Chuck Spaeth Ford
Back to Service Reviews
Dealership Service Review
service Rating
2014 taurus alignment issues
Written byon 08/23/2016
updated 08/29/2016
We bought the car used last October and noticed the alignment was off. took it back to Spaeth and they rotated the tires. after 2000 miles it still wasn't right so they then rotated tires again. This has been going on since we purchased the car. We have called multiple times and we were told "we will look into it and get back to you" but never returned the call. Now, the car has just over 20,000 miles on it and it needs tires immediately! Spaeth offered us $300 towards the purchase of tires, which barely cover 1 tire. Absolutely Furious!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No