Customer Reviews of Ross Downing Buick GMC
Review type:
2017 Buick Enclave
by Rxannew on 10/21/2017Great sales experience with knowledgeable staff!!Feedback
by Jeffrey55 on 04/06/2017updated 04/19/2017No BS, quick response , paperwork done quickly . In and out . Professional. Dealership was very clean and quiet . Enjoyed the salesman introducing me around to meet the different areas of servicesBuick Verano
by 2016verano4me on 12/08/2016James Davidson was so helpful. Best car buying experience ever!Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear James and our team were helpful during your visit and that you had the best car buying experience. If you have any questions, please don't hesitate to reach out to us again. Warm regards, Jason Walter - jwalter@rossdowning.com | 985-543-6833
GMC Sierra SLT
by fromtheburg1 on 08/27/2016Very efficient process! Sales & Finance both straight forward and no hidden fees. Nicholas was great to work with, throughout entire process.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Nicholas was able to meet your needs. At Ross Downing Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Respectfully, Rod Morris - rmorris@rossdowning.com
Great experience !
by Dandicar on 06/23/2016Friendly, professional, helpful. Recommended to my sister and she bought a new car from their chevy dealership the next week :)Thank you for selecting Ross Downing Buick GMC as your dealership to purchase your new vehicle. We really appreciate the great review and comments. All of us here look forward to doing business with you again in the future. Best regards, Jason Walter - jwalter@rossdowning.com
2016 Buick Enclave
by FrankJZitoJr on 01/26/2016updated 02/10/2016Very up front and friendly, no real pressure to purchase. Would recommend purchasing a vehicle from Ross Downing Buick GMC Cadillac.Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience makes us happy. Look forward to helping you again! From, The Ross Downing Buick GMC Team
Ross Downing Hammond louisiana
by G_M_C_eagles92 on 11/10/2015updated 11/23/2015The salesman (John Dudek) was very friendly and knowledgeable. I had a great experance and everyone was very nice. I would recommend John to my friends.2016 GMC Sierra Denali 2500
by LanceHarris on 11/01/2015updated 11/17/2015Good experience and great people. Couldn't be happier with my new truck. Very professional team at Ross downing that puts the customer first.Lance, we love hearing from our customer so thank you for taking the time write this glowing feedback. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Jason Walter - jwalter@rossdowning.com
This Dealership Knows How to Please
by Sunrobbed on 11/15/2015In the past, purchasing a car has usually been a stressful experience. Not this time. John Dudek picked up from my USAA web site search that I was searching for a Lacrosse. He called to say he had good news, having on the floor, a… Lacrosse meeting my search criteria for options/packages. I drove over the next day during some extremely stormy weather. John was courteous, knowledgeable, professional and a pleasure to work with! There were no high pressure, arm twisting tactics. Since it was near closing with bad weather continuing, I was assured my name was on the car until we could get back the next day. In addition to being equipped the way I wanted, there was some unexpectedly good discounts, and advertised Black Friday specials. I drove home in a fantastic car, and not stresed, while spending much less than expected. If you like "red carpet" treatment, this dealership delivers!Robert, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that John's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Jason Walter - jwalter@rossdowning.com
2016 GMC Canyon
by ChristopherDHS on 08/29/2015updated 10/26/2015Mike at Chevy, and mike at GMC were the two guys who went above and beyond for me. Felt like I had the red carpet rolled out for me. I built a 2016 canyon around may and filled out the paperwork on my birthday in August.Car
by Brittanyculler on 09/15/2015Bre was awesome! She was very informative and made sure I got what I wanted for the right price .Hi and thank you for this great review! We're excited to hear that Bre took care of you! She is a great asset and we appreciate all she does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Jason Walter - jwalter@rossdowning.com
Tim 0486
by Timgmc on 05/29/2015updated 06/08/2015I have purchased 4 new vehicles in the past at other dealers and by far this would be the best experience I have had purchasing a vehicle. Thanks to Jay Stricker and John DudekTim, thanks for writing this great review and congratulations on your new car! It's delightful to know that Jay and John made your car-buying experience by far the best you ever had. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Jason Walter - jwalter@rossdowning.com
Best Car Buying Experience I have ever had!!!
