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Customer Reviews of Mills Ford Lincoln Willmar

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The following reviews are more than two years old. They are not included in the overall rating.
15 service reviews
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  • Mills Ford

    5 out of 5 starsby 5annieb on 08/29/2017
    updated 09/12/2017

    I have used Mills for a while now. I am always very happy with the service. They are quick and efficient. And very customer orientated. I have worked with Andrew at Mills in Willlmar several times now and he is the best!

  • Mustang Service

    5 out of 5 starsby gaugus17 on 08/17/2017

    Arranging a service appointment is easy any time using Mill's website. The actual service was done on time and within the budget quote.

  • Oil change

    5 out of 5 starsby Raske12345 on 10/14/2016
    updated 10/24/2016

    Always a good job at Mills with pleasant and helpful employees.

  • Willing to do everything they could to assist us

    5 out of 5 starsby johngar on 06/22/2016

    We are from South Dakota and were traveling thru Willmar on our way up to Big Lake, MN to spend time with our daughter for Father's Day weekend. While putting in gas at a local station in Willmar, I noticed a small bulge on my left rear tire on my 2015 Ford Mustang GT. We immediately headed to Mills Ford Chrysler in Willmar on a Saturday afternoon to have the tire replaced. The service attendant there checked to see if she had the correct size tire which is a Pirelli 265/35 ZR 20 tire. They did not have this unusual tire in stock and neighboring tire stores did not have this tire in stock either. At this point it looked like we would be staying in Willmar for the weekend and possibly some days next week waiting for a replacement tire to arrive (as the Mustang does not come with a spare tire-only a tire kit) so I asked her if they had a vehicle on the lot where they could remove the tire and put it on our vehicle. They did have a new 2016 Ford Mustang GT on their showroom floor which they removed the tire from and put it on our vehicle. As a result of their willingness to work with us, we were on our way and made it to Big Lake and were able to spend an enjoyable weekend with our daughter and her boyfriend. Needless to say, we are very pleased with staff and management at Mills Ford Chrysler in Willmar.

  • Perfect visit

    5 out of 5 starsby Sasquatch1320 on 03/20/2016
    updated 04/05/2016

    They fit me into the schedule and the staff was extremely helpful. 10/10. Props to mr.deluna

  • Owner

    5 out of 5 starsby Longhauler20 on 03/24/2016

    The service manager was extremely helpful -- answered all my questions and knew about all the issues with our car.

  • Great service and staff.

    5 out of 5 starsby Retzlaff on 02/10/2016
    updated 02/25/2016

    I needed some warranty work done,the service ,mgr John and his staff did a great and timely job and lined up a loaner vehicle for me. They went above and beyond, thanks.
  • Great Service

    5 out of 5 starsby BrendaD4577 on 01/21/2016

    I was at appointment early but they got me right in and I think I was out of there shortly after my appointment time. Quick service and very helpful.
  • Warrenty Repair

    5 out of 5 starsby warranty8109 on 12/28/2015

    I was completely satisfied with the Service received. Upon arrival, the Service personnel took my information and asked appropriate info to assure we both had an understanding of the service to be completed. They determined that the repair may take up to a weeks time depending on parts on hand or not. At that point, they made the arrangements for the loaner car (which was a 2015 Ford). Upon completion of the repair a few days later, they called and stated it was ready to pick up. Thank you very much for the handling of the repair.
  • New key for new car, covered by car dealer.

    5 out of 5 starsby maxnandy1 on 11/28/2015
    updated 12/04/2015

    Wonderful service, we are loyal Ford customers. Love the car, Appreciate getting in to get license plate holder as we need both front and back in MN. Got new key so I could have 2 from car dealer. Also had running boarda installed. Love.
  • pleasant

    5 out of 5 starsby farmlady5202 on 11/20/2015

    The staff is always polite and helpful. I met Rachel, the new sales person. All the new paperwork is I suppose, an attempt to improve service. I love my little Lincoln, but always enjoy taking a look at what new options are available.
  • First oil change

    5 out of 5 starsby ScoobysMom9606 on 10/20/2015
    updated 11/13/2015

    I took my 2015 Edge in for its first oil change. It was fast and the customer lounge was very comfortable. Everyone I dealt with was friendly.
  • Chrysler Parts Support (or lack thereof)

    5 out of 5 starsby zekerspecial on 09/08/2015

    My 2008 Sebring needed a new water pump. The car was in the shop for a week due to lack of parts availability. Mills did a good job, providing me with an excellent loaner. Chrysler, not so much. Seems a water pump for a 2008 car should not be so hard to find. Good job, Mills, not so much, Chrysler. Thanks.
  • First Rate Service !

    4 out of 5 starsby mikegardner1 on 08/27/2015

    Tommy Holmquist went out of his way to get my Lincoln Navigator in, picking it up at my office. He then made sure every concern was addressed and the vehicle was returned spotless and fully serviced. They even cleaned the floor mats! It looked like it just rolled off the showroom floor. Tommy always goes the extra mile. I always recommend people talk to him if they are looking for a vehicle.
  • Great Service

    4 out of 5 starsby Newby8648 on 08/20/2015

    Impala The service was great and didn't make you wait forever. Staff very polite and helpful. I liked the clean looking car inside when I picked it up. Thank you.
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