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Customer Reviews of Crest Lincoln

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128 reviews
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  • Great service and great people.

    5 out of 5 starsby Dqueener on 04/02/2016

    Everyone in the service area is great. My car was serviced to my best expectations.
  • Great service

    5 out of 5 starsby MichMom66 on 03/31/2016

    Excellent service and everyone is very helpful and polite. This is a clean and comfortable place to have a car serviced.
  • Service for breaks

    5 out of 5 starsby Gkinaia on 03/30/2016

    Service was very good, the price for front roters and break pads was reasonable for a dealership plus they gave me a $25 mail in rebate. I got a ride to work by the shuttle which was very helpful. Truck was ready for pickup when I got off work. Everything went very well.
  • Excellent Service

    5 out of 5 starsby Prestige35 on 03/25/2016

    I purchased a 2016 Lincoln MKZ. My sales person was very helpful explaining the plan and what was needed from me to make the sale happen. She went over the paper work thoroughly, going over every detail of the sale and answering my questions as well. When going over the features of the vehicle she was very thorough, she made certain she described every feature and welcomed a return demonstration. The Crest staff are always courteous and helpful, I am always offered refreshments and asked if I'm being helped by staff. I was able to take my time choosing the color I liked, I never felt rushed, my sales person makes me feel very important. Crest is the only Lincoln dealer that I use for service because the staff provides professional service.
  • Pleased

    5 out of 5 starsby kathryn6068 on 03/21/2016

    very delightful, very happy with the work and service
  • Great dealership service

    5 out of 5 starsby Biggboy9974 on 03/19/2016

    I took my 2007 Navigator in for an oil change and my service advisor Shawn was there to greet me got me processed quickly and serviced my vehicle with a car wash. Great staff and quality work. Very pleasant staff and very comfortable waiting area.
  • Used car purchase

    5 out of 5 starsby michaels15 on 03/06/2016

    We couldn't have been treated any better by Matthew Kelly and everyone at this dealership.Matthew took care of all of our concerns without any hesitation.
  • great customer service

    5 out of 5 starsby marissa_m on 02/26/2016

    Truly amazing customer serivce. Jacob went above and beyond to make sure I was happy with my purchase. He was polite, professional, and it was a pleasure working with him. I would highly recommend working with Jacob.
  • Great Service and Sales!

    5 out of 5 starsby kellyrtho on 02/17/2016

    Had vehicle serviced. Staff is always friendly and sets expectations on how long vehicle will be in service. It is never over the amount of time they tell me. Love my sales representative Steve Movesian. He always takes time out of his busy day to chat with me while my vehicle is being serviced.
  • Exceptional Service

    5 out of 5 starsby Sam2435 on 02/12/2016

    The dealership is always exceptional, I have used them for the last 10 years. The service department is outstanding. My experience with all of my vehicles, including my new 2015 MKS is at the highest quality. My sales person, Dino Martino, makes me feel as if I am his only customer, at no time has he not been there for me, under any situation. Mr. Martino is an asset to Crest Dealership, he is a keeper. Thank you
  • Had what i need it, & took care of everything.

    5 out of 5 starsby ilike4cyl on 02/12/2016

    MKZ Hybrid. The service was done under warranty, tire replacement & basic maintenance done. The staff was very helpful both the person I call that Friday evening, (car was tow, unfixable tire) to the service rep. who handed over the keys & paper word.
  • Great experience

    5 out of 5 starsby Krisdnow35 on 01/28/2016
    updated 02/12/2016

    I recently purchased a Lincoln MKT and love it. The entire experience of leasing my new car was great. I continue to come back to Dino at Crest Lincoln because he is honest, friendly and knowledgeable and I won't go anywhere else. I am always impressed with professionalism and friendliness of the entire staff at Crest. They really make it a pleasure to lease a new car. Thank you!
  • Mike/Crest Lincoln Review

    5 out of 5 starsby bognjano on 02/11/2016

    Wife is happy. Appreciate all of Mike's effort to deliver this deal. Great Job Mike/Crest Lincoln, see you in 36 months or sooner.
  • Recalled gas tank

    5 out of 5 starsby 4larry9 on 02/11/2016

    Staff was very helpful and friendly. Excellent service.
  • THE BEST Dealer I've ever dealt with

    5 out of 5 starsby AMsun1142 on 02/08/2016

    We purchased a 2016 MKZ. Shannon was outstanding during the entire process. She was extremely patient and took her time explaining all the options available and the cars on the lot or close by to show us. During the delivery she spent as much time as we needed to learn all the controls on the car and again was very patient. She really did a great job and I'll recommend her to friends for sure!!!
  • A lot of attention and love was shown on this visit.

    5 out of 5 starsby ElGato65 on 02/03/2016

    I returned my 2013 MKZ for rear driver window inop. I have return my vehicle for service on several occasions, on this return visit, this this visit I was shown alot of attention and love. Thank you Crest Lincoln
  • Great buying experience!

    5 out of 5 starsby cireneaj on 02/01/2016

    My new Lincoln purchase at Crest has been the best new car buying experience I’ve had in many years. I owe this experience to my sales person Roger Tauck. After meeting with Roger several times over the years, he final persuaded me to give Lincoln another look, I’m glad I did. Not only has Roger been a pleasure to work with, he made the entire experience memorable. I will definitely be back for my next new Lincoln.
  • Always great experience

    5 out of 5 starsby rosiecrafter on 01/29/2016

    We purchased a Lincoln MKX, just love it, our sales man, Chris Tessmar was fantastic, found the right car, right color, ready for a trial spin, then proceeded to show us how everything worked in the car. Connected our phone, changed the entry number for us, even got me a bouquet of flowers on delivery of our car. Great experience coming to Crest Lincoln. In less then a hour and half all the paper work was done and we were on our way home with our new car.
  • Crest Lincoln Great Experience

    5 out of 5 starsby andrewwkaram on 01/19/2016

    Roger Tauck was professional, knowledgeable, and incredibly efficient. Roger made this transaction completely painless and ensured that I completely understood all the details along the way. I highly recommend Roger Tauck and Crest Lincoln.
  • The best dealership I've ever dealt with.

    5 out of 5 starsby happyford2171 on 12/24/2015
    updated 01/11/2016

    I'd rather go here than anywhere else, even where my car is leased from. We had Mercury's before and now a Fusion. Always courtious, friendly, service is prompt and a great common area if you need to wait. That being said, I will need to go back for a Hi beam malfunction, this was probably resulted because of the recall issue that was addressed. Not a big deal, and wouldn't hold it against them. The fact that the car is leased we need to turn it in this year in the same working order as we received it.
  • Great Service! Great Sales Associate !

    5 out of 5 starsby Vsorren on 12/20/2015
    updated 01/11/2016

    I am leasing a 2016 MKZ. The service was fabulous !! Paul Billeci was my sales person. The best sales person I have ever had the pleasure of working with. Knowledgable, very polite and made the whole experience very convenient.

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