McCarthy Olathe Hyundai
Customer Reviews of McCarthy Olathe Hyundai
Review type:
Vehicle delivered with deep scratch
by Angela on 04/25/2024Unethical [non-permissible content removed]! Do not believe they inspect the vehicles! I bought a brand new car and they delivered it with deep scratches. I even have photographic evidence that it was delivered damaged, but they won't take… responsibility for selling damaged goods. She offered to sell me a new car if I wanted one without scratches. But buying a brand new car above MSRP will not get a car without scratches. You failed the first time- why would I try again?Excellent sales experience
by Carl on 01/10/2019Jamie Ross handled my request and delivered my new Sonata. From beginning to end, it as positive. Jamie could not be more helpful and informative. I have purchased from him and McCarthy before which is what led me back to them this time. I… would recommend McCarthy Hyundai and Jamie Ross without hesitation.Careful
by wizzard69 on 03/31/2010I was over at McCarty Hyundai on Saturday to look at a Sonata. After about 1 hour I found a car and we had agreed on a price. When I came back on Monday to finish the deal, I was told that Saturdays numbers where only an estimate. Opposite… of what we agreed on, they tried to increase the payment and on top of that had changed the financing from 60 to 72 month. Adding everything together, they Increased the price of the vehicle by over $5000. Somehow, I expected that and was prepared, because they already tried that a few years ago. Needles to say, I took my business somewhere else.Buyer beware
by bonpaul on 08/09/2009I went through all the steps to pick a car and get price quotes from dealers. I received a few email quotes, and McCarthy Olathe Hyundai was the best price. We drove two hours to the dealership, and they wouldn't honor the email quote. They… wanted $3,000 more than the email quote. The salesman couldn't explain it, and said the car I was wanting to buy was the same model and equipment, but his manager was only willing to sell at this higher price. We waited to talk to Jay, the sales manager, who told us they only had one car like this, and that his offer price was this new higher price. I said I wanted him to stand by their email quote, and he said he could sell the car for whatever price he wanted, that is why they put the disclaimer on the quote. The disclaimer says 'We reserve the right to modify this quote to correct arithmetic errors. Incentive and pricing programs are subject to change by Hyundai without notice. We will notify you promptly if any incentive or pricing programs or other terms change.'I agree with you! I had been shopping for a new Hyundai for months and wasn't sure which model would suit me best. After much research I went to McCarthy in Olathe where I had nearly the exact same HORRIBLE experience as you did! The same sales manager was the one who also told me that the quote I received had "mathematical errors" on it, as he pointed to a 'convenient' disclaimer that "mathematical errors" required that the price was actually thousands higher. Needless to say, I won't buy from a liar. They told me on the phone when I called them that the price was accurate just to get me in there. I left and will never go back.
McCarthy Olathe, is known for their bait and switch tactics. They often advertise the lowest prices, but when you call them, all you get is give me your name and number and I will go check the lot for that vehicle. They have a list of what cars have been sold. After they call you back they always say the car is sold or it is not available, but come on in and I will get you the lowest price. They are horrible, but it seems all the Hyundai dealerships are getting bad about this. They must be under a lot of pressure to sale a lot of cars. That would explain why they act more sleezy than other dealerships. McCarthy will probably stay at the top of the list for the Kansas City area, until they change their practice. I called them last week after seeing an ad in the paper and knew going into it that they would probably give me the run around. After 10 minutes on the phone with their new car sales person, they had no vehicle for the advertised price. I could not even get a price from them other than the sticker price. The sales women was insisting that I come in and let her try to get a better deal for me even though I live an hour away. She really thought I would drive out their for the invoice price on a 2011 vehicle. This dealership would be my last choice out of all in the Kansas City area
Delivered as promised
by mizzou90 on 03/19/2014updated 06/10/2025Worked with Kim W. via the internet then discussed the situation and his competition on the phone. He provided full disclosure which was confirmed during the purchase. Everything went smoothly, no hassles, no surprises, no frustration. Very… pleased.GREAT EXPERIENCE, HIGHLY RECOMMEND!!!
by gem1n1 on 06/05/2011updated 06/10/2025I must admit that when I read some of the negative reviews about this dealership I was a little leary but I decided to give them a shot anyway. I emailed them for a price quote on a sonata and received an email quote followed by a phone… call within minutes from the internet manager Kim. We settled on a price that was lower than I expected. When I showed up at the dealership the car I inquired on was sitting in front of the dealership ready to drive. Pretty impressing. The whole buying process took less than a couple hours and everyone there was extremely helpful. The finance manager "Adrienne" I think, was a hoot and made the financing a fun experience. Long story short this was the best car buying experience I have had and when I asked about the bad reviews I read online I found out that they are under new management. I love my new sonata and highly recommend this dealership. Thanks McCarthy Hyundai!!! :-)Dealership of Choice
by drhobbes on 01/23/2013updated 06/10/2025From the day I walked into the showroom I was treated with respect. My questions were answered completely and honestly. There was never any pressure to buy anything. The sales representative, Kim W., went out of his way to find exactly the… model I wanted to buy. At my request he cheerfully agreed to negotiate with my daughter, offering her a very competitive price with no hidden extras. Great car, smooth ride, outstanding safety features.Very Impressed with overall service and experience
by jnp2 on 02/29/2012updated 06/10/2025Started shopping online for cars after mine was totaled. Received many quotes online from a variety of dealers. I just stopped by one day to test drive a Sonata and an Elantra. Even though closing soon, I was professionally greeted by Kim.… He allowed me to drive a few cars by myself. I left quickly after driving. I had a referral to another delearship but I happened to be in e-mail communication again with Kim and was more impressed with his efficiency and politeness. Because we work busy schedules, we continued to communicate vbia e-mail and hammered out most of the details. Kim was always ready to respond and meet us when needed, including his day off. Kim was straight-forward and a pleasure to work with. I would recommend him to any one.ozjbird
by ozbird on 05/19/2011updated 06/10/2025We bought our first Elantra here in 09. We were treated with respect and honesty. They took care of everything as promiced. This week, based on our past experience we went to McCarth for another Elantra. We bought a Touring From Joey and… just closed on a new Elantra GLS. Terance helped us with that one since Joey was off. We feel VERY happy with McCarthy Hundia. This review is totaly on our own, no pressure from McCarrth.
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We are so pleased to hear about your excellent experience with Jamie! We are glad we could once again help you find the perfect vehicle to suit your needs! Please let us know if you need anything.
by EdMorseHV on 01/14/2019