Customer Reviews of Feldman Chevrolet of Novi
Review type:
New vehicle
Awesome job
by Briguy46! on 03/13/2023Service was great and Danny Oda was exceptional and wouldn’t let me leave till I got the car and price I needed. The entire staff at Feldman novi was great!!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!
Service department
by SDawoud on 03/10/2023Bill did a great job, and he was very thorough. They fixed the car quickly and let me know immediately once the car was fixed. The only thing I would recommend is being the car is new and had some issues that needed to be fixed overnight… (ordering parts, labor etc) then there should be an option to give the customers a rental. We had to rent a vehicle which cost us $130, but it’s not a huge deal. Overall Bill in the service department was awesome. Just to be clear my recommendation has nothing to do with the service departments service, and it’s not a complaint just a suggestion. Thanks Bill for your help!Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!
Debbie
by DebbieT on 02/26/2023Courteous, knowledgeable, great to do business with.Thank you so much for your positive comments about Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!
Great Experience
by Kmack57 on 02/20/2023First time I have truly seen a team concept to ensure customer excellenceOur staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Solved the problem
by GerrieL on 01/25/20232013 Equinox had to be towed to dealer right before Christmas. Service department diagnosed the problem, got the parts and worked with us on payment. Everyone was polite and professionalHi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
New car
by Conniep on 12/06/2022My salesman Randy was great I was told by finance that I would receive a refund for my warranty it was send to my credit union that was 10 days ago and I’m still waiting I would like to know when I will receive itConniep, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
1998 Corvette
by Fiddler on 09/13/2022Waited for a long time for a side view mirror for a 1998 Corvette, but that was not Feldman’s fault. Service for installing was very good and prompt once the mirror came in.Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Service Review
by Equinonx on 08/24/2022We just switched from Feldman New Hudson to Feldman Novi due to our salesman retiring and Novi being closer to our home. We received the same excellent service from Novi as we did New Hudson. We went in for an oil change and tire rotation… before we hit the road for vacation. They pulled our cabin air filter and asked if we wanted to change it, they explained what they would be doing and kept us updated along the way. We found the lounge area comfortable while we were waiting. It took, I think, about an hour to complete the job.Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service
by Traylbyk on 08/12/2022ExcellentHello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
They Rock
by Kamiel Rivera on 08/07/2022Viola and her team are amazing and super friendly. I recommend everyone to see them if your looking for new or a used car.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Feldman Chevrolet Service delivers!!
by Arinora on 08/04/2022I took car in for 15,000 mile check. Office staff was excellent as were all service personnel.Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Vehicle Service
by Will Pen on 03/03/2022Awesome job!Hi there, thank you so much for your positive comments about Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!
Feldman Chevrolet Novi
by Wilson R on 01/02/2020Quick, friendly, courteous, knowledgeable, quick to explain and on time delivery.Took the Nerves out of Shopping
by janet651 on 10/04/2019updated 10/11/2019As a woman and the first time shopping for a car by myself I was scared out of my mind. I went in and met Sarah and Tony and they made me feel right at home and did not try to take advantage of my situation at all! They found incentives… that I did not even knew existed and saved me a ton of money. They were not pushy, disrespectful or intimidating. It is the only place I will buy from now on and I love my new little ride!Top Notch Dealer
by Redgal on 10/04/2019Tony and Sarah were great to deal with love my new 2019 EquinoxYou will not be disappointed with them.Feldman Chevrolet
by Cindy1234 on 07/22/2019Feldman is a very customer focusedService
by Katrina on 07/03/2019Customer was good didn’t have to wait all day for repairs!Valenti
by Valenti on 03/28/2019updated 04/04/2019Eric was very nice got job done he only one i deal withService
by SunshineD on 03/03/2019It was awesome. I finally got a chance to meet the orginal mechanic Kevin Crunk who worked on my car from another location. Meeting him was the best, he knows my vehicle and it feels good knowing I can go to either locations feeling calm… that I going to be taking care of,Ms. E
by O457park on 12/09/2018updated 12/21/2018I recieved outstanding customer service!Service on my Malibu
by Kelvin T. on 11/09/2018Eric took great care of me! Made it a easy smooth process. Highly recommend him
Feldman Chevy Novi offers the largest selection of new and used cars in Detroit and surrounding areas. Guaranteed credit approval, 3 Day Buy Back, Tire Price Matching, and many other Feldman Advantages - why buy anywhere else?
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Dany, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Rose Schmidt on 02/23/2025