Herb Chambers Chevrolet of Danvers
Customer Reviews of Herb Chambers Chevrolet of Danvers
Review type:
Above and beyond
Service at Herb Chambers Chevrolet
by Mike TZR2 on 05/09/2025Michael and the service staff are excellent. Fair and honest in their approach. Excellent follow up and follow through.Mike, we're delighted to hear that Michael and our service team at Herb Chambers Chevrolet of Danvers provided you with excellent care. Thank you for the positive feedback!
Above and beyond
by Em on 04/02/2025From start to finish, this was the most pleasant car buying experience! The GM Bobby Haddad truly went above and beyond to meet our needs and keeping us informed! Could not be happier!We're delighted to hear that Bobby and the team at Herb Chambers Chevrolet of Danvers made your car-buying experience so pleasant! Thank you for sharing this wonderful feedback, and enjoy your new vehicle!
Internet Find: Toyota Avalon
by Tim on 03/16/2025I was looking for a nice preowned Toyota Avalon (they are now out of production) and found one online at Herb Chambers Chevrolet. They were great people to work with especially Kevin and Alex! One of the best experiences that I’ve ever had… at a dealership! And I’ve had a few!Tim, we're delighted to hear that Kevin and Alex made your experience at Herb Chambers Chevrolet of Danvers one of the best! Enjoy your Toyota Avalon, and thank you for choosing us!
Oil change and tire rotation
by Joseph Walker on 01/31/2025updated 02/06/2025Very friendly service Very clean and comfortable placeThank you for the positive feedback, Joseph! Our Herb Chambers Chevrolet of Danvers team looks forward to serving you again in the future!
truck purchase
by ziad nabbout on 10/20/2024Miguel was great had my truck registered and delivered in 24 hours, from Miguel to Alex and last to Bobby, great team to work with.We're delighted to hear that Miguel, Alex, and Bobby provided such efficient service at Herb Chambers Chevrolet of Danvers! Thank you for sharing your experience with us. Enjoy your new truck!
The 2019 LTZ
by Milton on 10/17/2024The service department was very quick to attend to my issues with my vehicle They made sure I was aware of the problem and how it was going to be resolvedMilton, we're glad to hear our service team at Herb Chambers Chevrolet of Danvers took care of your vehicle promptly and kept you informed throughout the process. Thanks for sharing your experience!
$250.00 to replace one headlight bulb.
by Unhappy customer on 09/10/2024They try to tag you up for $229 ....diagnostic fee... just needed headlight bulb replaced and they would waive 229. But when done got bill for $251.00 the part costs 22$. $201 labor and a clean environment charge? Steer clear of this… dealership. $251.00 to change light bulb. Think about that for a second. Serious issues must cost at least $1500.00Thank you for the review. Your feedback is appreciated and I encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com
Highly reccommended. Excellent service
by Jon on 07/25/2024Friendly staff, I didn't have to wait long, all of my vehicle issues were addressed.Jon, Thank you for the kind words and continued support! We look forward to being there for all your automotive needs! - Herb Chambers Chevrolet of Danvers
Devon the Car
by Devon the Car on 06/28/2024Our sales person was very attentive and listened to what we were interested in without being pushy. It was a pleasure meeting and working with him on purchasing our new ride.We're delighted to hear that your experience with our sales team at Herb Chambers Chevrolet of Danvers was enjoyable and pressure-free. Enjoy your new ride!
Chocolate Man
by Stu on 05/29/2024Great experience with saleswoman Darlene Butt. Clearly knew her vehicles and everything that goes with her job. No pressure, just patience with my trying to make a decision.Stu, we're delighted to hear that Darlene provided a knowledgeable and hassle-free experience at Herb Chambers Chevrolet of Danvers. Thanks for sharing your positive feedback! We'll see you next time. Safe travels!
Top quality
by Alan Segal on 05/06/2024Service in a very timely manner, clean work, expertly performed, and reasonable pricesHi Alan! Thank you so much for your kind words! We're thrilled to hear that you're pleased with our service at Herb Chambers Chevrolet of Danvers. Providing timely and expert work while maintaining cleanliness is always our top priority. We're committed to offering fair and reasonable prices to ensure our customers receive the best value.
Awesome service and quality work performed.
by bigman2024 on 04/11/2024Patrick Wentzell Service Manager at Herb Chambers in Danvers Massachusetts is simply the best serve manager that I have ever had the pleasure of dealing with in 44 years of leasing or purchasing new vehicles at any dealerships in the USA.We're delighted to know that Patrick's service made such a positive impression on you at Herb Chambers Chevrolet of Danvers. We appreciate your kind words and look forward to serving you for many more years!
