Customer Reviews of Kline Volvo Cars
Review type:
30,000
by Jab on 07/05/2023
Quick and thorough Mike Hendrickson
75 reviews
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Thank you Bo Dunaski !
by K Mota 2020 Volvo S90 owner on 05/06/2022Professionalism , care , knowledge, communication10,000 mile maintenance
by Jane Jeffrey on 05/02/2022It’s always a pleasure working with Mike Hendrickson in the Service Dept. He not only answered any questions that I had but also gave me a quick tutorial on operating the sunroof on my Volvo.Good service and quality work
by Ron on 05/02/2022Was in for a 70,000 mile oil change and inspection and asked for a quote to replace the cracked passenger side tail lamp lens. Bo Dunaski was my service advisor. He kept me informed of the service progress throughout the day, prepared a… quote as requested and reported that the parts needed were in stock. During his call, he also reported the need for a front brake job. Bo communicated effectively, the service was done well in a timely manner, and I left being very satisfied with the experience.Great Service Advisor
by T G on 04/01/2022Bo Dunaski is an awesome service advisor at Kline Volvo. He is knowledgeable, and will take good care of you every time. I recently got my oil changed there, and I had a panel that came off the bottom of my car, and he told me the honest… answer.They take care of me
by Steve on 03/29/2022Scott always goes above and beyond to make sure we get the proper service for our vehicles. We have 3 Volvos and don’t hesitate to use Scott as our exclusive service advisor.Lifetime Customer
by S Nathe on 03/27/2022There are multiple reasons I will continue to be a lifetime customer. Thank you Scott in Service! Thank you Anne in Sales! Finally Thank you Melissa for all you have done over the years to keep us coming back!!My Xc40
by Suissesse on 03/11/2022Service went well. Questions answered etcGreat service team
by Nolan Pribula on 03/11/2022Great customer service with the service advisors, they kept me well informed and sent me a video of the work completed on my vehicle.Great service
by Toni on 03/08/2022Service was smooth and fast. They did a great job finding and fixing my issue. They are professional and kind. Highly recommend!Excellent Service
by Neil Derechin on 03/08/2022Bo Dunaski provided exceptional service in a timely manner. The problem was accurately diagnosed and repaired promptly. I was kept well informed throughout the process. Thank you Bo!1st service on our new car
by John on 03/05/2022Scott Muellner made our regular maintenance very easy and efficientgreat service at Kline Volvo!
by Jerin Coppenger on 02/20/2022My service advisor, Mike Hendrickson, did a super job of communicating what was wrong with my car and what it would take to get it fixed. I really appreciated his great customer service!Good Service
by Jim K on 02/19/2022Scott Muellner is helpful in getting you car serviced. He is helpful with suggestions.New tires
by Carmen P on 02/14/2022I needed new tires on my Volvo and, I had the the pleasure to work with Mike Hendrickson. He definitely made my experience better-he’s very helpful and knowledgeable. For that reason, I’ll be back. Thank you Mike.Thumbs up
by Ruben Vasquez on 01/17/2022Top notch, great people. Have been going to Kline for 18 years. Bo Dunaski the service advisor is great to work with. He explains the work that has to be done in simple terms. AwesomeBo knows Volvo!
by t_betti on 12/28/2017I brought my car in for its 50K tuneup, and everything went smooth. From the amount of time estimated for the tuneup to explaining the items that were being worked on, Bo handled everything with professionalism and care.Wonderful service as always
by AuntRuthie on 02/12/2017Michael Hendrickson was professional, efficient, and personable. He valued my time but also did a thorough job on my V60. Much appreciated.Wonderful experience
by cbthrasher on 12/07/2016I had a very good experience working with Karleen Byrnes. She is very knowledgeable about current and older Volvos and gave me the space I needed to make my decision (not at all high pressure). This is my third Volvo but first one purchased… at Kline. They worked hard to find the right car for me, even allowing me to take a four-day test drive to the North Shore! I have had my other Volvos serviced at Kline and have always been treated courteously.Horrible!! Buy somewhere else.
by eric2015 on 03/22/2015Not even close to helpful. Didn't even try to help me. Really insulting. Don't give them your business.[non-permissible content removed]
by Fair_customer on 03/07/2015Purchased a used Honda Accord- gave me wrong keys and then I HAD TO PAY HONDA TO GET CORRECT KEYS. [non-permissible content removed]. $120 to get keys to my now car. They were not helpful in the least. I told them I will never ever… purchase from them again and will tell everyone I know to keep away.horrible dealer. go somewhere else!
by Mr_America on 08/02/2014Their sales manager told me he would run my credit 1 time I got notice from 4 different lenders saying kline volvo had applied for an auto credit. dont trust them.
About our dealership
Kline Volvo Cars of Maplewood is proud to have been awarded the VCUSA Retailer of Excellence Award 10 of the last 11 years (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2020) - the only dealer in the nation to have achieved this honor! Bestowed to only a handful of Volvo dealers, the award recognizes those Volvo dealers who exceeded expectations in customer satisfaction for sales and service, achieved outstanding vehicle, parts and accessory sales, and ensured that every one of our employees met every one of Volvo's extensive training requirements.
Thank you to our customers for recognizing our continuing efforts to deliver an experience that exceeds expectations!
Amenities
- Complimentary Coffee
- Television
- Customer Lounge Area
We are so happy your visit was a five-star experience. Thank you for coming to Kline Volvo Cars of Maplewood!
by Kline Volvo Cars of Maplewood on 07/06/2023