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Awarded 2023, 2024

Don Ayres Acura

Awarded 2023, 2024
Today 9:00 AM - 7:00 PM

Customer Reviews of Don Ayres Acura

5.0
Overall Rating
4.97 out of 5 stars(334)
Recommend: Yes (240) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Purchase 2024 MDX

by Jennifer Wilson on 04/30/2024

All with whom we dealt with at Don Ayres Acura were very professional and friendly to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
334 Reviews
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5 out of 5 starsservice Rating

Acura

by Don Ayers on 06/13/2024

Very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Service on 06/13/2024

Great customer service. We have been going to this location for a few years now and every experience has been great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Great customer service

by Lisa on 06/12/2024

Don Ayres Acura went over and beyond service. Flying out for a week for vacation...they took us to airport and picked us up when we returned. They had our 2023 MDX repaired and washed up. Great Service! Thank you Brandon!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Customer Service

by Jeffrey M on 06/11/2024

Brandon at Ayers Acura was terrific to work with on my automotive issues. He was kind and thorough and took the extra step to help my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Great Job!

by Belinda on 06/05/2024

The service department always does a great job. They get my car in fast, and always communicate what is necessary and what is recommended.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Deb Bachman on 05/31/2024

Exceptional customer service. Chase did an excellent job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service

by Jo on 05/31/2024

Excellent service from greeting until leaving the lot! So much better than the Honda location out north!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Routine Service

by Dave on 05/30/2024

We have brought our Acura here for years for routine maintenance and tires. They are always friendly, professional and flexible.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Experience!

by Missy on 05/27/2024

Great experience, every single time!! They always go above and beyond!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Excellent Service!

by Chris Lambert on 05/18/2024

Routine service appointment but the customer service was far from routine. As always, excellent customer service including dropping off vehicle at my place of work when done. I respect and appreciate how this company conducts business and will always recommend them to others.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service!

by Dean and Carol on 05/12/2024

Tony and his team are exceptional. We appreciate their knowledge, integrity, and outstanding customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great, Fast Service

by Jodi B on 05/09/2024

I usually stay while my SUV is serviced, because they are quick and state the accurate amount of time I'll be waiting when checking in.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Exceptional Service

by Mike Coop on 05/05/2024

Thanks for your consistent exceptional service for so many years. Our car was checked over again in record time, the price was great, and looked beautiful when completed as always. The sad thing is that at this rate, our car will never wear out.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchase 2024 MDX

by Jennifer Wilson on 04/30/2024

All with whom we dealt with at Don Ayres Acura were very professional and friendly to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service was great

by Lindsay on 04/29/2024

Service was great, and super fast. So convienient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

great experience!

by Sara Bajuyo on 04/23/2024

This was our first time purchasing a car from Don Ayres Acura. We are extremely satisfied with the team who assisted us with the car purchase. Daniel Guzman was super helpful and went above and beyond to help us get what we came for since we are from out of town. Shawn Trice was great to work with and even stayed after closing time to help us wrap up. Definitely recommend going with this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Client

by Elaine Raber on 04/23/2024

Found a great car at a fantastic price and was given a fair price for my trade-in. McKade, the salesperson as well as Sean, the Sales Manager were professional and easy to work with. I would buy a car from this dealership again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fantastic Service!!

by A Smith on 04/15/2024

Brandon and the entire team at the Don Ayres Acura Service Center do an incredible job. I cannot ay enough about their customer service and the quality service that they provide.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Always kind and thorough

by Ljw on 04/15/2024

We have never been treated at a car dealership as well as we are treated at Don Ayres. We appreciative of the support and personal friendliness we receive as well as great care of our car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Above and beyond!!

by Matt Parmerlee on 04/04/2024

The service department stayed late to help replace tires before I went on a trip. A huge thank you to Tony, Chase and the great service person that replaced the tires. I am sorry I did not get your name! Don Ayers Acura is a pleasure to work with and I am so thankful I purchased from them!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Acura Service Review

by T Lewis on 04/03/2024

This was my first experience with the service department at Don Ayer’s Acura and it was great! Everyone was very friendly and the service was done in a timely manner. They also washed and swept out my vehicle which was awesome.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership