Kline Volvo Cars

Today 8:30 AM - 9:00 PM
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Kline Volvo Cars

5.0
Overall Rating
(3)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
sales Rating

Wonderful experience

bycbthrasheron 12/06/2016

I had a very good experience working with Karleen Byrnes. She is very knowledgeable about current and older Volvos and gave me the space I needed to make my decision (not at all high pressure). This is my third Volvo but first one purchased at Kline. They worked hard to find the right car for me, even allowing me to take a four-day test drive to the North Shore! I have had my other Volvos serviced at Kline and have always been treated courteously.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
18 Reviews
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service Rating

Bo knows Volvo!

byt_bettion 12/28/2017

I brought my car in for its 50K tuneup, and everything went smooth. From the amount of time estimated for the tuneup to explaining the items that were being worked on, Bo handled everything with professionalism and care.

  • Recommend this dealer? Yes
service Rating

Wonderful service as always

byAuntRuthieon 02/12/2017

Michael Hendrickson was professional, efficient, and personable. He valued my time but also did a thorough job on my V60. Much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful experience

bycbthrasheron 12/06/2016

I had a very good experience working with Karleen Byrnes. She is very knowledgeable about current and older Volvos and gave me the space I needed to make my decision (not at all high pressure). This is my third Volvo but first one purchased at Kline. They worked hard to find the right car for me, even allowing me to take a four-day test drive to the North Shore! I have had my other Volvos serviced at Kline and have always been treated courteously.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Horrible!! Buy somewhere else.

byeric2015on 03/22/2015

Not even close to helpful. Didn't even try to help me. Really insulting. Don't give them your business.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

[non-permissible content removed]

byFair_customeron 03/06/2015

Purchased a used Honda Accord- gave me wrong keys and then I HAD TO PAY HONDA TO GET CORRECT KEYS. [non-permissible content removed]. $120 to get keys to my now car. They were not helpful in the least. I told them I will never ever purchase from them again and will tell everyone I know to keep away.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

horrible dealer. go somewhere else!

byMr_Americaon 08/02/2014

Their sales manager told me he would run my credit 1 time I got notice from 4 different lenders saying kline volvo had applied for an auto credit. dont trust them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Nice dealership

byredislaon 06/26/2014

Husband and I went "window shopping" for this particular Volvo. Every one we met was courteous and friendly. Loved the test drive. We just could not purchase the vehicle we wanted. But, do reccomend it if any one is interested in a Volvo.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
service Rating

Volvo Service

bybkm5on 06/21/2014

I always use Jody L. for Kline Volvo service. She treats me with respect and honesty. Plus she is great with helping me find deals/coupons for the work since the dealer, as expected, is expensive! I don't always trust the other service guys. One of them told me I needed a $1000 repair and he could tell this just from the sound of my engine while he was replacing a lightbulb. It's very annoying when men in this business treat women like they have no brain.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

As Good As it Gets

byFinikion 06/07/2014

Kline Volvo's service department treats me like a VIP. I made an appointment for service via E-mail with the salesperson who sold me my S60. My loaner was ready as scheduled. My Volvo was attended to as promised. The car was in pristine condition when I picked it up. My service adviser Bo and salesperson Karleen make a great team!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Volvo s40 awd

bys40t5awdon 06/03/2014

Jody L. and the staff at Kline Volvo were very helpfull and diagnosed the awd issue and reparied it with great success. They were also very accomodating as I had to get this done on a Saturday. Great Job, would defintely go back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service and Great People

byspanfangon 05/27/2014

Always impressed by the professionalism and ease of my service visits. Robert "Bo" D. has been my service contact since I purchased my C30 in 2011 and he's always been top notch. Bo and Kline are customer focused and it shows.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great cars, even greater sales staff

byTNWon 05/23/2014

Kline Volvo is a very professional establishment. They are eager to please, and this is exactly what they did with my recent new car purchase. Where other car makers/dealers will give you the upfront sales pitch and then try to sell you either something else or more than you want, the sales staff (Karleen and Melissa) at Kline Volvo will help you find the car that you want and will not try to nickel and dime you with extras that seem like a good deal. They will follow through and fix any issue you may have until you are completely satisfied. Moreover, I was especially impressed by their communication through the whole process; there was no pestering to buy after I initially told them that I was not ready to purchase. They gave me the service and attention that all dealerships should aspire to have. Thank you, and continue the excellent work!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Special Thanks to Scott M. of Kline Volvo

byelaine1937on 05/06/2014

Thanks to the entire service department at Maplewood Kline for their good work...but a very special thanks to Scott M. for his excellent advice and information that continues to keep my 2006 Volvo running smoothly. He has earned my trust and I depend on him to execute my service needs accurately and fairly every time!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

World Class Customer Services for Amillie K.!

bytuyetn111on 11/10/2012

Amillie K. is the manager for delivery and service department. Since my purchase in July 2012, I have always received world class customer services from her. The deliver of the new vehicle is a great smooth transactions. She had the car beautifully ready in every details. She even proactively filled-out the rebate forms for all our accessories purchases without us asking her to do so. Some of the rebates we don't know about until getting a rebate check then we found out she did it for us at the time of purchasing the goods. I have worked with people from all walks of life and experiends hundred thousands customer services but none come close to Amillie's excellent service. Her exceptional personality and her professional services lead her to be the best in world class customer service. I strongly recommend you to ask for Amillie on all your services needs. Thank you Amillie for all great works and continue to be best of the bests. Thank you all for reading my reviews. Tuyet Nguyen Minneapolis MN 11/10/2012

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience with Kline Volvo and John R.

bydriveinduluthon 10/09/2012

I have been a loyal Volvo customer since purchasing my S60 in 2001. When it came time to replace that car (after nearly 12 years), I found Kline Volvo in Maplewood, MN, and was fortunate to work with John R. I knew I wanted a new car at some point. John helped me find the right model at a price that worked for my budget. Since I live 2.5 hours from the Twin Cities, I needed to spend a little more time on the phone and asking questions. But John and the staff at Kline were warm, welcoming and helpful. I have thought throughout that I made the right choice with Kline and John. I recommend them to anyone in the market for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Dealership

byowlsteron 06/05/2012

I researched numerous cars and settled on three: Lexus RX, Acura MDX, and Volvo XR. The sales person, Peter Carlson, was knowledgable, answered my questions, explained all the options, was respectful and never pushed for a sales. I have owned 2 Volvos previously and have had good experiences with those automobiles. I received a reasonable trade-in for my Lexus RX. Peter and the dealership staff have been very helpful and courteous. I look forward to a long relationship with this dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Agree with other previous review

bylizard6on 04/01/2012

I also was looking to trade- in my car and decided NOT to go with VOLVO solely on my feeling of being disrespected as a woman. I felt like they thought they were trying to pull a fast one on me and I got a very uneasy feeling so I left,very angry.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Experts on disrespect

byturbogirl2on 03/28/2012

I'd sure love to have someone from Kline write in and explain their policy and standards on respect. If you want the true sleazy experience, go to Kline! I had the WORST experience with these people (I could HEAR the "WOO WOO WOO" from outside the office as I approached) and will never return ... have told everyone I know about this ... AVOID THIS ****** PLACE AND GO TO POQUET AUTO in Golden Valley. They will treat you like GOLD!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

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