Skip to main content

Lia Honda Northampton


293 King St, Northampton, MA 01060 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (23) No (1)
Service Rating
Recommend:
Yes (35) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Great service technician
Written by Joe on 08/02/2023

Desiree, went above and beyond to help with my CRV at Lia Honda while Bedard Honda wanted to charge me for injector replacements that Honda covered under a warranty the company extended. Desiree looked into the issue, the other dealer did not.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Lia Honda Northampton on 08/03/2023
Dealer Response
Joe, thanks for taking a moment to give all the credit to Desiree for taking excellent care of you and of your CR-V. She's an exemplary advocate for our clients, and we're pleased this was your experience, as well. Please come see us again some day!
Report