Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
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Dealership Service Review
service Rating
Technician was more informative than the owners manual or FCA.
Written by 01/21/2021
onHaving a 2020 Challenger GT, with AWD, I found no detailed explanation as to the operation of the system. The vehicle has AWD locked in at all times for approximately 500 miles. A call to FCA was futile, with no technicians to speak with. The dealers technician, diligently, dug deeply into the manufactures documentation for an explanation. It was determined that the Borg Warner transfer case was operating as designed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable