Herb Chambers Toyota of Auburn
Customer Reviews of Herb Chambers Toyota of Auburn
Review type:
Great communication and service!
by KA on 04/09/2025Great communication and service throughout the process. Alyssa was not only prompt but honest and respectful. She made the process very simple from start to finish!Service
by Joe M on 04/09/2025FriendlyThank you for visiting Herb Chambers Toyota of Auburn, Joe! We hope to see you again next time!
Wasted of time
by Rob bon on 03/28/2025Traveled 1/2 hr to have two recalls on vehicle. Dealership scheduled appt for known recall. After 3 hours of waiting I was advised one of the recalls was completed, the second one was unable to be complete the job due to no parts. They… scheduled appt. Returned a second time and was told they could not complete recall as required.Rob, I'm sorry to hear about the inconvenience you faced with your recall appointments. We strive for efficient service and it's disappointing that we fell short here. Please reach out so we can address this issue directly and find a resolution for you. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com
Great customer service
by BMS on 03/25/2025It was a great relaxing experience. Staff was helpful and friendly.Hi BMS! We appreciate your shoutout to our team at Herb Chambers Toyota of Auburn! We'll see you next time!
Great service
by Al Peshler on 03/21/2025My experience withJuljan was terrific. He was very professional, knowledgeable and very friendly and positive. I love going to Aurburn for my service, and Juljan is one of the main reasons.Hi Al! We're delighted to hear that Juljan made your experience at Herb Chambers Toyota of Auburn so positive! Thank you for sharing this feedback and for choosing us for your service needs.
Service @herb chamber Toyota of Auburn
by vtmerk on 02/13/2025Very honest ppl to do businessThis is great to hear! Thank you for choosing Herb Chambers Toyota of Auburn!
Fast and efficient. Comfortable waiting area.
by Husband on 02/09/2025Excellent customer service!Hi! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Toyota of Auburn! We'll see you next time!
Great service by Juljan
by Maria Kattner on 01/24/2025updated 01/31/2025Always brought my car here for maintenance because of good customer service I always experience with Juljan. He is thorough and transparent with transactions and customer service oriented.Maria, thank you for your kind words about Juljan and the team at Herb Chambers Toyota of Auburn! We're delighted to hear that you've consistently experienced great customer service with us.
Raving about my Rav4Prime service
by C Som on 01/29/2025I always enjoy my visits to Toyota of Auburn. The service is excellent, courteous, and efficient.Thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers Toyota of Auburn Team
Iris
by Iris on 12/30/2024Excellent customer service provided from Julian.Iris, we appreciate your shoutout to Julian at Herb Chambers Toyota of Auburn. Safe travels!
Fast and great.
by A K on 12/17/2024updated 12/24/2024The service was excellent. The service representative was fast clear and right to the point.Thank you for taking the time to share your awesome review! -Herb Chambers Toyota of Auburn
Tire Rotation
by Matt Cronin on 12/13/2024updated 12/20/2024ProfessionalThank you for the review, Matt! Our Herb Chambers Toyota of Auburn team looks forward to seeing you again in the future!
Oil change
by Patty S on 12/19/2024I had an appointment with Herb Chambers in Auburn for my oil change, as well as having my tires rotated and getting my inspection sticker. I was greeted immediately upon entering the garage by Jennifer, who was an outstanding employee in… getting my work order complete and answering any questions or concerns I had. I got settled in the clean waiting area until she called me into her office again when my service was complete. She explained everything that was done to my car and was very knowledgeable and pleasant to talk with.Patty, we're delighted to hear that Jennifer provided you with such a positive experience at Herb Chambers Toyota of Auburn. It's great to know she took excellent care of your service needs and made the process smooth for you. Thank you for sharing this feedback!
Service
by David Powers on 12/16/2024Julian has saved me thousands from my service and always gives me complete honesty for all my services. I cannot recommend him highly enough! Thank you!David, we're delighted to hear that Julian has been such a great help with your services at Herb Chambers Toyota of Auburn. Thank you for recommending him and sharing your positive experience!
Tire Trouble Turnaround
by Janet K on 12/07/2024updated 12/16/2024I appreciated seeing a photo and video of my tire problem. Honesty is important to me. The new tire was delivered as promised and installed that day without an appointment. Julian was very professional and kind throughout the entire… process. I felt so much safer driving out of the service center than when I drove in. Thanks to all that helped. 😊Janet, we're delighted to hear that Julian and the team at Herb Chambers Toyota of Auburn provided you with such a transparent and professional experience. Your safety is our priority, and it's great to know you felt secure driving out. Thank you for your kind words!
Enida
by Enida on 12/02/2024Excellent customer service was provided today by JulianWe're so happy to hear this, Enida! Thanks for your business, from Julian & the rest of the team here at Herb Chambers Toyota of Auburn!
ALWAYS GREAT.
by Doug on 11/24/2024Always prompt and helpful. I do miss the free wash and vacuum.Doug, thank you for trusting the Herb Chambers Toyota of Auburn team with your service needs! We'll certainly take your feedback regarding the car wash and vacuum into consideration for future improvements!
Mana
by Tricia Manna on 11/23/2024They are great and take the time to explain everything. Julian is amazing and he knows so much . He treats me like family which is why I will never go anywhere elseThank you for the kind review, Tricia! We're so glad Julian & the team continue to earn your support and we look forward to seeing you again next time here at Herb Chambers Toyota of Auburn!
Excellent service
by Steve on 11/21/2024Quick, effective service . In and outSteve, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you! - Herb Chambers Toyota of Auburn
Service
by Joel Kosovrasti on 10/25/2024Excellent service from Julian! It was very easy getting the first inspection done on my car and everything was made clear and easy.Hi Joel, we're delighted to hear that Julian made your first inspection experience smooth and straightforward at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!
Arber
by Arber on 10/23/2024I hard an experience at herb Toyota Auburn this week , I work with Julian Imeraj, great experience, great communication, professional. I highly recommend JulianThank you for sharing your positive experience with Julian at Herb Chambers Toyota of Auburn! We're delighted to hear that the communication and professionalism met your expectations. We appreciate the recommendation!
We're delighted to hear that Alyssa provided excellent communication and service at Herb Chambers Toyota of Auburn. It's wonderful to know the process was smooth from start to finish. Thank you for sharing your experience!
by Herb Chambers Toyota of Auburn on 04/10/2025