Fox Marquette Subaru
Customer Reviews of Fox Marquette Subaru
Review type:
Refreshing sales experience
Recall service
by Carol on 09/20/2023Kept informed about the service. It was completed in a timely manner. Service was explained upon completion.Carol, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Fox Marquette, we value our customers and we look forward to seeing you on your next visit. Best, Luke Hubbard, lhubbard@foxmotors.com
Patti
by Patti on 09/19/2023I already sent 2 to you in the last 2-3 years and they both bought cars, the gal that waited on me was very professional and on top of it, so was her coworker. And apparently the boss was gone for a week but you wouldn’t know, they weren’t… slacking, very organized!Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Patti. Best, Luke Hubbard, lhubbard@foxmotors.com
Refreshing sales experience
by Kaitlyn on 09/19/2023Everyone was extremely accommodating and helpful. Bill checked in with me multiple times during the purchase process and after. No one was pushy or rude. Any questions I had they were answered promptly and professionally by all members of… the team I dealt with. I left confident with my purchase and with the ability to contact anyone with questions or issues I came across after purchase.Thank you so much for taking the time to share your feedback with us, Kaitlyn! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Luke Hubbard, lhubbard@foxmotors.com
Jim Seabury
by James on 09/15/2023Fast, professional and fair priveThank you for this amazing review! We really appreciate your business, James. Best, Luke Hubbard, lhubbard@foxmotors.com
Oil change and service at Fox Subaru
by Dale on 08/30/2023Friendly staff, pleasant surroundings, fast service and really good coffee! The building is always clean and the staff/workers will take time to answer questions.Dale, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Marquette! If there is anything else we can do for you, please feel free to give us a call. Best, Luke Hubbard, lhubbard@foxmotors.com
Subaru front brakes
by Edward on 08/25/2023Very convenient and the staff was very helpful and friendly.We appreciate you for letting others know about your experience, Edward! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Luke Hubbard, lhubbard@foxmotors.com
Great service.
by Mike on 08/14/2023Service was done promptly.It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Marquette, we value our customers and we look forward to seeing you on your next visit. Best, Luke Hubbard, lhubbard@foxmotors.com
?
by Howard on 07/29/2023On time. HelpfulWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Luke Hubbard, lhubbard@foxmotors.com
Oil change
by Roy on 07/20/2023Courteous and thoroughHi Roy and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Marquette. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Luke Hubbard, lhubbard@foxmotors.com
Great dealer & service.
by Jon on 07/17/2023Personal service and knowledge of salesman. Very helpful and accommodating.Jon, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Luke Hubbard, lhubbard@foxmotors.com
Service review
by Vicki on 07/15/2023The transportation service was great. I didn't have to find someone to drive me.We appreciate you for letting others know about your experience, Vicki! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Luke Hubbard, lhubbard@foxmotors.com
Personalized sale
by Janice on 07/13/2023Personalized sale, great customer service and I felt I bought my car the way I wanted it. Compared new versus used and options. Have been a customer for a long time. Great staff and great sales person.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Luke Hubbard, lhubbard@foxmotors.com
new car
by David on 07/13/2023Everyone is friendly and helpfulThank you for this amazing review, David! We really appreciate your business. Best, Luke Hubbard, lhubbard@foxmotors.com
Painless Car Buying
by Delores on 06/28/2023Told me everything i needed to know about the car. I picked it out on a Saturday, and it was delivered on Monday. Now, that is quick service!Delores, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Marquette. Please feel free to contact us if you have any questions on your new purchase. Best, Luke Hubbard, lhubbard@foxmotors.com
Recent service work performed
by Kevin on 05/08/2023Pleasant, attentive customer service. Great communication throughout the experience. Ease of scheduling.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Luke Hubbard, lhubbard@foxmotors.com
Great Work
by Lilianna on 05/03/2023My service advisor Joey B was great! Friendly but professional service and my car was all set and ready to go by the promised time! Definitely the place to have your vehicle done!Hi Lilianna and thank you for your kind words. We are very happy to hear that Joey was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Best, Luke Hubbard, lhubbard@foxmotors.com
Pleasure to work with.
by Jim on 04/22/2023Great communication, timely service and very good customer service. If I were to add a suggestion, I would appreciate an end discussion about parts that were replaced.Thank you for the great feedback, Jim! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Luke Hubbard, lhubbard@foxmotors.com
Westman Lois
by Lois on 04/21/2023friendly, discussed everything I needed to repair my Ford Explorer. Everyone was so kind there. They explained anything I wasn't sure about without talking down to me. I really appreciated that! I love being able to drive it again. and-… they had it all in writing with the list of all what was corrected and replaced! I'm glad I went to them!Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Marquette, we value our customers and we look forward to seeing you down the road. Best, Luke Hubbard, lhubbard@foxmotors.com
Service for our Subaru
by Mark on 04/21/2023Fast, relaxed. Great serviceThank you for this amazing review, Mark! We really appreciate your business. Best, Luke Hubbard, lhubbard@foxmotors.com
Do better
by Lori on 04/08/2023Easy to schedule appointments, friendly staff.Thank you for this amazing review, Lori! We really appreciate your business. Best, Luke Hubbard, lhubbard@foxmotors.com
Stellar Service
by Fred on 04/07/2023Joey really listened to the customer regarding what service was needed and worked hard to solve the problem quickly and efficiently. There is no that when I need service I will go to Joey the Fox service manager!Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Luke Hubbard, lhubbard@foxmotors.com
Thank you so much for taking the time to share your feedback with us, Kaitlyn! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Luke Hubbard, lhubbard@foxmotors.com
by Fox Marquette on 09/20/2023