LaFontaine Chevrolet
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Customer Reviews of LaFontaine Chevrolet
Review type:
Fantastic Dealership Experience
by therwick on 11/09/2024
My experience with Carter was fantastic. He worked tirelessly to get me a deal I could not pass up.
65 reviews
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Exceptional Service
by 3dogfamily on 04/23/2016Fast friendly service. Nice environment, very clean service area. Very respectful staff.Oil change and tire rotation
by debijean on 04/22/2016Don't like my seat moved if they must they should move it backVehicle Maintance
by SJLammer on 04/01/2016updated 04/11/2016I use this dealership for all my vehicle maintenance and purchases of new vehicles. I have been pleased with the work they have done on my vehicles, and have had no problems with the work done.Chevy Cruze lease
by cruze12345 on 03/15/2016Tony was great and worked with me to get exactly what I was looking for. The entire process was very smooth. I would recommend Lafontaine and Tony to my family & friends.Great Service
by Raider48103 on 03/15/2016I have never had bad service at Lafontaine Chevy always PROFESSIONAL service and always on timeOur Go-To Dealership for our Malibu
by DeborahSR48197 on 02/28/2016When the car needed work, LaFontaine was the place to go. Scheduling was easy, the work was done in a timely manner, the report was thorough and all our questions about the car were answered in a way that helped us make decisions about what… to do next.Recent service
by Mattsreview on 02/17/2016As usual, the service experience that I had was very good. Everything was explained in full and the wait time was minimal.The best experience yet!
by patricehk on 02/15/2016We were ready to buy a new car. We walked in to LaFontaine Chevrolet in Dexter, MI. Robert was right there to speak with us. He was very knowledgeable and yet very chill, no pressure. He listened to our needs and gave us all the information… we needed to decide what we wanted for the best price. It was a very smooth transaction with no pressure. Robert was easy to work with and we felt he was very genuine. We will be buying again soon and we will definitely head back over to this same dealership with the same agent, Robert. Thank you LaFontaine for having such great employees. Everyone there was so awesome and helpful, not pushy either.Excellent
by Traciemarie on 02/11/2016No problems what so ever. He got what I wanted without trying to show me every different car that I wou purchase. Very nice guy!So happy with my new car!
by Collinspiano on 02/07/2016I highly recommend Dale Newman at La Fontaine in Dexter. He made my car buying experience so easy! He has also gone above and beyond to make sure all the details have been wrapped up. He is patient and kind and truly good at what he does. I… love my new car!Best Dealer / Car Purchase Experience Ever!!
by malibuyou on 02/03/2016I am a 58 year old, male, GM Retiree. Luke Field and Robert Halfacre teamed up to provide the best Dealer / Car Purchase (lease) Experience that I have ever had! Over the years, I have been involved in many (at least 10) car purchases -… some, not so good. I would leave feeling like I got "slicked out of my money." With Luke and Robert, I got nothing but straight talk and answers to every question that I had. Those guys made me feel like "I" was in control - not the salesperson. They were available and stayed in contact as the lease process evolved. They figured out how to get me everything I wanted: features on the car, an acceptable payment, mileage amount and excess ware and tear coverage. They also afforded me an agreeable amount for my trade-in (I know because I researched it on Kelley Blue Book and Craig's List prior to negotiating the amount). Then, they had the new car delivered to my home!! I have never heard of such a thing! What a country! What a dealership! I mean it! I have a renewed hope for GM and it's dealer network if they all can emulate Lafontaine and their practices! Can you tell that I am a happy customer? Hope so, because I am! I love my new Malibu! Thanks so much for making the customer the most important part of the purchase/lease experience! You got it right!!Attentative, Personal, and Professional
by GLW1945 on 01/22/2016I have had a relationship with the dealership since the 70's, before it was Lafontaine, but this was my first purchase there since the change. One of my fears was that it would lose the personal, family touch it had as a small independent… dealership. However, I found just the opposite. Kevin Stevens, my concierge; Jermey Phelps, the sales manager; Steve Taylor, the finance manager; and my salesman, Jim Nuttall were all very personable and attentive. All were willing to just "chat" a bit with me on numerous topics, none of my questions went unanswered, and all of the business elements were handled with the utmost professionalism. This was one of the best purchase experiences I've had in my 70 years of life. The frosting on the cake is that my wife loves her new Equinox!Great Service
by debijean on 01/22/2016Great Service asked for a 5.00 car wash and didn't have to pay for it Scott McGee your the bestGood Service
by Julie910 on 01/03/2016Everything was good. The service lobby is very comfortable when waiting.What a shame
by Sabresguy on 12/31/2015I was recently surfing the net and noticed a $9.95 oil change offer at this dealership. The coupon linked to LaFontaine Chevy's scheduling system and I made my appointment. Service Writer Scott looked offended when I presented the coupon… I printed off the internet saying, "You're lucky, we took all these off the web." He proceeded to cross out the complementary services normally provided with an oil change (tire rotation, fluid checks) and told me to wait. An hour and a half later he said I was all set, but there was no invoice at the cashiers. Ten minutes later, he came out and indicated my car needed over $2500 in service (YEA, RIGHT)Service Review
by joons on 10/19/2009These guys are excellent! They explain everything and seem very fair. I don't feel I am being taken advantage of. Every experience has been positive.Good vibes
by cpannarbor on 12/21/2008Had a good experience with LaFontaine Chevrolet. The dealership is not nearly as nice as some other fancy dealers, but the salesperson was very low key and spent as much time as we needed. They were great about email and found the right… car for us. We had a minor adjustment to our brand new vehicle they accommodated quickly. Will buy our next Chevy here.LaFontaine Chevrolet/Robert H.
by newimpala2013 on 03/18/2013updated 06/26/2025My wife Paula and I were very much impressed with our experience at LaFontaine Chevrolet and are extremely pleased with our new Impala. We were met at the door by Robert H. with a smile. His pleasant mannerisms and professional skills are… indeed commendable. We had many questions and concerns and did not expect to make a major financial decision that day. This dealership was quick to respond to my email inquiries and did use my time well throughout the purchase process. Because of Mr. H. as well as the entire staff at LaFontaine Chevrolet, my wife and I have a brand new, sharp looking Impala. A very warm thank you to all at LaFontaine Chevrolet.Excellent service
by bobbymi on 06/11/2013updated 06/26/2025I have used Dexter Lafontaine for service on three different GM vehicles and they are always done right and on time. Service is friendly and helpful.The best experience I had shopping for a new truck, why I bought from them
by WolverineFan on 06/23/2013updated 06/26/2025I had actually been referred to another dealer by Costco, but felt as though they weren't working with me at all. And I had visited a second dealer completely on my own with an even worse experience from the first. Robert and the crew at… Lafontaine in Dexter made me feel completely at home. They did their best to find what I wanted and what fit my budget. Robert made suggestions from what was in their inventory and offered to search other dealer inventory if needed. I never felt like I was left waiting for no reason, everything was explained clearly and upfront. There was no pressure to buy and I didn't feel like I was held hostage. Other dealers would take my keys, registration, or insurance certificate and I wouldn't get them back until I asked for them when I wanted to leave. I can't say enough good things about Robert H and the whole gang at LaFontaine Chevrolet in Dexter. They go out of their way to make you feel like part of the family and not just another sale.THIS IS THE PLACE TO BUY!!!!
by ph23 on 04/12/2012updated 06/26/2025Last year I purchased a New '11 Chevy Equinox LT from Lafontaine Chevrolet in Dexter, MI. I am recommending our salesman TONY DUNCAN! You can tell him the Hathorne Family sent you. He'll definitely help you out no matter your credit! TONY… is caring, humble, honest, easy going, straight to the point, & gets you exactly what you need/want! He also took the time to give my restless Toddler son a drink & toy car! He listened to all of my concerns & answered all of my questions, without beating around any bushes! Matter of fact EVERY ONE at the Lafontaine Chevrolet were wonderful, smiling, and welcoming. It really is like family HERE, definitely WORTH the hour drive! The day I picked up the vehicle, Tony had it clean, full tank of gas, even took the time to set up my blue tooth, walk me through all the technology, & the features! If your looking to buy or lease a new car & DON'T want to deal with pushy, beat around the bush, white lie, salesman.... Tony Duncan is YOUR MAN! Thank You everyone at Lafontaine for making an easy, enjoyable experience out of buying a vehicle! I'll be seeing you soon!
Chevrolet Traverse
Chevrolet Equinox
Chevrolet Blazer
Ram 1500
About our dealership
Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Dexter. Please let us know if there is anything else we can do for you; we are more than happy to help!
by Niki Abney on 11/13/2024