Commonwealth Kia
Dealership Sales Review
Couldn't ask for a better group of people from which to buy a car. We went just looking at the Kia Sorento, but were not quite ready to buy. We explained what we were looking for and the monthly payment range we needed to be in. Mike took the time to walk us around and look at several models. We knew exactly the features we wanted included in the vehicle. However, we only found one that had everything and in a color that we really liked. After the test drive, Keith worked with us on getting our payments in the range that we needed. However, since we were not ready, we thought that we would lose it and have to wait until a new one came in. Shawn very kindly agreed to put a hold on it for a week until we could get the funds together. A week turned into two and there was still no problem. When we were finally ready, Keith diligently handled all of the paperwork and Hiram was very helpful in putting the financing together. Before we picked up the Sorento, we saw the protection kit for the front of the car, Keith gave us all the info and set up the installation for the next day so that it would not delay us picking it up. When it was time to pick up the Sorento, Keith went above and beyond to make sure that it was spotless. He even cleaned the windows himself because there were a few spots on them. When we picked up the Sorento, Keith went over all the features of the car in detail.I have never had such a detailed delivery. Once we had the vehicle home and had a question, Keith was always avaiable to give us the answers that we needed. A couple of days after picking up the Sorento, we decided that we wanted a remote starter installed. Once again Keith went out of his way to make arrangements to get it installed the next day. All of the people at the dealership were very professional, friendly and helpful throughout the entire transaction. They treat you like a friend and not just a customer. We will definitely recommend Commonwealth Motors to anyone looking for a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes