Feldman Chevrolet of Novi
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Service Review
Written byon 08/24/2022
We just switched from Feldman New Hudson to Feldman Novi due to our salesman retiring and Novi being closer to our home. We received the same excellent service from Novi as we did New Hudson. We went in for an oil change and tire rotation before we hit the road for vacation. They pulled our cabin air filter and asked if we wanted to change it, they explained what they would be doing and kept us updated along the way. We found the lounge area comfortable while we were waiting. It took, I think, about an hour to complete the job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rose Schmidt on 08/27/2022
Dealer Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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