Chuck Spaeth Ford
Customer Reviews of Chuck Spaeth Ford
Review type:
Great service, as usual
by curlier on 01/18/2020No surprises, got right in at the expected time. Job was completed in the usual time, and review of findings disclosed on the way out the doorTown and country
by Harcharnjit on 01/09/2019Friendly staff and great service.Service
by Adamkoch on 10/31/2016Needed a service before a long time and they made time (on short notice)to get me in before I leftConfidence and excellent service
by Evejean on 10/18/2016updated 10/28/2016Always treated with excellent customer service, superb mechanics and leave feeling like a queen. Their service and customer satisfaction is above all expectations. They were concerned about the time I had available, didn't push any… service, just let me know what I might need in the future.2014 taurus alignment issues
by Andyjo99 on 08/23/2016updated 08/29/2016We bought the car used last October and noticed the alignment was off. took it back to Spaeth and they rotated the tires. after 2000 miles it still wasn't right so they then rotated tires again. This has been going on since we purchased the… car. We have called multiple times and we were told "we will look into it and get back to you" but never returned the call. Now, the car has just over 20,000 miles on it and it needs tires immediately! Spaeth offered us $300 towards the purchase of tires, which barely cover 1 tire. Absolutely Furious!!!Bought a car for here and had work done on it
by JasonS1985 on 07/17/2016I bought a car from the dealership had front will bearings put in and a belt put on the car no big deal right. Until i drove it to valley fair that sunday and the front driver side wheel came loose. Took it back to dealer ship they did a… wheel balance the car still vibrates going down the road. They did not fix the problem waited 3 hours for them to do this work.What should have been done here is the wheel should have been replaced this fixing the problem and earning a good review. How ever they choose to re balance the tires which they knew was not going to fix the problem. And for the AS IS warranty it does not apply. This is a service problem. The extra wheel bearing is because they could not tell me weather the both needed to be replace so they did the extra wheel bear. Also this would have changed weather the car would have been sold or not. The price being reduce was because everyone else would hear the noise and walk away. I thought they could fix the problem and I would have been happy. I guess what i learned here is Do not have them work on your car. They will not take care of there mistakes.
Awesome service chuck Spaeth ford
by wimpy52 on 05/25/2016They performed the work and got me back on the roadService of the Ford Edge
by Edmunds2808 on 01/27/2016All work was completed in a timely manner. We always use Chuck Spaeth for all of the work done on the Edge.wrong diagnosis of the problem, new part, no solution
by flexowner6274 on 10/10/2015The engine fan on my Ford Flex is running on high. The dealership replaced a control module at the cost of $350 + labor and it did nothing. I read online that this is a common problem with the Flex and feel Ford should correct it. Now… they want to put a $600 low speed fan in it with no guarantee that that will solve it.Wonderful
by jad1937 on 05/12/2015Wonderful job done by all. Friendly service, car was done on time. All is wellGreat Service!
by fordowner10 on 07/23/2014Great friendly, timely, cost effective service.
Jason, We are very sorry to hear about your experience. The 2006 Buick Lucerne you purchased with over 195,000 miles was sold AS IS with no warranty. Following your purchase and due to your concerns, we did replace an additional wheel bearing and rebalanced the tires at no cost to you. We understand your concern, but in all fairness the vehicle was sold at a reduced price and with no warranty guarantees. Best Regards, Mitch Blackstad
by csford1 on 07/18/2016