Mills Ford Lincoln Willmar
Dealership Service Review
We are from South Dakota and were traveling thru Willmar on our way up to Big Lake, MN to spend time with our daughter for Father's Day weekend. While putting in gas at a local station in Willmar, I noticed a small bulge on my left rear tire on my 2015 Ford Mustang GT. We immediately headed to Mills Ford Chrysler in Willmar on a Saturday afternoon to have the tire replaced. The service attendant there checked to see if she had the correct size tire which is a Pirelli 265/35 ZR 20 tire. They did not have this unusual tire in stock and neighboring tire stores did not have this tire in stock either. At this point it looked like we would be staying in Willmar for the weekend and possibly some days next week waiting for a replacement tire to arrive (as the Mustang does not come with a spare tire-only a tire kit) so I asked her if they had a vehicle on the lot where they could remove the tire and put it on our vehicle. They did have a new 2016 Ford Mustang GT on their showroom floor which they removed the tire from and put it on our vehicle. As a result of their willingness to work with us, we were on our way and made it to Big Lake and were able to spend an enjoyable weekend with our daughter and her boyfriend. Needless to say, we are very pleased with staff and management at Mills Ford Chrysler in Willmar.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable