Kline Volvo Cars
Dealership Service Review
I was experiencing a high pitched noise that came when vehicle was warm and idling. I mentioned to tech when new tires were put on but didn’t locate and was told to come back if worsened. I did several weeks later. When arriving at the dealership I asked Mike Hendrickson to listen as the car was warm He went out and turned the car on and lifted the hood and pulled the oil stick out and noise went away and when putting back in came back on. Said he was most likely the breather box needing replacement and explained why the sound but the technician would need to confirm the noise. Mike came back in a short period of time to confirm and give me a quote on the work. Mike also gave me a discount of 10% which is always welcomed. Mike is polite, listens to customer and just pleasant to work with as I have had him on several occasions. Hoping for many more miles and years driving my Volvo.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes