Don Ayres Acura
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Customer Reviews of Don Ayres Acura
Review type:
Best Car Buying Experience
by Jenna on 09/19/2025
This was the best car buying experience I have had. The staff were knowledgeable and helpful every step of the way. They went out of their way to work with my busy schedule and took the time to listen to what I was looking for. They never… made me feel dumb if I didn't know something or asked what was probably a common sense question about cars. I would definitely recommend this dealership to anyone who is looking for a vehicle.
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167 reviews
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Excellent service
by Loy on 12/28/2025Completed as expected. Very friendly. No surprises.Good checkup
by Good checkup on 12/16/2025Easy to schedule. Work done as planned…winterized car
by Mike and Rose Coop on 11/22/2025We've known your team so long, you are all like family. Actually, you're better than family. If we forget to ask you to check something on the car, you seem to read our minds and remind us that it's time to have something checked out.… Also, you are kind enough to send somebody to pick up the car and bring it home again. It's amazing, isn't it? we have each driven all over the country more times to try to count, and now we don't drive farther than from home to the VA hospital and back. (Not complaining ... we were each supposed to die long ago, so every day is a blessing.) You all are blessings to us, too. Thank you again and Happy Holidays.Integra Service
by Alison Birkmeier on 10/04/2025My Acura Integra was recently serviced at Don Ayres Acura. I will only have my vehicles serviced there because of their exceptional customer service! The staff there is very knowledgeable and professional.Oilchange
by Fred on 10/01/2025Great service very helpful I will be bacjBest Car Buying Experience
by Jenna on 09/19/2025This was the best car buying experience I have had. The staff were knowledgeable and helpful every step of the way. They went out of their way to work with my busy schedule and took the time to listen to what I was looking for. They never… made me feel dumb if I didn't know something or asked what was probably a common sense question about cars. I would definitely recommend this dealership to anyone who is looking for a vehicle.Pleasant experience
by Ashley on 09/16/2025The staff is courteous and professional. You are treated well from the time to pull in to the time you leave. I really appreciated the use of a loaner vehicle which saved me time to complete my errands while my vehicle was serviced.Great Dealership
by Dwayne Hand on 09/05/2025Very happy I stopped in and found what I was looking for. I was treated very and given a great deal. The transaction was quick as they we courteous of my time.New 2025 RDX Purchase
by Zoe Landmeier on 08/26/2025updated 09/02/2025Courtney was the best!! Her and Shawn made the whole process easy, and I would highly recommend them :)MDX purchase experience
by Jim Vecelli on 08/29/2025The total experience was excellent. Jimmy V provided all information for an educated purchase and even found the right MDX for us. Charles in finance was very helpful in the purchase of both the auto and the warranty insurance. Both were so… helpful in the initial explanation of MDX features.Great Dealership
by Debra on 08/19/2025Our sales associate was amazing and very knowledgeable. All personal were very friendly and helpful.Thank you!
by Tim Terman on 08/20/2025Thank you for making my vehicle service easy and informative. The video showing my car’s service and condition was excellent.Very pleased! Cristian was great to work with!
by Dave on 08/12/2025Hardly anyone likes the process of purchasing a new vehicle (me included). However..... my opinion is starting to change after this most recent purchase. We found a vehicle we were interested in and got set up with Cristian to help us… with the process. He was very professional, very knowledgeable about the vehicle in question and wasn't pushy. This made us feel at ease and confirmed that we picked the right place. The price was fair as was the value of our trade-in. We were pleased with the numbers and ended up purchasing the vehicle. I wish all transactions were this smooth! We will certainly keep Don Ayres Acura in mind when the time comes for another vehicle!Flat tire
by Shannon Clever on 08/09/2025I was in an emergency situation to have a tire replaced. DA Honda was able to get me a next day slot at DA Acura. My only complaint was that it took over 2" hours to change the tire in an early morning appointmentANOTHER GREAT DON AYRES EXPERIENCE
by GREAT SERVICE on 08/08/2025Brought in my Acura RDX and it needed some love. The detailing was above and beyond and it looks brand new! Great job!2025 Integra Purchase
by Alison Birkmeier on 08/05/2025My experience purchasing a new Acura Integra at Don Ayres Acura was exceptional! The Sales Advisor was knowledgeable and professional. This was my third vehicle purchase at Don Ayres Acura. I highly recommend this dealership to anyone… looking for a new or used vehicle with a terrific staff!Excellent Customer Service
by Bill Petty on 07/09/2025Great customer service from Brandon in the service department. Great communication and explanation of service needed.Always Fantastic Service
by Huston on 07/09/2025Always a pleasure working with the employees at Don Ayres Acura. They are timely and efficient. Always willing to work WITH me on setting up an appointment that is convenient for me. Services performed are top notch!!Wonderful
by Susan on 07/01/2025I had been looking online and was very anxious about going to a car dealership to purchase a new car. Cristian V responded to my online inquiry promptly and without any pressure - just letting me know he was there if I wanted to take a… look at the car. Cristian never pressured me. The test drive was great! Everything the advertised features highlighted were present. The finance person - Charles - was very real and genuine. Charles made the finance part stress free. Charles is also very real and genuine! After the finance part I was waiting for Cristian to talk me through my next steps and another salesperson started to talk to me about my purchase. She was so kind! I did not get her name. The entire experience was wonderful! Thank you!Service
by Deb Bachman on 07/01/2025Tony and his team in the service department are always the friendliest and explain things fully.Tony took care of the issue.
by Jerri Witchey on 06/22/2025Came in for oil change. Acura vacuums the car as a complimentary service which is really nice. I was looking forward to it. It “wasn’t done” I mentioned to the guy and he “re did it” i had a lot of dirt from walking in woods and a wadded up… straw wrapper that was still there. Ugh… do I say something ? They normally do a fantastic job. Tony saw me and came out. I hated saying anything, but this isn’t their norm. He took care of the issue. He even washed the floor mats! We’ve been coming here for 30 years. They have a great service team, that is a huge part why we keep buying from Honda/Acura. Thank you Tony! Keep up the excellent service!
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