Customer Reviews of Kline Volvo Cars
Review type:
30,000
by Jab on 07/05/2023
Quick and thorough Mike Hendrickson
75 reviews
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Engine light
by Andrew on 02/25/2023Took vehicle in to check engine light. Needs a part, but they needed to order it. I will get priority scheduling for return visit.Quick and pleasant service
by Laura on 01/30/2023Scott Muellner was helpful and respectful when I brought my car in for a software update. He let me know how long it would take and answered all my questions. Great service.Bo Duaski was a great, personal employee to work with.
by Jo Ellen on 01/17/2023Good environment, friendly and clean. My only concern was the tv channel on the floor - tuned to Fox 'news'. Maybe customers picked it, but it would be great if someone checked it and put on a legit station regularly.Volvo for life
by CKB on 01/16/2023I was experiencing a high pitched noise that came when vehicle was warm and idling. I mentioned to tech when new tires were put on but didn’t locate and was told to come back if worsened. I did several weeks later. When arriving at… the dealership I asked Mike Hendrickson to listen as the car was warm He went out and turned the car on and lifted the hood and pulled the oil stick out and noise went away and when putting back in came back on. Said he was most likely the breather box needing replacement and explained why the sound but the technician would need to confirm the noise. Mike came back in a short period of time to confirm and give me a quote on the work. Mike also gave me a discount of 10% which is always welcomed. Mike is polite, listens to customer and just pleasant to work with as I have had him on several occasions. Hoping for many more miles and years driving my Volvo.Awesome Service Experience
by Stephanie Ng on 01/15/2023One of the thing I love the most is the car service experience. Mike Hendrickson, the guy who checked us in, coordinate and manage the E2E service appointment is just super awesome. We don’t have to worry about getting too much or too… little done. We just need to what is necessary to keep the car perfect. Great job, Mike! Mike is just plain professional which makes him super extraordinary.Service appointment
by Kim Thompson on 11/19/2022I have a 2012 XC 60. Myvservice has been outstanding. Scott Muellner was my service professional and was both prompt and attentive.Excellent Service
by Wally Malinski on 11/08/2022Scott Muellner provided excellent and prompt service in getting our car checked in and correcting the problemTop Service
by Philip Morgan on 11/07/2022Recently had service appointment and I had lots of questions. No Dunaski answer each of them. Very happy with his attentiveness. Work was also completed much quicker than I expected10,000 miles already!
by GMK on 10/26/2022Mike Hendrickson was a pleasant and professional service employee at Kline Volvo.Excellent customer service!!
by Sid on 09/13/2022Kline Volvo has always been Excellent with customer service and vehicle service. Mike Henderson at Kline was my service rep twice and he has handled all my concerns with care and commitment.Great service
by Carmen P on 08/26/2022Mike Hendrickson is always helpful and efficient whenever I have to bring my car in for service. I really appreciate his professionalism.Fast and Efficient!
by james larson on 08/22/2022Service was very fast. The technician kept me informed during the service which included a video.First service on the new car
by Terry on 08/12/2022Service met my expectations. Bo was accommodating to my request to examine the undercarriage while it was up on the lift. Looking forward to a long positive relationship. Bo Dunaski was very helpful. Thanks Bo.Feels like the car is brand new again
by Al Y on 08/08/2022Mike Hendrickson and his team did a great job this time as they always had. They covered all my concerns and left the car feeling brand new all over again. I have had great luck with Kline, this experience included!Scott Muellner
by Roxanne Koepsell on 08/03/2022Scott Muellner was very easy to deal with. He answered my various questions with specifics so I could follow up later. He really knows his stuff.Well done
by GMO on 07/25/2022Mike Hendrickson made sure my car got everything it needed—and nothing it didn’t. He communicates well, giving me timely updates as needed. Thanks!There when I needed them
by Pk on 07/15/2022I called very last minute with a concern and Scott Mueller went beyond to get all the service done for me in a tremendous limited work window. Thank youGreat experience
by Evan on 06/28/2022Great experience with service at Kline Bolvo, most recently with Scott Muellner. Knowledgeable, kind, and efficient.Bo Dunaski great service advisor
by T Sully on 06/20/2022I needed a new key fob… told to be sure mine was really lost because new fib was $400 plus. I made appointment and Bo Dunaski took care of everything in short time… friendly and fast.The best!
by Shari on 05/29/2022Absolutely love the service department at Kline Volvo! Mike Henderickson was fabulous! Always goes above and beyond to make the appointment the best he can!
About our dealership
Kline Volvo Cars of Maplewood is proud to have been awarded the VCUSA Retailer of Excellence Award 10 of the last 11 years (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2020) - the only dealer in the nation to have achieved this honor! Bestowed to only a handful of Volvo dealers, the award recognizes those Volvo dealers who exceeded expectations in customer satisfaction for sales and service, achieved outstanding vehicle, parts and accessory sales, and ensured that every one of our employees met every one of Volvo's extensive training requirements.
Thank you to our customers for recognizing our continuing efforts to deliver an experience that exceeds expectations!
Amenities
- Complimentary Coffee
- Television
- Customer Lounge Area
We are so happy your visit was a five-star experience. Thank you for coming to Kline Volvo Cars of Maplewood!
by Kline Volvo Cars of Maplewood on 07/06/2023