Todd Wenzel Buick GMC
Customer Reviews of Todd Wenzel Buick GMC
Review type:
Top notch service
RELIABLE SERVICE
by Laksa2001 on 03/30/2022Provides great customer service. Has courteous Service Advisors and professional Service Technicians. Waiting area is pleasant. I recommend this dealership to everyone who wants reliable service.Fantastic service department
by Robert Heinrich on 03/30/2022Excellent service done in a timely fashion. They even found that the part was still under warranty from a previous repair so ther that’s no cost for the part.Thanks for the great review, Robert! The team at Todd Wenzel is thrilled you’re so happy with your experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future.
Feeling a little disappointed.
by Scott and Denise on 03/27/2022Me and my wife were in to purchase a newer SUV . This would be our 8th vehicle in 15 yrs that we would purchase from the same sales person. Started out great with our sales person. We purchased a newer SUV . But we figured out later that we… paid about 4000 dollars more for the vehicle than it was worth.Just wish there was a little more honesty with us. After being such great customers over the years. My fault for not doing my homework on the vehicle.Dissatisfied with a small request
by Rosalyn Tangorra on 03/26/2022The gal checked me in, she was very nice and asked why I was there….told her for oil change, tire rotation and fluids and asked if they could please clean my inside mats. She said sure. Inside check in was easy and lounge comfortable as… always. When done saw they also washed my car but realized after home that the mats were not done. I am handicapped, live in apartment so doing this is not easy for me. Everything else was good!Hi Rosalyn. Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please send us an email at marketing@toddwenzel.com so that we may discuss.
Keith N used car experience.
by Keith N on 03/26/2022Greg was not only helpful, but patient. Let us drive as many cars as we wanted. Worked hard to help us find the right car. Isaiah in finance did great work to find us the best deal. He even followed up when he found better terms! I actually… enjoyed the car buying process.Thank you for taking the time to write about your experience. It is wonderful to hear that Greg and Isaiah were able to provide you with the excellent experience we strive to provide all our customers!
Quick fix
by Jan on 03/25/2022Needed a new turn signal bulb. Got me in right away and quickly repaired. In and out in 25 minutes. Good job!Hi Jan, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to working with you in the future!
Best auto deal yet!
by Jess on 03/23/2022Todd Wenzels staff was very professional, on top of everything and made me feel very important. I will recommend them over and over! Thank you!!!We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Even left a fortune cookie.
by Matthew Tripp on 03/22/2022Great service. Super professional and quick!We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Truck Repair
by Terry Myers on 03/22/2022Very Friendly! Great Customer Service! 5 StarsHi Terry, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to working with you in the future!
Consistent & Dependable Service
by GAW on 03/19/2022I know that I can always depend and trust Service Manager, Daniel Tep. Daniel focuses on the customer need(s) and finds the right solution(s). I feel that he has my best interests at stake. George WolfeA caring service department
by No nickname on 03/19/2022Todd Wendel Service Department Care's about the customers needs and always helpful. I don't think anyone is a fan of today price's . They always try to find away in meeting their customers needs.Very happy!!
by Teresa on 03/18/2022Went above and beyond for me! Definitely going back!Oil change
by Jamila on 03/18/2022Very friendly staff. Answered all my questions and helped me figure out non related issuesGreat service
by Tim A on 03/18/2022Very professional and curtious staff. Had my truck serviced very fast.Oil Change
by FredN on 03/15/2022Always get a good oil change in good service. This time I had a master mechanic changed my oil and do my lube because they didn't have anybody. He went over and above and cleared all my codes. And went that extra mile.Quality with minimal effort
by Stephanie on 03/15/2022Vince always does a great job of making sure my vehicle gets serviced in a timely manner and always communicates what is going on. I will only be bringing my car to this dealership to be serviced moving forward.Roll in with a rental... roll out in a truck...
by Kasi on 03/14/2022Darrian Mullet (sp) was great! He came out in the wind and cold to meet my son and I who were driving around the inventory.Thank you for this amazing review. Darian does an incredible job as one of our sales professionals and we are glad you recognize that. Our hope is that every person who comes in has an experience like yours. Thanks again!
Awesome
by Jerrie Lee Ferrel on 03/12/2022Love the service. Jeff Filkins is a top notch salesman. Helped me get the correct service I needed on my GMC.Nailed
by Belinda Ensley on 03/12/2022It was a longer wait than I thought but they took me in without an appointment and even washed the car when done!, Thank you!Great Everything
by FredN on 03/12/2022I always trust Todd for my oil changes any service and body work. He even checked my codes...outstanding! This time I had a master technician change my oil. I want to thank him for stepping up!
Buick Encore
Buick Encore GX
Buick Envision
GMC Sierra 1500
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
by Todd Wenzel Buick GMC on 03/31/2022