Kruse Ford Lincoln

The Kruse Motors salesman Max was nice and attentive at the time of purchase. He even delivered my new 2023 F150 to me after they installed a tonneau cover and bed mat that we purchased for the truck, however the truck was delivered dirty inside and out. The bed mat was dirty and had boot prints all over it. When I bought it to his attention he said "those boogers". I assume he was referring to the service department and the person responsible for cleaning the vehicles before delivery. I recently drove from Sioux Falls to Kruse Motors in Marshall, MN to get my 1st oil change and some items under warranty checked. I ask both the service writer and Max ( my salesman) to please clean the bed liner and do a complete new vehicle detail, both said they would have it detailed. When they told me my truck was ready, the only thing they had done was wash it and not very good!! The brand new 2023 F150 was still dirty inside and out and the bed liner was still dirty and the boot prints were still there!! I wish car dealerships and companies would start caring about their customers as much after the sale as they do at the time of the sale. I went to Kruse Motors because my local dealer has gotten to the point that they don't even care about their customers at the beginning. I guess that all Ford dealerships are like that!!