Customer Reviews of BMW of Silver Spring
Review type:
Harold Shelby and team rocked!
Nate is the best!
by Jax on 06/11/2023Trustworthy.Hi Jax, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing Service
by Vincent Nathan on 06/05/2023My client advisor Ron Askew was great! He knew the vehicles and provided answers to all my questions and good advice!Hi Vincent, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Transparency & Care
by Michael C on 06/02/2023The process with Nate was transparent and seamless. From assessing what my needs were at the very start, felt more comfortable in my car search. Thank you.Hello Michael, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Excellent Service Experience
by LBullock on 05/31/2023I got a service required notification and was able to get an appointment at Silver Spring for the next morning. My service advisor Brandi captured my requirements thoroughly. The video from the mechanic was informative and reassuring.Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.
Buy your car at BMW of Silver Spring
by S Reeves on 05/26/2023I can't say enough good things about the BMW of Silver Spring dealership. When I was experiencing issues with my 2013 328i, I worked with Kimberly Drew in the service department. When it became apparent that I may need another vehicle, she… connected me with Nate Vitek in Sales. Thanks to Nate, I'm now driving a 2022 X2. Thank you Kimberly, Nate and the rest of the BMW team for a stress-free experience.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thank you BMW of Silver Spring!
by John on 05/23/2023Joanna McCarthy, General Sales Manager, did wonderful job finding and securing our 2023 Z4 after another BMW dealer told us that the BMW was no longer producing that model year of the car. She was super helpful in the design and ordering… process providing us updates on the car even before they appeared My BMW garage app tracker. Joanna coordinated the car delivery day processes and paperwork; her efforts made the event perfect! Joanna introduced us to Gen Awanohara, Business Manager, he provided us all the options in a no pressure manner, setting up the paperwork over the phone, thereby reducing our time at the dealership on car delivery day. On car delivery day, Gen went through all the documentation, gathered our information and signatures professionally and efficiently, our best car buying paperwork experience to date! Nate Vitek, Client Advisor, guided us through the car delivery day, introduced us to our new Z4, walked us through the My BMW app and answered our questions. He was a big help setting up the car for the ride home and quickly assisted when we came back with an odd unrecognized tire message. Nate’s efforts made the car delivery process all the better! Finally, Mr. C in the Parts Department, topped off the car delivery day by providing advice about the Z4 car covers. He also sold me a BMW ball cap for sun protection during future top-down rides. He was very polite and super helpful! Overall, our sales and car delivery day experience at BMW of Silver Spring was outstanding! We’ll let our friends know that if they want to buy a BMW in Maryland, they should go to BMW of Silver Spring. Thanks again!Hi John, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW purchase - Silver Spring
by PJRogue on 05/19/2023More helpful than other dealers in the area. Thank to Nate for staying late until the deal was done.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We loved working with Harold
by Lauren W on 05/02/2023Thanks to Harold, we had an absolutely wonderful experience! We had been car-hunting for 14 months before we went to BMW of Silver Spring. Harold was helpful every step of the way. He helped us to place our factory-order for our X1,… giving us updates and information as we waited. He was helpful, kind, and very knowledgeable. I could not ask for more in a car-buying experience.Hi Lauren, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great car buying experience
by Alethea on 04/27/2023My salesman Ron Askew provided me with exceptional customer service, he was detailed in his explanation to me during the car buying experience and ensured I was well taken care of. I will definitely refer others to him!! I am thrilled with… my purchase of my third BMW.Hi Alethea, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ron Askew Gets the job done!
