Herb Chambers Chevrolet of Danvers
Customer Reviews of Herb Chambers Chevrolet of Danvers
Review type:
Above and beyond
by Em on 04/02/2025From start to finish, this was the most pleasant car buying experience! The GM Bobby Haddad truly went above and beyond to meet our needs and keeping us informed! Could not be happier!Internet Find: Toyota Avalon
by Tim on 03/16/2025I was looking for a nice preowned Toyota Avalon (they are now out of production) and found one online at Herb Chambers Chevrolet. They were great people to work with especially Kevin and Alex! One of the best experiences that I’ve ever had… at a dealership! And I’ve had a few!Tim, we're delighted to hear that Kevin and Alex made your experience at Herb Chambers Chevrolet of Danvers one of the best! Enjoy your Toyota Avalon, and thank you for choosing us!
truck purchase
by ziad nabbout on 10/20/2024Miguel was great had my truck registered and delivered in 24 hours, from Miguel to Alex and last to Bobby, great team to work with.We're delighted to hear that Miguel, Alex, and Bobby provided such efficient service at Herb Chambers Chevrolet of Danvers! Thank you for sharing your experience with us. Enjoy your new truck!
Devon the Car
by Devon the Car on 06/28/2024Our sales person was very attentive and listened to what we were interested in without being pushy. It was a pleasure meeting and working with him on purchasing our new ride.We're delighted to hear that your experience with our sales team at Herb Chambers Chevrolet of Danvers was enjoyable and pressure-free. Enjoy your new ride!
Chocolate Man
by Stu on 05/29/2024Great experience with saleswoman Darlene Butt. Clearly knew her vehicles and everything that goes with her job. No pressure, just patience with my trying to make a decision.Stu, we're delighted to hear that Darlene provided a knowledgeable and hassle-free experience at Herb Chambers Chevrolet of Danvers. Thanks for sharing your positive feedback! We'll see you next time. Safe travels!
Herb Chambers Chevrolet
by Lombarski on 12/07/2023I have bought 7 vehicles from Herb Chambers. I am always able to negotiate the (reasonable) price I want. Sales team and service dept. are great.Lombarski, we're delighted to know you've had such positive experiences with our sales and service teams at Herb Chambers Chevrolet of Danvers. Thanks for your loyalty over the years!
Easy to deal with. No pressure
by Jason Clancy on 09/07/2023Miguel was my salesman he was very professional and personable and great guy to deal with. Matt in finance was also a great guy. Definitely returning to them in the futureHey Jason, we're delighted to know that Miguel and Matt provided you with a positive experience at Herb Chambers Chevrolet of Danvers. We appreciate your feedback and look forward to assisting you again in the future! Have a great ride!
Great Sales Rep!
by Sjraprph on 11/26/2022I worked with Henson, a great sales rep and very very knowledgeable about the product. He was very thorough and timely. My trade in was assessed I was given a price and we had a deal in about an hour from entering the dealership to signing… the deal.Thank you for sharing your experience! We're so glad you enjoyed working with Henson & the team here at Herb Chambers Chevrolet of Danvers and we hope we have the opportunity to serve you again in the future. Take care!
Great experience
by Buck on 01/29/2022I had a great experience at Herb Chambers Danvers. Walked in and spoke with a sales rep, looked at and drove a few Tahoe’s. The sales rep recommended a few to me. They gave me a great trade in price and I picked up the Tahoe in 2 days. I… have nothing but good things to say about everyone I dealt with. I highly recommend giving them your business.Thank you for the wonderful feedback and congratulations on your new Tahoe! We appreciate you giving us the opportunity to earn your business and hope to see you again next time here at Herb Chambers Chevrolet of Danvers!
By far the best!
by Duane on 03/25/2021My third vehicle from Herb chambers, they take care of everything! Professional, Friendly and on top of the whole car buying experience! I Would recommend this dealer...New Truck Purchase
by Dad of five on 09/18/2020From the minute I walked in I was taken care of very professionally. The sales manager and salesman were very nice and knowledgeableExcellent experience
by JOLIV34 on 10/11/2018My experience at Herb Chambers Chevy in Danvers was amazing the sales person Doug was knowledgeable and very friendly. When I picked up the truck I bought was very clean5 Star Customer Service!
