Skip to main content

Herb Chambers Chevrolet of Danvers


90 Andover St, Danvers, MA 01923 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (11) No (1)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
$250.00 to replace one headlight bulb.
Written by Unhappy customer on 09/10/2024

They try to tag you up for $229 ....diagnostic fee... just needed headlight bulb replaced and they would waive 229. But when done got bill for $251.00 the part costs 22$. $201 labor and a clean environment charge? Steer clear of this dealership. $251.00 to change light bulb. Think about that for a second. Serious issues must cost at least $1500.00

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Herb Chambers Chevrolet of Danvers on 09/11/2024
Dealer Response
Thank you for the review. Your feedback is appreciated and I encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Bobby Haddad - General Manager - rhaddad@herbchambers.com
Report