Feldman Chevrolet of Novi
Back to Service Reviews
Dealership Service Review
service Rating
Service department
Written byon 03/10/2023
Bill did a great job, and he was very thorough. They fixed the car quickly and let me know immediately once the car was fixed. The only thing I would recommend is being the car is new and had some issues that needed to be fixed overnight (ordering parts, labor etc) then there should be an option to give the customers a rental. We had to rent a vehicle which cost us $130, but it’s not a huge deal. Overall Bill in the service department was awesome. Just to be clear my recommendation has nothing to do with the service departments service, and it’s not a complaint just a suggestion. Thanks Bill for your help!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Gabi Porter on 03/15/2023
Dealer Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!
Report