Customer Reviews of Bredemann Toyota
Review type:
Great sales man
Dave Laurie is amazing
by Newcar1234 on 08/16/2017Dave was extremely helpful in getting me into my new RAV4! I couldn't be happier!Mary Beth and Pat
by Toyotafans on 08/15/2017If we could extend the number of stars out beyond five, we would do so in the nanosecond. Bredemann Toyota truly earned this sale of a Highlander because their approach with customers is unlike any auto dealer experience we've ever had--… over decades---and that is said objectively and with all sincerity. Manager Arnie Rowen warmly welcomed us to the store and introduced us to sales person Dave Lurie and, between them, what a dynamic team!!! The level of respect that we received was unparalleled. Their concern to make the experience right, appropriate, comfortable, without stress, and all the time working hard to meet our needs, wants, and negotiate a mutually agreeable price was simply extraordinary. We weren't sure exactly what kind of Highlander we wanted, so we explored (and drove) several models. The patience and desire to please, again with great respect for us as we educated ourselves and shopped, shown by Dave and Arnie throughout our presence at Bredemann (over several visits we might add) simply amazed us. What we experienced at Bredemann, absent the usual game-playing so commonly experienced at auto dealerships, was absolutely refreshing. What stood out throughout our time spent there was the level of respect, sincerity, honesty, the integrity of Dave and Arnie, and the ease of the process. When the time comes for replacing another vehicle, we would hope to replicate the experience at Bredemann that we had this past week. Simply stated: it couldn't have been any better. For Toyota sales and customer interaction, Bredemann should be a model for the industry. The question below that follows asks if we would recommend Bredemann to friends and family, and our reply is "without question or reservation".Thank you so much for taking the time to post this wonderful review! We are so happy to know Arnie, Dave and the staff that assisted you in between provided you with a pleasant and positive shopping experience! We are so proud to read about your recent experience and so thankful for you taking the time out of your day to share it with us! We wish you many miles of happy driving in your new Highlander! Please do not hesitate to reach out to us with any additional questions you may have! We look forward to seeing you around!
Great deal
by ttrang16 on 08/12/2017This is the second car I bought from KP. He is very friendly and easy to work with. I would highly recommend KP to my family and friends!Thank you for taking the time to post this kind review for KP! We are so happy to know you have had several enjoyable shopping visits working with him! Congratulations!
Great buying experience
by Toyota2017 on 02/18/2017updated 07/03/2017Jerry G was our salesperson and he did an outstanding job, he went out of his way to make sure we had an good experience. I would recommend this dealership and Jerry Top notch experience overall.Thank you for your wonderful review!
A breath of fresh air
by Mteitcher on 06/19/2017Dealing with Bredemann Toyota was a breath of fresh air. David Lurie and Paul Costouros took excellent care of me. When I first came in to get a quote on leasing a Sienna, Paul listened to my questions and was very patient. He took the time… to explain all components of the quote to me. He answered all questions on our test drive and was very friendly. Most refreshingly, they were not too pushy and understood when I said I wanted to go home to think about it. Most dealers pressure hard to make an immediate decision to walk out with a car. Paul was respectful, which was the reason I came back after going to a few other dealers for quotes - including other brands. Bredemann is a friendly and low stress environment and it was a pleasure to work with David and Paul. Highly recommended - was a vastly improved experience over any other car dealership I had been to.Thank you Michael, for taking the time to post this wonderful review and share your experience with us online. We are so happy to hear both Dave and Paul provided you with a positive and enjoyable visit. congratulations on your new ride!!
Richard Vasquez and Bredemann Toyota are great!
by DavisRv on 06/16/2017We bought our Sienna at Bredemann Toyota and got a good deal. We were happy with the customer service and support we received. But when we started getting service through Richard Vasquez in their service department the truly… exceptional experience began. Richard has always gone above and beyond to make sure the Sienna is well cared for and kept in top shape. And he tried to ensure it's at the best cost to us each time. In addition Richard knows our family and remembers what is going on with us and never fails to ask about our health and well being. Having a service person that shows a genuine personal connection and concern for us creates a very good perspective on the dealer. We realize car dealers are in business to make money but dealing with Richard Vasquez has made us realize that in Bredemann they care about us too.Thank you so much for taking the time to post this wonderful review and share your experience with us online. We are so happy to know you enjoyed your time spent working with Richard. We look forward to seeing you around and assisting you with any future vehicle needs you may have!
