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LaFontaine Chevrolet


7120 Dexter Ann Arbor Rd, Dexter, MI 48130 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Best Dealer / Car Purchase Experience Ever!!
Written by malibuyou on 02/03/2016

I am a 58 year old, male, GM Retiree. Luke Field and Robert Halfacre teamed up to provide the best Dealer / Car Purchase (lease) Experience that I have ever had! Over the years, I have been involved in many (at least 10) car purchases - some, not so good. I would leave feeling like I got "slicked out of my money." With Luke and Robert, I got nothing but straight talk and answers to every question that I had. Those guys made me feel like "I" was in control - not the salesperson. They were available and stayed in contact as the lease process evolved. They figured out how to get me everything I wanted: features on the car, an acceptable payment, mileage amount and excess ware and tear coverage. They also afforded me an agreeable amount for my trade-in (I know because I researched it on Kelley Blue Book and Craig's List prior to negotiating the amount). Then, they had the new car delivered to my home!! I have never heard of such a thing! What a country! What a dealership! I mean it! I have a renewed hope for GM and it's dealer network if they all can emulate Lafontaine and their practices! Can you tell that I am a happy customer? Hope so, because I am! I love my new Malibu! Thanks so much for making the customer the most important part of the purchase/lease experience! You got it right!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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