Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Customer Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Review type:
JEEP SERVICE *****
by Corinne on 02/11/2025Excellent service, very polite, very understanding , completed work in a timely manner!Painless!!
by Tony D on 09/28/2024updated 10/07/2024They were on time extremely nice and fast.Thank you for sharing your experience, Tony! We hope to see you again next time here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!
Rusty old Challenger
by Craig Colonero on 09/20/2024Chelsea is always very helpful and communicates well keeping me updatedThank you for your review, Craig! We're happy that Chelsea earned your 5-stars! We look forward to seeing you next time at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!
Great service
by Chelsea on 09/10/2024Easy to work withHi Chelsea! We appreciate your shoutout to our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We'll see you next time!
Adam
by Christine on 03/20/2024I have had numerous service work through the years. Adam is fantastic. Answers questions and more importantly, keeps in touch with the customer. There are others that lack in that department (ten fold) so I have now learned to get to… him, when checking in, at all costs. And I don’t need to be micromanaged by a service rep. but a few have left me stranded wondering WTH was going on, but not Adam!Hi Christine! It's great to know that Adam has been consistently providing you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your feedback and will make sure to pass on your kind words! Safe travels!
Speedy Inspection
by Iris Morales on 03/15/2024I called to schedule an appointment to get my Jeep inspected and I was seen right away. The staff are very courteous and polite! Customer service at its best.Iris, we're glad our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury was able to assist you promptly and courteously. Thank you for choosing us! We'll see you next time. Safe travels in your Jeep!
Great Service
by Warren Specht on 08/28/2023Chelsea was very helpful and knowledgeable of what my truck needed. I hope to deal with Chelsea on my future visits. Thank you Chelsea!Warren, we're glad to know Chelsea was able to assist you with your truck needs at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We'll be sure she's available for your future visits!
Taking Care of Business
by kURK on 08/15/2023They don’t try to sell you anything. They give you the facts and you decide how it meets your needs. They are professional and know their stuff.We appreciate your positive feedback and shoutout to our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We hope to serve you again in the future. Have a great ride!
Best Ever
by Lynn Bernier on 12/11/2022Took care of the problem in a timely manner. Thank you!It was our privilege to serve you, Lynn! Thanks for the kind review, from all of us here at Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury!
Excellent Service
by Chip on 06/02/2022They service what is required for your vehicle. They never add anything extra without your permission. They always let you know what it needs and answer all of your questions.Hi Chip, thank you for taking the time to share your excellent review! We're so happy that our team has provided you with excellent service! See you next time at Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury!
owner
by Mike on 03/25/2021They advised me issues I did not know about. Treated well and kept up to date on what was going on thru warranty procedure.Fast efficient service with no questions
by Wayne Bloomquist on 03/05/2021A recall for my 2016 Jeep Cherokee came in the mail. I called Herb Chambers for an appointment which was only two days apart. I brought the vehicle in and was out within an hour and no cost.Exceptional Service
by Dawn on 02/20/2021updated 02/26/2021My service advisor, Brent, went above and beyond when my car needed repair. The car was under an extended warranty through another dealer. Brent worked seamlessly with the warranty and other dealer to make sure my vehicle was fixed… correctly. He and I touched base regularly about the status of the repair and he was always upfront about the timeframe. I would recommend this knowledgeable dealership and staff!Service And Sales
by RAM Lover on 02/10/2021I have been a Mopar Fan for a very long time and sought out the very best service and sales I could for my truck. Herb Chambers Of Millbury, MA offered all that coverage for me. Recently my RAM went in for some service and the Tech Named… Jonathan Bernier walked me through my issues and professionally informed me with my options. Unfortunately, my truck was going to be very expensive to repair so I chose another option which was to trade it in and buy a newer RAM. Jonathan put me in touch with a very good salesman, Steven Blackmer. He too was very informative and professional and we found a newer RAM for me. Picking it up today ! I couldn't be more impressed by this dealership !Great fast service
by Nancy Villavicencio on 01/23/2021updated 01/29/2021Went in for oil change and get new key cutTechnician was more informative than the owners manual or FCA.
by Tom Drakos on 01/21/2021Having a 2020 Challenger GT, with AWD, I found no detailed explanation as to the operation of the system. The vehicle has AWD locked in at all times for approximately 500 miles. A call to FCA was futile, with no technicians to speak with.… The dealers technician, diligently, dug deeply into the manufactures documentation for an explanation. It was determined that the Borg Warner transfer case was operating as designed.SERVICE ADVISOR
by Mark Dichter on 01/15/2021Vehicle was taken and returned as promised. Mark kept me informed. When I picked up my vehicle all services were complete and the vehicle was cleaned. Mark had my jeep running with heat and seat heat on (nice touch).Great service
by Bill on 01/09/2021updated 01/15/2021Team was great, quick service and overall great customer service Highly recommendHappy with HC jeep!
by 17 Jeep on 01/10/2021Service was fast and professional. Brett was so helpful... Will return again for service. Oil changes too!Great!
by Emily on 01/07/2021Great experience! Went here years ago which is why I decided to revisit. Everyone from Customer Support to schedule the appt. to the Service Agent during my visit was great.Recall and draft damper.replacement
by Tony DeDeudis on 12/25/2020Came In for check engine light & recall notification. They had all the parts need even the air damper replacement. It was all done in 1 hour could ask for better service.
Hi Corinne! Thank you for your kind words! We're glad to hear you had a great experience. Providing excellent service promptly is our priority. We appreciate your feedback and look forward to serving you again at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!
by Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury on 02/12/2025