Gerald Kia of Naperville
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Dealership Service Review
service Rating
Easy, convenient, quick oil change on 2024 Kia
Written byon 01/11/2025
Liked that an advisor, meets you outside by your car. Had me go inside then we reviewed what was done on a prior visit what I wanted on this visit. Reviewed what time I needed to return to pick up my car as I didn't wait at the shop. Received a call when my car was completed. Easy. I will be back as it is close to my home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of Naperville on 01/13/2025
Dealer Response
Thank you for your wonderful review, Herlinda! We're thrilled to hear that you had such a positive experience at Gerald Kia of Naperville. It's great to know that our advisor's approach made your visit easy and efficient. We look forward to welcoming you back next time! Safe travels!
Sincerely,
Anthony Triner
General Manager
Gerald Kia of Naperville
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