Lia Honda Northampton
Customer Reviews of Lia Honda Northampton
Review type:
Like coming home
Straightforward
by Richard P on 09/07/2023Sales Mgr assigned Jason Brooks to work with me. He showed me a vehicle I had in mind. After several back and forths within 24 hours we had a deal. Mr. Brooks was always courteous and prompt. Picked up the vehicle a couple of days later.… Happy with it.Thanks so much, Richard! We're absolutely delighted you enjoyed working with Jay to close the deal on your new ride. Congratulations, and best wishes for happiness in the road ahead, from all of us at Lia Honda!
Fantastic Service
by Carolyn on 08/25/2023Zaran Zafar was a great sales person. We really appreciated the extra care he gave as and the help understanding the features of the car.Carolyn, thank you for your lovely feedback on Zahran! We're thrilled his support and insight made this transaction an exceptional experience. Congratulations! We wish you all the best in your journeys to come, from everyone at Lia Honda!
Good job!
by DM on 08/24/2023Joe Duluc is an excellent mechanic. He was very informed and took care of the car very well. Thank you!Thanks so much, DM! We sincerely appreciate your business and your positive review of Joe. We're glad Joe took excellent care of you and of your vehicle. We look forward to making your next appointment just as superb!
Great Experience
by M Pereira on 08/18/2023I was in the market for a Honda HRV and ventured to several dealerships in the area. I decided on Lea Northampton because of Kahran Zafa. He made the whole process less overwhelming, was knowledgeable, listened, and worked with my car… needs. I highly recommend Kahran aka, “Z” for any of your car needs.M, thank you for your lovely feedback on Z! We're thrilled his support and prompt communication made this transaction a breeze. Congratulations on your new HR-V! We wish you all the best in your journeys to come, from everyone at Lia Honda!
Convenient and Quick
by JB on 08/11/2023I bought my CR-V from this dealership several years ago and have had all my warrantied services done here. For the past few years I have also had my safety inspections done here because I didn’t need to schedule an appointment and there… was much less wait time compared to some of the popular inspection stations in my town.Thank you for sharing some positive feedback with us, JB! Your loyalty is an honor. We are so happy our team continues to take such good care of you and of your CR-V at each visit. We look forward to continuing this trend at your next appointment!
Great service technician
by Joe on 08/02/2023Desiree, went above and beyond to help with my CRV at Lia Honda while Bedard Honda wanted to charge me for injector replacements that Honda covered under a warranty the company extended. Desiree looked into the issue, the other dealer did… not.Joe, thanks for taking a moment to give all the credit to Desiree for taking excellent care of you and of your CR-V. She's an exemplary advocate for our clients, and we're pleased this was your experience, as well. Please come see us again some day!
Prompt service with updates during repairs.
by Chris on 08/01/2023Joseph Dubuc a service representative at Lia Honda has consistently worked to resolve maintenance issues regarding a recent transmission issue and promptly sourced a backup camera cable. Joseph and the maintenance department as a whole… demonstrates confidence and works to provide a good turn around time on repairs.Thank you so much, Chris! We're happy to hear how satisfied you've been with Joseph's service and diligence in getting your vehicle's needs taken care of. We wish you safe and pleasant travels until we may assist you again!
AmaZEEing
by Rebecca J Decker on 08/01/2023Lia Honda was great to deal with. They met and exceeded my expectations. My sales reps name is Zahran Zafar aka”Z”. He took time to show me a vehicle I was interested in and worked with me to make my ownership of a new 2024 CRV as easy and… streamlined as possible. He kept me informed and up to date throughout the entire process.Rebecca, thanks for telling us everything you liked about this experience! We're thrilled Zahran provided you with an accommodating and smooth transaction. Congrats on the new CR-V! Best wishes for awesome travels in your future, from the whole team at Lia Honda!
😊
by Jevl on 07/25/2023Thank you Jill Kuduric ! Got the car back in timely manner and I'm quite happy.Thanks for your kind review, Jevl! Nothing means more to us than your complete satisfaction, so we're happy Jill provided you with a convenient service visit. Please come see us again some day!
Very professional
by JB on 07/20/2023Well organized and easy to do business withJB, thank you for letting us know how satisfied you were with your dealership visit! We're delighted our team's assistance was supportive and accommodating. Best wishes for safe and pleasant travels, from everyone at Lia Honda!