by pourciaujohn on 05/28/2015updated 06/05/2015Amanda (Mandy) was great! I knew what I wanted and she made it happen same day! I have bought from other dealerships in the past and I will honestly say the treatment we received was top of the line! They made the car buying experience easy… and I will definitely shop there for future purchases!Thanks for writing this great review and congratulations on your new car! It's delightful to know that Amanda and our team made your car-buying experience an easy and enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Jason Walter - jwalter@rossdowning.com
Mr. J. Lala
by Johnlalos86 on 05/27/2015updated 06/05/2015I wanted to order a new truck to my specifications. I went back and forth with many dealerships across the South. The computer sales guy Mike was able to offer me the best deal for ordering a new truck compared to all the other dealerships.… I am satisfied with how things went. Only problem I had was the third party shipping company took a while to deliver the truck.Thanks for the great review, John! Customer satisfaction is our top priority, and we're happy to hear that your car-buying experience with us was so positive! We appreciate your business and look forward to serving you again! Best regards, Jason Walter - jwalter@rossdowning.com
2015 Acadia purchase
by Jenagarner on 04/30/2015We had a wonderful experience! Every person we talked to treated us great, Rishaud was so kind to us and is still doing everything he can to please us, we will definitely be back in the future!Thank you for leaving us with this review, and for the compliments on behalf of Rishaud! We're so glad he took care of you, and made your car-buying experience a wonderful one! I hope that you are enjoying your new car! We appreciate your business and let us know if there's anything else that you need. Best regards, Jason Walter - jwalter@rossdowning.com
AWESOME DEALERSHIP
by nolaflotte on 03/04/2015updated 03/16/2015We were so pleased to come in and have the vehicle that we wanted to look at be there waiting for us. Michael Babin was great. It was great to have no pressure to buy something else that we didn't want. From the salesman to the guy doing… the financial paper was professional and honest. We will try to make Ross Downing our dealership from now on. Thanks to them.Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Michael was able to provide you with the pressure-free and knowledgeable service that Ross Downing Buick GMC Cadillac is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jason Walter - jwalter@rossdowning.com
Ross Downing Buick - Great Service and People!
by MichaelaHoyt on 02/28/2015updated 03/05/2015My initial visit was late one evening in a light drizzle. Kyle Bourgeois came out and helped me. I continued to work woth him throughout my search for the vehivle I was looking for. He showed me the Ross Downing website as well. I was able… to monitor that and was informed of a vehicle that would be arriving within a weeks time that was what I was looking for. It came in on a Monday and I bought it on Tuesday. Kyle did a fabulous job keeping me informed about new cars or others that might be what I was looking for. He also kept in touch via email regarding my interests. He was wonderful help.Thank you for choosing Ross Downing Buick GMC Cadillac for your automotive needs. I am glad that Kyle was very accommodating and helpful during your recent visit. We appreciate you for taking the time to share your story with everyone and we look forward to working with you again! Sincerely, Jason Walter jwalter@rossdowning.com
purchase of 2015 terrain
by donnaandwolf on 01/27/2015updated 02/06/2015Kenny was a very experienced sales person....Jimmy in finance was very open with any questions we had all were very helpful and friendly we would highly recommend Ross downing4th Vehicle Bought!
by dmatherne1 on 01/28/2015updated 02/06/2015The car buying experience is always great with Mike Grady. He had everything ready to roll for me! This is the 4th vehicle we buy with him and I won't ever go anywhere else! It's quick and easy!Sonic
by chew1038 on 01/15/2015The staff of Ross Downing are very knowledgeable, kind and friendly. They make you feel a part of the team....Thank you for sharing your kind opinion toward our dealership and staff. At Ross Downing Buick GMC Cadillac, we strive to offer efficient and friendly customer service. Let us know if you need further assistance. Have a nice day! Sincerely, Jason Walter - jwalter@rossdowning.com
Ross Downing Sales review
by dbbogey on 01/06/2015Excellent in all facets. Communication was great, quick respose and the deal was done. This should be twenty words now.Thank you, Jessica for the wonderful feedback. Your words mean so much to us here at Ross Downing Buick GMC Cadillac. We appreciate your business and we look forward to working with you again! Sincerely, Jason Walter - jwalter@rossdowning.com
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We are pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon! Thanks for the kind review! Regards, Jason Walter - jwalter@rossdowning.com | 985-543-6833
by dealerreply on 04/26/2017