by Colin on 04/17/2023Ron Askew has sold me my 3 BMW, I couldn't have a better salesman on my team!! I recently bought the New BMW i4 and waited 10 months for the car, Ron called me as soon as it came to the port, and as soon as it came to the dealership he took… care of me and made the whole thing as quick and painless as possible. PLEASE if you come to BMW Sliver Spring ask for RON Askew the best in the business!!Hi Colin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Friendly and helpful sales representative
by Sa on 04/15/2023I purchased a BMW X2 vehicle from this dealership. I was happy with their service. The inventory is large. The sales representatives are nice, specially Ronald Askew who I worked with. He was patient and extremely helpful. Overall, I’d… definitely recommend this place.Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW or Another Make
by Don S on 04/14/2023This was the most pleasant car buying experience I've ever had. Lonny and Harold my client advisors weren't going to let a sale get away. They worked for the customer. I noticed Lonny was wearing a fitness watch. He definitely got his steps… in going back and forth to make the sale happen. His work area seemed more like a living room rather than a work station which made the experience all the more stress free and relaxing. I left there with my vehicle of choice and the right price.BMWHi Don, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Sales Assistance
by Joe on 04/10/2023In configuring a new 540XI, my client service advisior, Nate Vitek was an amazing help. He guided me through the configuration, quickly placed the order and car arrived a few months later. Once car was ready for delivery, Nate explained… all new features and especially guided my through the My BMW app. Trade in and financing was a breeze and everyone was helpful and friendly.Hi Joe, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best Buying Experience Ever!
by Dan on 04/10/2023I had a great experience with BMW of Silver Spring. Nate Vitek was always patient and informed, and he worked tirelessly to make sure I got the car that I really wanted. I couldn't be happier with my new i4! Nate and the entire team went… out of their way to make everything work; I will be a customer for life.Hi Dan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Buying made easy
by Donnell Vinson on 04/03/2023My sales associate, Nate Vitek, was great. He made the process very easy. He took the time to answer every question I had, and was very knowledgeable.Hello Donnell, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Perfect experience
by Rima H on 04/02/2023Hands down one of the best experiences I've had with shopping and leasing a new car. My sales consultant Lonnie O. was the bee knees, super experienced and down to earth. He explained everything precisely and helped me swap my lease. I also… have to mention Aaron in the finance department, super professional and accurate. Both of these guys are definitely assets to the company. Will recommend!Hello Rima, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Outstanding Purchasing Experience
by brucebrown on 03/28/2023Nate Vitek is an exceptional BMW car salesman who demonstrated a deep understanding of the BMW X5 and its features. He provided excellent service and worked hard to ensure that we got the best possible deal on our purchase. Nate's… professionalism, product knowledge, and attention to detail were outstanding throughout the sales process. He patiently answered all of our questions and made us feel confident in our decision to buy the BMW X5. Overall, Nate's expertise and customer-focused approach made our car buying experience enjoyable and stress-free. We highly recommend Nate to anyone looking to purchase a BMW. Pedro Delgado in Finance provided superb assistance in executing all the necessary documents in a timely manner and made sure that we understood all the extended warranty options. He was instrumental in ensuring a smooth transaction in buying a new car.Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Brittany is an excellent advisor at BMW of Silver Spring!
by Elizabeth on 03/06/2023Brittany Barrett is highly professional, knowledgeable, responsive, and helpful. She went above and beyond to ensure the best customer experience. I would highly recommend Brittany, and greatly appreciate her level of detail throughout my… car buying process.Hi Elizabeth, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Nate V at BMW Silver Spring Was Great
by Brett P on 03/06/2023I recently purchased my car from BMW of Silver Spring, and Nate V. was my dealer. He did a great job answering all of my questions, shepherding me through the process, and keeping me updated as I waited for BMW to manufacture and ship my… car. I would definitely recommend using Nate!Hi Brett, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Happy X7 customee
by Diane on 03/02/2023Purchased a new BMW SUV from David Davila and he was such a pleasure to work with! Highly recommend him and BMW Silver Spring!Hi Diane, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Looked and Bought
by Roopa on 02/28/2023Absolutely the best! I spoke with Roc who then put me onto Lonnie. We met, looked at a few options and within a few days I walked out with my new vehicle. Aaron in finance was a great help, spent time with me to educate me on my options and… helped me make the best decision for myself without any hassle. Great time at BMW of Silver Spring, no regrets...thank you guys.Hi Roopa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Sandy Karon on 08/12/2025