Jill Fuduric was really a pleasure working with
by Cindy on 07/10/2023I went to Lia Honda to have my car fixed for a recall. Jill Fuduric went above and beyond to check us in. Jill was very friendly and explained things to me clearly. The other workers were very quiet, not even a hello or good morning. When… my car was fixed, Jill brought paperwork to me regarding “everything that needed to be fixed”. This was aside from the free recall work. Lia Honda should be ashamed for what they want to charge not only for all the things they wanted to do, but labor costs. I told Jill no thank you, just fix the rear end recall.Lia Honda
by Roger on 07/06/2023Jill Fuduric was polite and very helpful to me for my service appointment.Thanks so much, Roger! We're sincerely appreciate your business and thoughtful feedback. We're pleased Jill made sure you were completely satisfied with your vehicle's services. Enjoy your travels this summer!
Wonderful Salesperson
by Stacey on 07/02/2023Alexander Champagne was a great sale person. He answered all of the questions I had, stayed on top of all the steps to the purchase and kept me constantly informed. Great service all around.Stacey, thanks for taking a moment to give credit to Alexander for his excellent service during your purchase transaction! We're so glad to hear it. Congratulations! We wish you many safe and pleasant journeys this summer, from all of us at Lia Honda!
Made my car new again!!
by Mr lopeZ on 06/27/2023Thanks again my car drives like new again. Thanks joe dubuc for all your help and expertise again And again appreciate itMr. Lopez, thanks for taking a moment to express you sincere gratitude for the exceptional service Joe provided for you in repairing your vehicle. We're so happy it's running smoothly now. We wish you many pleasant travels this summer, until we meet again!
Ominous Grey
by Rudy on 06/17/2023The process went very smoothly with no complications. All of the staff were very friendly and patient. This is my second vehicle from Lia…..Hi, Rudy! Thank you for letting us know how pleased you were with your dealership experience. We're delighted our team provided you with a seamless transaction. Congrats on the new ride! We wish you lots of happiness in your travels to come, from all of us at Lia Honda!
Great Service
by DK on 06/16/2023Always professional and friendly. I find the prices to be fair. Joe Dubuc handled the intake and kept me appraised of what was happening. He was clearly in the position to make contact with the customer and he did just that. Though I didn't… need it, they provide free transportation while you wait.DK, thanks for sharing your thoughts on Joe and our service department! Your complete satisfaction is our top priority and we're happy Joe proved that to you on this visit. Thanks for always choosing Lia Honda for your service needs!
Super Helpful
by Jacob Reimers on 06/15/2023Joe Dubuc was a huge help to me. I was in the process of getting my new car registered. He was very helpful with what I needed to get done. He also ensured that my state inspection was done in a timely manner. Super helpful and I'd… recommend him to anyone!Thanks a lot, Jacob! We truly appreciate your kind feedback, and we're happy Joe handled your car's needs in such a timely manner. We wish you pleasant travels until we see you again!
Regal likes you
by Regal on 06/15/2023lia in Northamtpn is my go to spot..my car is 8 yrs old, bought brand new and now has 1700 miles on it.\Lia and Diseree have kept my car in tip top shape.. I can drive confidently that I am safe and will have no trouble on the road, I… wouldn't trust my car's maintenance to anyone else.Regal, thank you for honoring us with your positive feedback! Your safety and satisfaction are our top priorities, so we're glad Desiree continues to make your vehicle's service visits so thorough and informative. Looking forward to ensuring the same circumstances at your next appointment!
Patient
by Jeanne on 05/21/2023Our sales person was very knowledgeable and patient as we went through the process.We're so happy to hear that, Jeanne! Thank you for sharing positive feedback on your purchase experience with us. Congratulations on your new vehicle! Best wishes for joy and satisfaction in all your travels to come, from all of us at Lia Honda!
Grateful for Peter Scagliarini’s help
by DJC on 05/18/2023Peter Scagliarini was very helpful, direct, and no pressure during our purchase. He answered all of our questions and was a pleasure to work with. Our daughter is very happy with her new vehicle.Thanks so much, DJC! We're delighted you enjoyed a pleasant transaction with Peter. Congratulations to your daughter on her new ride! We hope she absolutely loves it, and we wish your family many safe and happy travels, from the whole team at Lia Honda!
Great experience
by Bill in the Honda on 05/13/2023I had an emergency situation come up where I needed to replace my vehicle immediately. I had my eye on a civic and went to go check it out. The salesman Jay Brooks was incredible! He made every step of the process easy and I am now driving… a beautiful car! If you're looking for your next ride, definitely go talk to Jay. Wonderful staff over at lia. Will recommend!Hey, Bill! Thank you for sharing an awesome review of Jay. Jay is the consummate professional, and we're so pleased he came through for you in this urgent situation. Congrats on the new Civic! We wish you all the best in your journeys to come, from all of us at Lia Honda!
Thanks for the positive feedback on working with Michael. We're delighted he effortlessly accommodated your interest in a newer Pilot. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda.
by Lia Honda Northampton on 01/22/2025