Don Ayres Acura
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Customer Reviews of Don Ayres Acura
Review type:
Excellent Experience
by Angela on 04/21/2025
We drive 2 hours to do business with Don Ayers Acura. That is much we love their service and appreciate how they treat customers. Nick is fantastic!
436 reviews
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Excellent Experience
by Angela on 04/21/2025We drive 2 hours to do business with Don Ayers Acura. That is much we love their service and appreciate how they treat customers. Nick is fantastic!The absolute best
by ELC on 04/19/2025I had the absolute best experience trading in my Acura Integra and purchasing a 2025 Acura ADX Aspec Advance SUV. Even though my Integra was two years old and thus was subject to steep depreciation, the sales manager Josh Chase offered me… a more than fair value as a trade in. My salesperson Nick Randazzo spent a lot of time with me and answered numerous questions (via text) for a few weeks before I came into the dealership test to drive the vehicle. Nick is the paradigm of professionalism! He is friendly, informative and patient. Josh Chase gave me a discount on the new ADX which then allowed me to load up on some great accessories for the vehicle. Charles Romulus who is finance manager patiently explained the fine details of the vehicle service contracts and tire/wheel warranty, etc. This Acura dealership is truly the best and all the people there are so good to me and my dog! Thank you all for making this sale such a great experience. I do want to thank Mike and Sarah Craig for running a first-rate dealership! It truly starts at the top!Fantastic experience
by Hunter on 04/01/2025The people at Don Ayres Acura are great. They worked with us to help get us the car we wanted, had fantastic communication, and we're very friendly.Susan
by Susan Mendenhall on 03/30/2025I am always greeted right away as I drive in to the garage. I already know what is being done and how long it may take. I'm happy with the service and return as needed for maintenance. I love driving my Acura RDX. It has been a great… vehicle and hope it lasts many more miles. Shout out to Brandon for doing an excellent job.ANOTHER GREAT DON AYRES EXPERIENCE
by GREAT SERVICE on 03/26/2025Brought my Acura in for normal service and as usual, work was done perfectly and finished as promised.Easy to schedule and work with team.
by Phil on 03/19/2025It's easy to schedule an appointment and the amenities are excellent while waiting.Service
by A Elam on 03/19/2025It was a very nice place. Took my car in for an oil change. They took care of that in a timely manner. I waited for the car and they have a nice place you can wait in with things to drink and snake on if needed. Also, I liked how easy it… was to get to my car after the service was done.Oil change.
by J Nuss on 03/15/2025Excellent service. Always friendly. And even washed my car!Outstanding Service Experience
by Bill Petty on 03/01/2025updated 03/10/2025Kudos to Chase Miller, my service coordinator at Don Ayres Acura. He has been both professional and personable in every interaction I have had with him. He always is able to promptly schedule my vehicles and is very accommodating when… unexpected issues arise. He consistently delivers outstanding service.Fast and Efficient
by Lou Toth on 03/08/2025Had routine service (oil change and tire rotation) and a recall on the display which was to swap it out. There were a couple other minor warranty issues with a rubber seal and cargo net hook. Expected to take shuttle home and get picked up… later when done but Brandon said I could wait on it, won't take that long. I was surprised and thought it will take longer but it was all done and car washed in less than 90 minutes. The coffee in waiting area was good and comfy seats. Plus no one changed the channel on radio or messed with seat adjustment and no hand prints on window. This is truly exceptional service.Excellent and then some!
by Fortwaldron on 03/06/2025Fantastic service by Chase and the garage crew. Kudos to Tony for hunting down a lug wrench for me too. Always comfortable waiting with good coffee and snacks. Acura service is always outstanding!Tracy Koontz Feedback
by Tracy Koontz on 02/27/2025updated 03/06/2025Chase goes above and beyond to communicate effectively in a language that I understood. It gives me a feeling of trust when getting my auto needs taken care of! Job well done.Easy
by Nat on 03/05/2025Service was fast , friendly and not to busy , I will go back .Great Experience and Great Car
by Eric on 02/28/2025I had a great experience purchasing a 2024 Certified MDX Type S Advanced. Car is amazing and the sales team was easy to work with.Tracy Koontz Feedback
by Tracy Koontz on 02/27/2025Chase goes above and beyond to communicate effectively in a language that I understood. It gives me a feeling of trust when getting my auto needs taken care of! Job well done.Always excellent!
by Jessica on 02/26/2025We have not encountered anyone at Don Ayres, who does not treat you with kindness and respect. This goes from Sales to finance to Service . So impressed!Great Service
by Ron on 02/26/2025Prompt service. Extremely happy with the work performed.Prompt and efficient service
by Michael P on 02/25/2025Service team was prompt and efficient in performing maintenance on my vehicle. Appreciate the Saturday service hours.Friendly staff
by Dustin and Breanna on 02/18/2025Jamonte and Charles were very friendly and explained everything thoroughly. We didn’t feel pressured at all. We drove 3.5 hours to buy our car at Ayers and wouldn’t hesitate to do it again.service
by long time customer on 02/06/2025updated 02/14/2025what I appreciate most about Acura service is that they care about their customers. I love the not trying to upsell. Honest conversation about my vehicle
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