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Don Ayres Acura


5000 Illinois Rd, Fort Wayne, IN 46804 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (48) No (0)
Service Rating
Recommend:
Yes (161) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Tony took care of the issue.
Written by Jerri Witchey on 06/22/2025

Came in for oil change. Acura vacuums the car as a complimentary service which is really nice. I was looking forward to it. It “wasn’t done” I mentioned to the guy and he “re did it” i had a lot of dirt from walking in woods and a wadded up straw wrapper that was still there. Ugh… do I say something ? They normally do a fantastic job. Tony saw me and came out. I hated saying anything, but this isn’t their norm. He took care of the issue. He even washed the floor mats! We’ve been coming here for 30 years. They have a great service team, that is a huge part why we keep buying from Honda/Acura. Thank you Tony! Keep up the excellent service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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