Customer Reviews of Feldman Chevrolet of Novi
Review type:
Concerns Regarding Recent Deal Negotiations and Lease Queries
by babumi1999 on 05/13/2025I am writing to express my dissatisfaction with the recent interactions I have had with your dealership. During the negotiation of my deal, the communication between the sales person and the sales manager was not in sync. The sales person… agreed to certain terms, but the sales manager abruptly intervened and stated that those promises were not part of the deal. This sudden change was unexpected and disappointing. Furthermore, I had specific queries regarding my existing lease that I discussed with the sales person. However, when I sought clarification later, I was told that the information provided earlier was incorrect. This inconsistency has significantly reduced my trust in your dealership and has made it difficult for me to consider doing business with you again. I hope you can address these issues promptly and provide a resolution that restores my confidence in your serviceNew vehicle
by Dany Hanosh on 02/15/2025updated 02/21/2025Once my wife and I were ready to purchase a vehicle, we end up calling the dealership. We chatted with salesperson Kal Dabish and gave us a few options that we liked. We made the appointment to test drive and purchase the vehicle. The… vehicle was great and the salesman was amazing. He explained everything to us.Dany, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service
by Jason D. on 01/09/2025Viola and her team did a great job. Answered all of our questions took their time with us showing multiple cars. Went over several options really did a great job.Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lease Experience
by Josh Stack on 10/24/2024Perfect leasing experience. Beautiful car and fast service.Josh, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Great Experience
by Qian Qian on 08/19/2024updated 08/26/2024My sales manager (Jack) is really nice and helpful, this is my first car and Jack helpped me a lot.Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Great company, awesome staff
by BobFR53 on 04/22/2024Finally decided to purchase a new car for myself. When I was contacted by the dealership I explained that I had delt in the past with Don but he had retired. I explained that I wanted to work with someone of similar demeaner and… professionalism. When I showed up in person I was introduced to Viola. She handled my sale with utmost professionalism. I couldnt have been more pleased. Likewise when it was time to go over financials the young lady that closed the deal was also very professional and understanding. When the car was turned over to me another delightful young lady helped me get connected to OnStar and went over the workings of the cool tech in my 2024 Trax. I have purchased 3 automobiles from Feldman and have been pleased wirh each encounter.We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Chevy blazer
by Nahreen on 07/14/2023Francis was great. He went above and beyond and help me with my car. I would definitely recommend him to friends and family as he made my experience so easy and smoothNahreen, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car purchase
by Yolanda on 06/23/2023Everything went smoothly for me and I am pleased with the service provided to me.Friendly and courteous sales staff.Yolanda, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!
Ethan at feldman chevy
by Devon l on 05/28/2023I worked with Ethan and he went above and beyond. He helped me get the car I wanted and the price I needed.Devon, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out to us if there's anything more we can do!
Awesome job
by Briguy46! on 03/13/2023Service was great and Danny Oda was exceptional and wouldn’t let me leave till I got the car and price I needed. The entire staff at Feldman novi was great!!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!
Debbie
by DebbieT on 02/26/2023Courteous, knowledgeable, great to do business with.Thank you so much for your positive comments about Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!
Great Experience
by Kmack57 on 02/20/2023First time I have truly seen a team concept to ensure customer excellenceOur staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
New car
by Conniep on 12/06/2022My salesman Randy was great I was told by finance that I would receive a refund for my warranty it was send to my credit union that was 10 days ago and I’m still waiting I would like to know when I will receive itConniep, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
They Rock
by Kamiel Rivera on 08/07/2022Viola and her team are amazing and super friendly. I recommend everyone to see them if your looking for new or a used car.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Took the Nerves out of Shopping
by janet651 on 10/04/2019updated 10/11/2019As a woman and the first time shopping for a car by myself I was scared out of my mind. I went in and met Sarah and Tony and they made me feel right at home and did not try to take advantage of my situation at all! They found incentives… that I did not even knew existed and saved me a ton of money. They were not pushy, disrespectful or intimidating. It is the only place I will buy from now on and I love my new little ride!Top Notch Dealer
by Redgal on 10/04/2019Tony and Sarah were great to deal with love my new 2019 EquinoxYou will not be disappointed with them.Feldman Experience is worth my drive
by ReneeDTW on 08/17/2017updated 09/08/2017Bryan Pavlik great guy - knows his stuff - NOT pushy. Feldman staff friendly and sincere. I have other Chevy dealerships closer to my home and office BUT I love Feldman. Cannot beat the service and friendly atmosphere at Feldman. Why go… elsewhere? Signed: Renee G. A very happy customer for my 2nd Chevy from Feldman but not my last.Tony Cothon 2017 Malibu
by Zoomt17 on 01/03/2017My experience with Paul Pgardulski and the associates was geniune. They made me feel at home and apart of the Feldman family. Feldman chevy will be a recommendation to others. Thank you.Out of state sale
by Happyinindy on 12/23/2016updated 01/02/2017Our purchase of our 2016 Tahoe was as flawless as I could have dreamed. There were constant updates and communication from my sales consultant, Keith. He was on top of every detail including the delivery of my Tahoe in Indiana. Every detail… was covered and I couldn't be happier.Such good customer service!
by Driver9876 on 05/22/2016updated 06/07/2016This is a busy dealership for all the right reasons, they work as a team and are attentive but not pushy, and really care about getting people in the right vehicle with the right payment. Highly recommend this over other dealerships, and… ask for Halie Allen!Great service clean facility and a kids area
by Dztrans2016 on 05/10/2016They have the best Chevy cars around and great deals I liked it very much
Feldman Chevy Novi offers the largest selection of new and used cars in Detroit and surrounding areas. Guaranteed credit approval, 3 Day Buy Back, Tire Price Matching, and many other Feldman Advantages - why buy anywhere else?
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn your experience into a positive one.
by Mia Terrence on 05/19/2025