Great service!
by CarSafety101 on 04/30/2017I always bring my cars to Bredemann Toyota service. My service consultant Richard Vasquez is very professional, respectfull and knowledgable. He takes time to explain problems found and how to fix them. He manages (out od stock) parts… ordering and scheduling of any follow up appointments at my convenience. Every problem with my cars have been fixed promptly and expertly. My experience with Bredemann Toyota service has been great so far!Thank you for your wonderful review! We look forward to seeing you around the dealership and assisting you with your vehicle needs! Take Care!!
Andy Marvola in the service department is great
by dpaloyan on 04/28/2017Andy makes servicing your car stress free. He is knowledgeable and honest. He has a knack for explaining the repair in an easy to understand manner and has never tried to sell me something I didn't need. He is the main reason I continue… to purchase cars and have them serviced at Bredemann Toyota.Thank you, for leave us this wonderful review. We are so happy to know Andy continues to provide you with enjoyable visits for service. We look forward to many more!
High Recommendation for Bredemann Toyota
by Melgozer46 on 04/28/2017Exceptional Customer Service and professional care!! Thanks Andy Maravola for always making our experience so pleasant! Great prices, great care, excellent professionalism!! A+++++Thank you! We wish you many miles of care-free driving in your ride!
Excellent Service
by Gmoney340 on 04/28/2017We had our vehicles serviced here for over a year and Andy Maravola always makes us feel like we are the most important customers ever!!! Great place!!Thank you for your wonderful review! We look forward to seeing you around.
Quality service at Bredemann Toyota
by KimandSteve on 04/26/2017Great reliable service at Bredemann. Andy M. gives me good advice on repairs and I never have to wait too long!Thank you for your awesome review and kind rating!
Great service!
by Mariyas1992 on 04/15/2017I worked with Mark G. and he was so helpful and attentive to what I needed to get done on my car! I would highly recommend Mark as a service writer to anyone looking to get work done on their vehicle!Thank you for your kind words and review. We are so happy to know you had a pleasant experience working with Mark!
EXCELLENT SERVICE!
by PDGerzon on 04/14/2017I can't say enough appreciation for an excellent--above par service from this dealership. Andy has been my advisor for quite a while now and I have no issues whatsoever everytime I come for service. A friendly atmosphere is an… understatement. I will highly recommend this dealership/service department to my friends and relatives who wants to have a quality service. Keep up the great work Andy! See you on my next service visit.We are so happy to know you have had many enjoyable visits for service while working with Andy. Thank you for taking the time to share your experiences with us and leaving us this wonderful review!
Fast service
by heeltotoe on 04/10/2017I have been bringing my car here for years and it's always a pleasure. Appointments are easy to make and my service advisor Richard Vasquez always takes care of me and my car.Thank you! We are so happy to know everything went well during your visit for service.
Syed Represents Bredemann Well
by Cathy_and_Mo on 04/10/2017After going to several Chicago-area Toyota dealerships looking for a new car and suffering through endless negotiating and pressures to decide... one place even held onto our trade-in keys until we decided...we came to Bredemann and were… greeted by Syed. We talked to him about the car we were looking for and the other offers we had received. He proceeded to pull out pen and paper and carefully, explaining every step, lay out his best offer. He explained the intricacies of another deal we had received from a competitor and told us that he could not beat that deal, and if what that dealer had told us was true, we should buy our new car from him. Syed was very polite, professional and calm throughout the process. And it turned out that he was correct about the other deal - it was not entirely as it appeared. Syed did not exert any pressure to do a deal which was a very welcome change from what we had experienced elsewhere. He answered every question, honestly and completely and went every extra inch he could to get us the car we wanted at a price acceptable to us. Not an easy feat as we are not the easiest car shoppers to please. Overall, our experience at Bredemann was excellent, because of the professionalism and patience of Syed. Thank you, Syed, you are an asset to Bredemann.Cathy and Mo, we are so happy to read about your experience! We appreciate you taking the time to post this wonderful review and share with us online. We look forward to many more enjoyable visits with you and assisting you with any future vehicle needs you may have. Congratulations on your new purchase. Thank you!