by Rocketsmom1006 on 03/30/2018I recently purchased a used Tahoe from Herb Chambers in Danvers and I could not be happier with the entire sales process. Dealerships are there to make money and sometimes that is all they do but Herb Chambers in Danvers is so much more… than that because they provide a positive customer experience as well! Dan, my sales guy went above and beyond to provide incredible customer service! From the minute I walked in, they made me feel welcome. It is a very inviting atmosphere and they really make you feel like you matter. Corey and Zashary were also incredibly helpful, funny and kind. There were a couple small items that needed to be addressed with the vehicle after the sale and Dan made sure each item was fully addressed and kept in touch throughout the process. If I could give this place and Dan a 10 star rating, I would! Thank you for a pleasant/non-stressful car buying experience.Complete Satisfaction
by bwhitt1969 on 02/17/2018Back in 2016 I purchased a Camaro from Zashary Santiago. I absolutely hate dealing with sales people and was dreading the whole process. Zashary couldn't have made the process more enjoyable or satisfying for myself and said to me " If you… ever need another new car, come see me", and gave me his cell number. Fast forward to last week. I texted Zashary to inquire about a new Camaro, not really expecting him to remember me or still work there. Not only did he remember me, he told me he was promoted. I figured he would pawn me off to another sales person but he took time out to help me. Zashary went way above and beyond in getting me into my dream car, a 2017 Camaro SS. Every step, Zashary explained everything to me and his calm, confident demeanor made this process so smooth and worry free. Zashary not only got me a great loan rate, he also got me a great trade in value. I am greatly impressed not only with his honesty and integrity but also his care and dedication to his job. While waiting for me to pick up my new ride, Zashary noticed two fine scratches on the hood. Most sales people would've ignored them. Zashary had the service department buff and wax the entire car again and made sure the scratches were gone. This kind of dedication and caring about the customer is rare. He also sat with me before I left to go over everything in the car, making sure I was completely comfortable with the operation of the radio, on star and settings. He even texted me the next day to make sure all was well with the car. I could not be happier with this whole process and Zashary is the sole reason I will do future business with Herb Chambers. He is an invaluable asset to the company and represents it flawlessly. Herb Chambers is extremely lucky to have an employee like Zashary.Thank you! It is always rewarding to receive great feedback like this. Thank you for your business and we look forward to welcoming you back in the future. Best, Jim Klimas, General Manager
do not lease
by davidfeener on 09/02/2017FYI Do not lease a car from herb chambers chevrolet in Danvers Mass. They are [non-permissible content removed]. Leased a car for 3 and 1/2 years from them bought a insurance policy was told it would cover any small scratches and dings that… my insurance would not cover.Turned in the car with 12 thousand less miles than i paid for and got a bill for $400 from the lease company. The lease company said that herb chambers did not have the insurance on my car. [non-permissible content removed]Dealer has no interest in loyal Herb Chambers customer...
by tpenziner on 04/03/2017I recently attempt to buy the 16' ZR1 online and made them an offer through their online service along with details on my trade, I was sent a generic emails from Deena D'Andrea with no response to my offer to get a deal in motion. After a… few follow up on my end I finally got a response back that my trade wasn't worth their time and thank you for considering Herb Chambers during your vehicle search. That was it... Not even a phone call, or attempt to close a deal on a $100k car. Once again, this dealership does not care in the least or want my business, so with that said I give up on ever dealing with them in the future. Evident this young internet manager could care less on a Sunday not knowing I've spent hundreds of thousands of dollars with Herb Chambers over the years. Evident they DO NOT know how to run an online business, not everyone goes into the dealership to play games to buy a car these days. Dealers like this should visit high-end dealers to learn from them and how to communicate. Respectfully yours, someone who buys a lot of cars, but not from you today.Chevy 1500 Silverado Z71
by dmartin219 on 04/03/2016Great experience in buying my new truck. From sales to finanace it was a true pleasure.Thank you so much for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager
excellent service
by rhowardj01 on 03/08/2016i consider john doucett and the whole sales and service team as family now. John doucett and the team went above and beyone to help me and my family. they treated me like i was family. Cory my sales guy help me purchased my 2nd truck from… them and also i had purchased my wife's car aswell.Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased John and Corey were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jim Klimas, General Manager
Great, pressure free experience, first time buying an EV
by EVbuyer on 01/10/2016updated 01/25/2016John, Corey and Michael did a great job getting me the information and support I needed so that I could get the car I wanted. My first time buying from Herb Chambers and my first time buying an EV vehicle - the 2016 Volt - so I definitely… had more questions than I usually do. No pressure and we love the car, thanks guys!Thank you so much for taking the time to write this review. The entire Herb Chambers Chevy team strives to make every guest feel at home in our dealership. John, Corey and Michael are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager
Thank you so much for taking the time to write this review. The entire Herb Chambers Chevy team strives to make every guest feel at home in our dealership. John, Corey and Michael are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager
Professional, no-gimmic dealership
by sonicdana on 01/11/2016Cody, Corey, and John did an excellent job of valuing my trade competitively and getting me into a new car with no hoops to jump through. Very professional. They will be the first dealer I go to when I need another vehicle.Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
chevy trax
by fcorrao on 12/04/2015updated 12/16/2015Car buying is always a stressfull endeavor. You are prepared for a fight. At any of the Herb Chambers dealerships I have been to this is not the case. All the employees are welcoming, professional and make the experience pleasant. This… my 3rd vehicle from Herb Chambers and not my last.Thank you so much for taking the time to write this review. The entire Herb Chambers Chevy team strives to make every guest feel at home in our dealership. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager
We're delighted to hear that Bobby and the team at Herb Chambers Chevrolet of Danvers made your car-buying experience so pleasant! Thank you for sharing this wonderful feedback, and enjoy your new vehicle!
by Herb Chambers Chevrolet of Danvers on 04/02/2025