LaFontaine Chevrolet
Dealership Sales Review
I am a 58 year old, male, GM Retiree. Luke Field and Robert Halfacre teamed up to provide the best Dealer / Car Purchase (lease) Experience that I have ever had! Over the years, I have been involved in many (at least 10) car purchases - some, not so good. I would leave feeling like I got "slicked out of my money." With Luke and Robert, I got nothing but straight talk and answers to every question that I had. Those guys made me feel like "I" was in control - not the salesperson. They were available and stayed in contact as the lease process evolved. They figured out how to get me everything I wanted: features on the car, an acceptable payment, mileage amount and excess ware and tear coverage. They also afforded me an agreeable amount for my trade-in (I know because I researched it on Kelley Blue Book and Craig's List prior to negotiating the amount). Then, they had the new car delivered to my home!! I have never heard of such a thing! What a country! What a dealership! I mean it! I have a renewed hope for GM and it's dealer network if they all can emulate Lafontaine and their practices! Can you tell that I am a happy customer? Hope so, because I am! I love my new Malibu! Thanks so much for making the customer the most important part of the purchase/lease experience! You got it right!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes