Customer Reviews of BMW of Silver Spring
Review type:
Purchase of BMW 5 series
Great car buying experience
by Alethea on 04/27/2023My salesman Ron Askew provided me with exceptional customer service, he was detailed in his explanation to me during the car buying experience and ensured I was well taken care of. I will definitely refer others to him!! I am thrilled with… my purchase of my third BMW.Hi Alethea, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ron Askew Gets the job done!
by Colin on 04/17/2023Ron Askew has sold me my 3 BMW, I couldn't have a better salesman on my team!! I recently bought the New BMW i4 and waited 10 months for the car, Ron called me as soon as it came to the port, and as soon as it came to the dealership he took… care of me and made the whole thing as quick and painless as possible. PLEASE if you come to BMW Sliver Spring ask for RON Askew the best in the business!!Hi Colin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Friendly and helpful sales representative
by Sa on 04/15/2023I purchased a BMW X2 vehicle from this dealership. I was happy with their service. The inventory is large. The sales representatives are nice, specially Ronald Askew who I worked with. He was patient and extremely helpful. Overall, I’d… definitely recommend this place.Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW or Another Make
by Don S on 04/14/2023This was the most pleasant car buying experience I've ever had. Lonny and Harold my client advisors weren't going to let a sale get away. They worked for the customer. I noticed Lonny was wearing a fitness watch. He definitely got his steps… in going back and forth to make the sale happen. His work area seemed more like a living room rather than a work station which made the experience all the more stress free and relaxing. I left there with my vehicle of choice and the right price.BMWHi Don, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Sales Assistance
by Joe on 04/10/2023In configuring a new 540XI, my client service advisior, Nate Vitek was an amazing help. He guided me through the configuration, quickly placed the order and car arrived a few months later. Once car was ready for delivery, Nate explained… all new features and especially guided my through the My BMW app. Trade in and financing was a breeze and everyone was helpful and friendly.Hi Joe, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best Buying Experience Ever!
by Dan on 04/10/2023I had a great experience with BMW of Silver Spring. Nate Vitek was always patient and informed, and he worked tirelessly to make sure I got the car that I really wanted. I couldn't be happier with my new i4! Nate and the entire team went… out of their way to make everything work; I will be a customer for life.Hi Dan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Buying made easy
by Donnell Vinson on 04/03/2023My sales associate, Nate Vitek, was great. He made the process very easy. He took the time to answer every question I had, and was very knowledgeable.Hello Donnell, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Perfect experience
by Rima H on 04/02/2023Hands down one of the best experiences I've had with shopping and leasing a new car. My sales consultant Lonnie O. was the bee knees, super experienced and down to earth. He explained everything precisely and helped me swap my lease. I also… have to mention Aaron in the finance department, super professional and accurate. Both of these guys are definitely assets to the company. Will recommend!Hello Rima, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Outstanding Purchasing Experience
by brucebrown on 03/28/2023Nate Vitek is an exceptional BMW car salesman who demonstrated a deep understanding of the BMW X5 and its features. He provided excellent service and worked hard to ensure that we got the best possible deal on our purchase. Nate's… professionalism, product knowledge, and attention to detail were outstanding throughout the sales process. He patiently answered all of our questions and made us feel confident in our decision to buy the BMW X5. Overall, Nate's expertise and customer-focused approach made our car buying experience enjoyable and stress-free. We highly recommend Nate to anyone looking to purchase a BMW. Pedro Delgado in Finance provided superb assistance in executing all the necessary documents in a timely manner and made sure that we understood all the extended warranty options. He was instrumental in ensuring a smooth transaction in buying a new car.Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Brittany is an excellent advisor at BMW of Silver Spring!
