Gerald Kia of Naperville
Customer Reviews of Gerald Kia of Naperville
Review type:
Nice experience
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by John on 01/14/2025updated 01/21/2025Had an appointment for scheduled maintenance on my car and Mark Partynski greeted me right away and everything was done within the time frame they quoted me.Thank you, John, for your wonderful review! We’re thrilled to hear that Mark provided prompt service during your scheduled maintenance at Gerald Kia of Naperville. It's great to know everything was completed within the time frame we promised. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great service & Clean facility
by Bryan on 01/05/2025updated 01/13/2025A place where I can always trust and provide friendly serviceThank you for your kind words! I appreciate you recognizing Gerald Kia of Naperville for our friendly service. I'm committed to ensuring a trustworthy experience for all our customers. I look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great service
by Jennifer on 01/05/2025updated 01/13/2025Quick friendly service, shuttle was available right awayThank you, Jennifer! I appreciate your positive feedback about the quick and friendly service at Gerald Kia of Naperville. I'm glad to hear that the shuttle was available for you right away. I look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Oil change
by George on 01/13/2025Knowing that my car went through a thorough inspection.Thank you for your 5-star review, George! We appreciate your confidence in Gerald Kia of Naperville and are glad to hear that you were satisfied with the thorough inspection of your vehicle. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Easy, convenient, quick oil change on 2024 Kia
by Herlinda on 01/11/2025Liked that an advisor, meets you outside by your car. Had me go inside then we reviewed what was done on a prior visit what I wanted on this visit. Reviewed what time I needed to return to pick up my car as I didn't wait at the shop.… Received a call when my car was completed. Easy. I will be back as it is close to my home.Thank you for your wonderful review, Herlinda! We're thrilled to hear that you had such a positive experience at Gerald Kia of Naperville. It's great to know that our advisor's approach made your visit easy and efficient. We look forward to welcoming you back next time! Safe travels! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gerald Kia of Naperville Rocks!
by S. Khan on 01/04/2025Anthony Triner was excellent as always! It was also a pleasure to work with Bryant and Jay Elkhatib. We left the showroom feeling great!Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team, including Anthony, Bryant, and Jay Elkhatib. At Gerald Kia of Naperville, we strive to ensure our customers leave feeling great. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Another great service experience!
by Tam on 12/25/2024updated 12/30/2024From sales to maintenance, I always receive friendly and efficient service.Thank you for your wonderful feedback, Tam! We’re thrilled to hear that you consistently receive friendly and efficient service from us at Gerald Kia of Naperville. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Happy with my First Car Leasing Experience
by Jayla on 12/27/2024Adrian was friendly, have great explanations and had good overall communication skills.Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Adrian at Gerald Kia of Naperville. It’s our goal to provide friendly service and clear communication. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Nice
by Charles on 12/29/2024Quick and easy.Thank you for your five-star review! We appreciate you choosing Gerald Kia of Naperville and are glad to hear that your experience was quick and easy. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Good Sales and Financing Team
by Brad R on 12/21/2024updated 12/27/2024The sales and financing team listened to my requests and were easy to work with. I was clear that I didn't want any pressure to buy extras when discussing financing. The finance manager was helpful and straightforward and honored my… request.Thank you for your wonderful feedback! We're thrilled to hear that our sales and financing team at Gerald Kia of Naperville met your expectations and provided a pressure-free experience. Our goal is always to make the process as smooth and straightforward as possible. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Service of Kia
by Janice on 12/19/2024updated 12/26/2024Was waited on as soon as I got to dealership and since I was going to have to leave my vehicle a courtesy ride was immediate.Thank you for your review, Janice! We appreciate your kind words about your experience at Gerald Kia of Naperville. It's great to hear that you received prompt service and a courtesy ride while leaving your vehicle with us. We strive to make every visit a positive one and look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
100 percent
by Nathan on 12/19/2024updated 12/26/2024service was very clear about what issue I was having with my vehicleThank you, Nathan, for your fantastic review! We're glad to hear that our service team was clear in diagnosing the issue with your vehicle. At Gerald Kia of Naperville, we strive to provide excellent communication and service. We appreciate your feedback and hope to assist you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
My Favorite Kia Dealer!
by Traci on 12/14/2024updated 12/20/2024Quentin is awesome on the sales floor! And Greg Brown in Service is always so nice and always answers any questions I have. This is my favorite Kia dealer!Thank you for your wonderful feedback, Traci! We truly appreciate your kind words about Quentin and Greg at Gerald Kia of Naperville. We're thrilled to hear that you have a great experience with us. We look forward to seeing you again and helping you with all your Kia needs! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great service
by John on 12/13/2024updated 12/19/2024Fast and the team is very friendlyThank you for your wonderful review, John! We're thrilled to hear that you found our team at Gerald Kia of Naperville to be friendly and efficient. We appreciate your support and hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
New tire service
by Mary on 12/17/2024Personal attention. Tech listened before giving info.Thank you, Mary, for taking the time to leave a 5-star review! We're thrilled to hear that you received personal attention and that our team listened to your needs before providing information. At Gerald Kia of Naperville, we strive to create a customer-focused experience. We look forward to welcoming you back for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Telluride
by Stephanie on 12/11/2024Things were explained well, service was quick, people were very nice.Thank you for your feedback! We're glad to hear that your experience at Gerald Kia of Naperville was positive, with clear explanations and quick service. We appreciate your kind words about our team and hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
New Car Purchase
by Michael on 12/03/2024It wasn't drawn out. I found the value to be very good.Thank you for your feedback, Michael! We're glad to hear you found great value in your experience at Gerald Kia of Naperville. We strive to provide a seamless and rewarding process for our customers. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Fast service
by Michael on 11/26/2024updated 12/03/2024Good turn around time for maintenance while I waited.Thank you for your positive feedback! We're thrilled to hear that you had a good turnaround time for your maintenance at Gerald Kia of Naperville. We always strive to provide efficient service to our valued customers. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gret service
by Devendra on 11/25/2024updated 12/03/2024Prompt friendly service. Someone was there to get my car when I pulled up, the oil change was done promptly.Thank you for your wonderful review! We’re thrilled to hear that you experienced prompt friendly service during your oil change at Gerald Kia of Naperville. It's great to know our team was there to assist you right away. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
n/a
by Russell on 11/22/2024updated 12/03/2024Service Advisor, Atif Syed, was very responsive, knowledgeable and courteous.Thank you for your wonderful feedback! We're thrilled to hear that Atif provided you with responsive, knowledgeable, and courteous service. At Gerald Kia of Naperville, we strive to ensure all our customers have a great experience. We hope to assist you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Thank you!
by Joy on 11/11/2024updated 11/27/2024My service representative was informative, professional, and helpful.Thank you, Joy, for your wonderful review! We're thrilled to hear that your service representative was informative, professional, and helpful. At Gerald Kia of Naperville, we strive to provide the best experience for our customers. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for your wonderful review, Daniel! We’re thrilled to hear that you felt comfortable with your purchase and appreciated the attentive service at Gerald Kia of Naperville. We strive to ensure our customers have a great experience, and your feedback is truly rewarding. We look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
by Gerald Kia of Naperville on 07/15/2025