Kruse Ford Lincoln
Today 8:00 AM - 6:00 PM
Customer Reviews of Kruse Ford Lincoln
Review type:
Great Experience
by wades12 on 03/03/2025
Shelby helped us get the vehicle we needed and was great to work with. The whole process was smooth and we would buy from Kruse again for sure.
15 reviews
Sort by:
Great Experience
by wades12 on 03/03/2025Shelby helped us get the vehicle we needed and was great to work with. The whole process was smooth and we would buy from Kruse again for sure.Hi, thank you for leaving such a great review and high star rating. Safe travels!
My 2023
by Lucky Owner on 11/26/2024They listened to me and asked me what I wanted. Remembered things I had inquired about in the past. They were very courteous and offered water coffee or soft drink.Hi, we appreciate your feedback on our Staff's service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2023 Ford F-150
by C Johnson on 09/12/2023The Kruse Motors salesman Max was nice and attentive at the time of purchase. He even delivered my new 2023 F150 to me after they installed a tonneau cover and bed mat that we purchased for the truck, however the truck was delivered dirty… inside and out. The bed mat was dirty and had boot prints all over it. When I bought it to his attention he said "those boogers". I assume he was referring to the service department and the person responsible for cleaning the vehicles before delivery. I recently drove from Sioux Falls to Kruse Motors in Marshall, MN to get my 1st oil change and some items under warranty checked. I ask both the service writer and Max ( my salesman) to please clean the bed liner and do a complete new vehicle detail, both said they would have it detailed. When they told me my truck was ready, the only thing they had done was wash it and not very good!! The brand new 2023 F150 was still dirty inside and out and the bed liner was still dirty and the boot prints were still there!! I wish car dealerships and companies would start caring about their customers as much after the sale as they do at the time of the sale. I went to Kruse Motors because my local dealer has gotten to the point that they don't even care about their customers at the beginning. I guess that all Ford dealerships are like that!!Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. If you’d like to discuss this matter with one of our staff members, please give us a call at (507) 537-0313 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.
Owner
by Arnie guild on 07/24/2023It was a struggle but all went well my situation was different as I needed a vehicle previous vehicle needed repair which would take a weekHi Arnie, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Vehicle Purchase
by Marty82 on 05/06/2023I recently purchased a new vehicle from Kruse Ford in Marshall and it was a wonderful experience. knowledgeable sales staff great, great finance team, and wonderful support from Service.Kruse Motors
by Grey Fox on 03/30/2023Very good experience ordering a new Ford pickup. Salesperson was outstanding in placing a production order and facilitating the financing, vehicle preparation, and delivery of my 2023 RangerKruse motors
by Nice ford on 01/17/2023My truck purchase experience was handled in a very professional way. Outstanding knowledge of the vehicle.Purchase of 2019 Ford Edge
by ??????? on 12/26/2019Each person we worked with was very pleasant, knowledgeable and easy to speak with.Great service!
by Stephanie on 07/09/2018Work was done in a timely manner and always very thorough.Pleased with maintenance
by HappyGirl90 on 05/03/2018updated 05/22/2018Kruse Ford Lincoln has taken care of all of my car needs since I purchased my vehicle from them. I appreciate the way they throughly check my car, even when I just have it in for an oil change, and make suggestions for proper maintenance to… extend the life of my vehicle. I’ll purchase my next vehicle from them.Good deal
by HappyGirl90 on 04/27/2018updated 05/21/2018They gave my a great deal for my trade-in.Service
by GWP55309 on 12/31/2017Excellent service but just a little slow. Was told appointment would take 45 minutes-1 hour. Got out of there around 1 hour and 40 mins.Love the small town dealer difference
by Forddr911 on 12/09/2017updated 12/18/2017Went above and beyond to find the right vehicle to fit my budget. They did not pressure me into extra things added to the vehicle extended warranties etc. I wanted what I wanted and they worked with me.Great Service
by fordtruckcs on 09/12/2016Kruse went above and beyond while I had my truck in there for a repair. While my vehicle was there they fixed a few other things that needed to be addressed too. Afterward they explained very well all the repairs that had been done.Love Kruse Motors
by HappyGirl90 on 03/28/2016My Excursion had pealing paint on the tail gate around the handle. Then is spread to the bottom edge. I was concerned. I brought it to the Ford dealer and asked them to please contact Ford. They did and I received a new tail gate… because it was rusting from the inside out. I was very pleased to hear this. My Excursion is only 2 years old!
Ford F-150
Chevrolet Silverado 1500
Ford Explorer
Chevrolet Traverse
About our dealership
Hi, thank you for leaving such a great review and high star rating. Safe travels!
by Kiara Dou on 03/04/2025