LaFontaine Chevrolet
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Dealership Service Review
service Rating
What a shame
Written byon 12/31/2015
I was recently surfing the net and noticed a $9.95 oil change offer at this dealership. The coupon linked to LaFontaine Chevy's scheduling system and I made my appointment. Service Writer Scott looked offended when I presented the coupon I printed off the internet saying, "You're lucky, we took all these off the web." He proceeded to cross out the complementary services normally provided with an oil change (tire rotation, fluid checks) and told me to wait. An hour and a half later he said I was all set, but there was no invoice at the cashiers. Ten minutes later, he came out and indicated my car needed over $2500 in service (YEA, RIGHT)
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable