Frank Leta Honda!!
by loulou1008 on 05/26/2015We just purchased a certified pre-owned Honda Accord from Frank Leta. Our experience was great! No salesman pressure, we quickly agreed upon a trade-in deal and the best part - we got a sweet deal on our purchase!! Our salesman Jason… Hawkins was great to work with and based on this experience we would definitely purchase from Frank Leta again.Working with Chris Saxe
by JAandJA on 05/16/2015We have worked with many car dealerships and have found Leta to be the best in all areas of service. This is the second car we have purchased from Chris and once again he has continued to help us and make us feel comfortable with our… purchase..
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
We'll be sure to pass along the praise to Jason, Bridget! Let us know if we can do anything else for you!
by courtneyatleta on 02/12/2016