SUPER Service Dept.
by Jim Rubin on 04/06/2024I came into the service depth in the middle of a snow / sleet storm with windshield wipers not working. ( My fault as I turned them on without cleaning my windshield off first). The service consultant could not have been nicer and more… helpful. He got me on my way in nothing flat. Thank you Herb Chambers for hiring such great people and providing super service.Hi Jim! We're glad to know that our service team at Herb Chambers Chevrolet of Danvers was able to assist you quickly during the storm. We appreciate your kind words and are here for any future needs!
Great Service
by Jim Rubin on 04/06/2024I could not be happier with their service. Fix my wipers (that were not working in the middle of a storm). The service consultant was GREAT!Hi Jim! We're glad to know that our team at Herb Chambers Chevrolet of Danvers was able to help you out in a pinch! Thanks for trusting us with your vehicle's needs.
GM 8l90 transmission
by Brian on 01/09/2024I cannot say enough good things about the work of Scott Lyon of Herb Chambers Chevrolet Danvers Service Department. The 8 speed transmission of my well maintained truck had failed at 110,000 miles. Communication was superb. Diagnosis was… prompt, professional and definitive. Once the component became available after some supply chain issues, replacement was done in less than one day, with the additional benefit of a very nice new loaner truck. This major repair was affordable thanks to the extended service plan offered by Herb Chambers years ago, when I had first come in for service. The new transmission comes with a very good warranty. My overall experience working with Scott clearly exceeds expectations. I could not be happier.Brian, we're delighted to know that Scott and our team at Herb Chambers Chevrolet of Danvers provided you with a positive service experience. We appreciate your patience during the supply chain issues and are glad everything worked out well in the end! Thank you for choosing us! Safe travels!
Herb Chambers Chevrolet
by Lombarski on 12/07/2023I have bought 7 vehicles from Herb Chambers. I am always able to negotiate the (reasonable) price I want. Sales team and service dept. are great.Lombarski, we're delighted to know you've had such positive experiences with our sales and service teams at Herb Chambers Chevrolet of Danvers. Thanks for your loyalty over the years!
Mike is the best!
by Ann Miraglia on 09/10/2023Mike A is the best service advisor in the business. I have been a Herb Chambers Chevy customer for over 10+ years and he is the reason. I never ever have to worry about my car not getting the best service, as he takes care of things as if… it was his own. His knowledge and expertise is top notch, I won’t go anywhere else. Thank you Mike!Hi Ann, We're delighted to know that Mike has consistently provided top-notch service over the years at Herb Chambers Chevrolet of Danvers. We appreciate your loyalty and trust in us! Thank you for your business!
Easy to deal with. No pressure
by Jason Clancy on 09/07/2023Miguel was my salesman he was very professional and personable and great guy to deal with. Matt in finance was also a great guy. Definitely returning to them in the futureHey Jason, we're delighted to know that Miguel and Matt provided you with a positive experience at Herb Chambers Chevrolet of Danvers. We appreciate your feedback and look forward to assisting you again in the future! Have a great ride!
Maintenance with care and communication
by Rafael B on 07/06/2023Maintenance tech was informative and careful about my Colorado zr2 Truck and procedures. I like that.Rafael, thank you for sharing your positive experience with us at Herb Chambers Chevrolet of Danvers! We're glad to hear that our maintenance tech provided informative and careful service for your Chevy Colorado ZR2 truck. Drive safely, and we hope to see you again in the future!
Best Service
by Sigmond on 02/05/2023This dealership prides itself on one on one customer service. They are prompt, attentive, and skilled.Sigmond, Thank you for this wonderful five-star review for the Herb Chambers Chevrolet of Danvers service team! We look forward to assisting you again next time!
Great Sales Rep!
by Sjraprph on 11/26/2022I worked with Henson, a great sales rep and very very knowledgeable about the product. He was very thorough and timely. My trade in was assessed I was given a price and we had a deal in about an hour from entering the dealership to signing… the deal.Thank you for sharing your experience! We're so glad you enjoyed working with Henson & the team here at Herb Chambers Chevrolet of Danvers and we hope we have the opportunity to serve you again in the future. Take care!
Chevrolet Silverado 1500
Chevrolet Equinox
We're delighted to hear that Bobby and the team at Herb Chambers Chevrolet of Danvers made your car-buying experience so pleasant! Thank you for sharing this wonderful feedback, and enjoy your new vehicle!
by Herb Chambers Chevrolet of Danvers on 04/02/2025