PERFECT!
by SUEJ2017 on 04/03/2017BEST overall purchase experience to date! Paul Costouros was very thorough, patient and above all very knowledgeable with all aspects of the process. The process was seamless and smooth as silk from start to finish. Jack Prato was great… with explaining the financing process and I was in and out in no time. I received an excellent deal for my new vehicle and very pleased that I took my friends advice to go see Paul at Bredemann Toyota for my new purchase. Forget the rest...I FOUND THE BEST!!! I am looking forward to my new dealership relationship and couldn't be happier with my purchase and being a part of the Bredemann Family.Thank you for your wonderful review! We are thrilled to know you had such a pleasant shopping experience while working with Paul. We wish you many miles of happy driving in your new ride. Congratulations Sue!
Return Customer
by Baltcpc on 02/27/2017We purchased a new Sienna to replace our 11 year old Sienna. Once again Paul Costouros provided wonderful service making our experience very satisfying.Congratulations on your new Sienna! We appreciate your wonderful review and rating, thank you!
First time car buyer
by JustinR on 02/11/2017Bredemann Toyota Park Ridge is phenomenal! I came in looking for a used car which I had seen on their online inventory the night before. After showing interest and providing my email I recieved a response email right away. The next morning,… I responded to set an appointment to see the car in person after work. Upon entering, I was greeted by the front desk introduced to sales consultant Steve. Steve showed me the car, took for a test drive, and answered all my questions and more. This was my first time buying a car on my own. There was absolutely pressure and I was very comfortable throughout the whole process. After, I was introduced to Jesus for financing ,and that too was a smooth and timely process where all my questions were answered fully and explained. All in all, from the time I have inquired about the car the night before, to leaving the dealership I am very happy I chose Bredemann Toyota Park Ridge, and would highly reccomend to friends, family etc. for their great customer service from beginning to end.Congratulations Justin on your new ride. Thank you so much for taking the time to post this kind and detail review, it is truly appreciated. We wish you many miles of happy and care-free driving in your new ride. If you have any questions or concerns, please do not hesitate to reach out to us!
Thank You!
by Toyota1364 on 02/10/2017When I went to Bredemann Toyota I was immediately greeted and introduced to Tom Vosnos. Tom was an excellent salesman. He was friendly and was able to relate to me and my family. He was looking out for my best interests and got me a car… that was exactly in my price range and needs! I cant thank Tom and the staff at Bredemann Toyota for making this experience such a smooth and happy experience. If you are looking for a great experience for buying a car I recommend going to Bredemann Toyota and asking for Tom Vosnos. -DavidThank you David! We are so pleased to know Tom was able to assist you with your purchase and help find you a vehicle that best fit your needs! Congratulations on your purchase, we hope you are enjoying your new ride. We look forward to creating many more enjoyable visits with you!
Great customer service
by Sehighlander on 01/30/2017We just bought our 2017 highlander in Bredemann toyota, and gave us a great deal, look for Tom when you visit to get yourself a new toyota.Congratulations on your new Highlander! We appreciate your wonderful review, thank you!
Excellent Services
by slee715 on 01/19/2017The services at Bredemann Toyota was superb, especially from the help of Syed, who was our sales consultant. Right from the moment we set foot into the car dealership, he was immediately at our assistance to search for a car that was within… our budget. He works efficiently, is very courteous, and excellent with the service he provides to his customers. We were fortunate to have him guide us during the process to have the car we own now. All thanks to Syed! I would definitely recommend others to ask for him if they're in need of a car!Congratulations on your new purchase. We are so pleased to know Syed was able to assist you and find you a vehicle that best fit your needs. Thank you!
The Bredemann Family of Dealerships has been serving Chicagoland for 100 years - come find out why! We have been a Toyota dealer since 1976 and pride ourselves on great service and a constant focus on customer satisfaction.
We are conveniently located minutes from both I-294 and I-94. We are A+ rated with the Better Business Bureau based on our dedication to satisfying our customers. We have a HUGE inventory of New and Used Vehicles to choose from and we offer extended weekday service hours, convenient Saturday service hours and complimentary service loaners for your convenience!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- English
- Polish
- Spanish
Congratulations on your new ride! We appreciate your kind review and rating. Thank you!
by bredemann on 08/16/2017