by Elizabeth on 03/06/2023Brittany Barrett is highly professional, knowledgeable, responsive, and helpful. She went above and beyond to ensure the best customer experience. I would highly recommend Brittany, and greatly appreciate her level of detail throughout my… car buying process.Hi Elizabeth, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Nate V at BMW Silver Spring Was Great
by Brett P on 03/06/2023I recently purchased my car from BMW of Silver Spring, and Nate V. was my dealer. He did a great job answering all of my questions, shepherding me through the process, and keeping me updated as I waited for BMW to manufacture and ship my… car. I would definitely recommend using Nate!Hi Brett, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Happy X7 customee
by Diane on 03/02/2023Purchased a new BMW SUV from David Davila and he was such a pleasure to work with! Highly recommend him and BMW Silver Spring!Hi Diane, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Looked and Bought
by Roopa on 02/28/2023Absolutely the best! I spoke with Roc who then put me onto Lonnie. We met, looked at a few options and within a few days I walked out with my new vehicle. Aaron in finance was a great help, spent time with me to educate me on my options and… helped me make the best decision for myself without any hassle. Great time at BMW of Silver Spring, no regrets...thank you guys.Hi Roopa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Savvy Sales Rep
by Barry J on 02/20/2023Brand new facilities and great selection of cars. Bought an M3 after considering an M4. The sales experience was easy and expertly curated by Nate Vitek, who really knows his stuff—do yourself a favor and ask for him by name.Hi Barry, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Great Dealer Outstanding Customer Service
by Guillermo Vega on 02/17/2023One of the easiest car-buying experiences ever. Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very conformable making our decision to buy our BMW… without any hesitation. Even months after our recent purchase, Miguel continues to provide top-notch service. This is the 4th BMW car we bought with Miguel’s assistance. We will continue to work with him in the future. The entire process of testing the car, the finance negotiation, and the car preparation went smoothly. We will highly recommend to everyone to visit BMW of Silver Spring Many Thanks for the outstanding service. Regards, Guillermo and Liliana VegaHi Guillermo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
That's the way to buy one's first Bimmer!
by Kris K on 02/09/2023Scott Sohn of BMW of Silver Spring helped me to pick out the right car for my needs. I came in to see what was available. He showed me a plug-in hybrid that qualifies for the Federal tax credit and fits my daily commuting needs. No pushy… sales tactics, just helpful advice and the chance to test drive several cars before picking the one wanted in the color I wanted. It took me less than 24 hours to drive the car off the lot, fully charged and cleaned. I love my new sedan. I recently brought it into the dealership to have tags installed. Scott personally installed the front bracket. In and out in 15 min minutes. Very nice experience.Hello Kris, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Excellent car buying expereince
by WJ on 02/09/2023After checking out at 2 dealers (with long wait at MB or lack of interest in us at Audi), we went to Nate to inquire about BMW X5. It was a game changer! He knows all the functions, informs us of different options and pricing, and is… very precise on the delivery timeline ( he is right on spot in the end!). As a result, we decided to go with Nate immediately, ordered the car and sought his advice in adding options and color choice. In comparison, 1 month later, I stopped by another BMW dealer close to my house to check out- it turned out the sales person gave out wrong info including a delivery timeframe that is completely off. Thank you, Nate, for the best car buying experinece we have had and yes, we thoroughly enjoyed the new ride.Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Amazing Service From Steven Roumeliotis of the Sales Team
by Oriol3fan27 on 02/07/2023I worked with Steven to buy a used BMW. You can tell he is very passionate and knowledgeable about these not just BMW cars, but all car brands in general. I highly recommend giving him a visit if you are interested in purchasing a vehicle… from this store. I am very happy with the experience I had at BMW of Silver Spring and the car that I got out of the deal. The car has all of the modern features in a car that I have been wanting for a long time.Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Awesome dealership
by Dickson on 02/05/2023It was a lengthy process ordering my car from BMW and having to wait to receive it. But i had the most awesome team memeber from the BMW of Silver Spring, Ms. Karen Herbert, who kept me in the loop with updates everytime until the car… finally arrived. She sent me pictures and was as excited as i was. Thank you Ms. Karen, thank you BMW of silver spring for the swift process and handing me my keys to the car.Hi Dickson, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Customer Service (BMW of Silver Spring)
by Chris Simmons on 02/04/2023Excellent service!! It's always a pleasure to work with David Davila. He always takes the time to carefully go over every detail of your car purchase. It made my recent purchase of a 2023 X7 as stress-free as possible :) I strongly… recommend him for those looking to procure a new vehicle from BMW of Silver Spring.Hi Chris, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Great Experience! Nate V is the Man!
by Patrick O on 01/31/2023The entire process was amazing and seamless. Nate V was extremely professional and a tremendous advisor. He helped me get the car of my dreams X4 M40i. Highly recommend!Hi Patrick, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!
by Kiara Dou on 04/30/2025