Fox Marquette Subaru

Today 9:00 AM - 5:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
closed

Customer Reviews of Fox Marquette Subaru

4.9
Overall Rating
(32)
Recommend: Yes (32) No (0)
Write a review: Sales | Service
sales Rating

Fantastic experience

byrlaczhazyon 12/19/2017

The salesman, Bill Rajaniemi, was fantastic. Very accommodating with my many questions and arranging delivery when I couldn't come pick up my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
126 Reviews
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service Rating

Service

byJudy_Bolon 01/22/2018

Very quick in and out. It's the shortest appointment I've ever had. I got a car wash too in that time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Subaru Service Ever!

byStropheon 01/02/2018

We enjoy the excellent service, friendly staff, and skilled mechanics! The waiting area has free Internet service, coffee, cookies, and popcorn.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Fantastic experience

byrlaczhazyon 12/19/2017

The salesman, Bill Rajaniemi, was fantastic. Very accommodating with my many questions and arranging delivery when I couldn't come pick up my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go see David!

byRichardK1949on 12/11/2017

David was an amazing salesperson! He was a pleasure to deal with. He was never pushy or overbearing and made sure we were completely comfortable with our choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I'd do it again

byKevin_Dean58on 12/02/2017

Just about everything - having said that, I don't think it's possible for ANY car-buying experience to be totally stress-free; this isn't because of the people you deal with, but rather the size of the consideration. Fox is as competent and accommodating as any dealer I've ever dealt with - I think they do it as well as can be done.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Fox Marquette

byJohnMoscon 09/26/2017

Joe Oleksy is a trusted professional always a pleasure doing business with him. We look forward to doing business with him again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

bymtucustomeron 09/10/2017

The environment of the dealership, the expertise of the workforce and their honesty (especially, Jason Hendrickson). People here are very professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Customer Service

byrevalescoon 09/05/2017

Great customer service. Given detailed information prior to and after service. Made to feel comfortable and given progress updates during the wait.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

A good place to buy your car and have it serviced. They do it all.

byCalMich99on 06/09/2017

They got me in right away and were done in an hour. The people were very personable.They even washed the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service at Fox of Marquette

bycasalm3029on 05/12/2017

They were very efficient, my car was ready when they said it would be ,& the staff is very friendly whenever you go there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Joe Oleksy is the best!!

byjkrausmanon 04/20/2017

Everything!!!! But especially the care we receive from Joe Oleksy. He is an outstanding salesman who takes good care of us and makes us feel like we matter. We have leased 11 trucks from your dealership and Joe is our go to guy who keeps track of our needs and what the best is for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very pleased with service. will be back.

byMarshylizon 04/20/2017

Very friendly staff. Very knowledgeable about my specific vehicle,and offered a free car wash! And Coffee to boot!!! Love it!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

2017 Subaru

bykhaischon 04/19/2017

First time using your dealership. Clean, neat and friendly service people. Nice waiting room. Took my vehicle in early for service and was done on time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service--As Always!

bygpahon 04/15/2017

As always, service advisor Jason Hendrickson explained everything thoroughly, and the service was completed as promised. The arrangements by the desk staff member (sorry, I don't remember her name, but she was great!) for our loaner allowed us to take care of the errands we needed to do in the Marquette area while the car was being serviced. All of the staff at this dealership with whom we have dealt since we bought our Outback have been courteous, competent, and eager to please.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Love Fox Marquette!!!

byEmilyBRon 03/28/2017

I wasn't made to feel bad about re-scheduling my appt a couple times. Because I did feel bad about that!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 WRX

byMatthew777on 03/26/2017

No pressure sales, Blaine took time to understand what I was looking for in a car and shared his personal experience with his car since it was similar. One on one communication and felt valued as a customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byJean551on 03/22/2017

Every one was friendly, the work was completed and the lounge area was comfortable. Will be coming back for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buying a Car in Mqt.

byDaryl_Karion 03/18/2017

We went to Fox Marquette to buy a car. The salesman Joe O. was very kind and helpful and also very thorough. Spencer, in the finance dept. had a good sense of humor and was also very good at his job. Everyone at the dealership was pleasant and nice and we appreciated it very much. No surprise we left with a new Subaru Forester!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quality Service

byJeremy_G1on 03/15/2017

Sent in pictures of the car damage. The estimate made from these pictures was completely honored. No surprises. Car loaner was matching in quality to my car. Facility was clean. Everyone was polite and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Re: Service performed at Fox Motors on my Forester.

byshargreaveson 03/09/2017

As always, Jason is patient in explaining what will be done and what has been done. He gives me a clear sense of the safety of my car, and the confidence that they are protecting me from any dangers or needs, but never performing unnecessary services. I have good faith in the honesty of Fox Motors, and the importance of their customers to them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great experience

byMarcelagon 03/07/2017

I was expecting to go in for a routine oil change, found out my front brakes were essentially non existent and fox marquette resolved the issue faster than expected, including ordering parts on the spot. This was the first time I have had any service done to my car at this location, as I have a Hyundai, and will be returning for any service needed. Thank you to Kelsey and Adrianne who were much help!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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