Todd Wenzel Buick GMC
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Dealership Service Review
service Rating
Excellent
Written byon 04/08/2022
I came in for an oil change and found I was overdue on some preventative maintenance. I wasn’t prepared for all of the additional cost at the moment but they worked with me to elect items that made the most sense for me to get cost down. Timeframe of full service was as expected with no delay. Comfortable waiting room and friendly staff! I also know the next steps for the preventative maintenance schedule and cost of each item so I can plan ahead. Very good experience overall
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Todd Wenzel Buick GMC on 04/13/2022
Dealer Response
Hi Alf, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to working with you in the future!
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