Gerald Kia of Naperville
Customer Reviews of Gerald Kia of Naperville
Review type:
Kia Soul purchase
Telluride
by Stephanie on 12/11/2024Things were explained well, service was quick, people were very nice.Thank you for your feedback! We're glad to hear that your experience at Gerald Kia of Naperville was positive, with clear explanations and quick service. We appreciate your kind words about our team and hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
New Car Purchase
by Michael on 12/03/2024It wasn't drawn out. I found the value to be very good.Thank you for your feedback, Michael! We're glad to hear you found great value in your experience at Gerald Kia of Naperville. We strive to provide a seamless and rewarding process for our customers. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Fast service
by Michael on 11/26/2024updated 12/03/2024Good turn around time for maintenance while I waited.Thank you for your positive feedback! We're thrilled to hear that you had a good turnaround time for your maintenance at Gerald Kia of Naperville. We always strive to provide efficient service to our valued customers. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gret service
by Devendra on 11/25/2024updated 12/03/2024Prompt friendly service. Someone was there to get my car when I pulled up, the oil change was done promptly.Thank you for your wonderful review! We’re thrilled to hear that you experienced prompt friendly service during your oil change at Gerald Kia of Naperville. It's great to know our team was there to assist you right away. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
n/a
by Russell on 11/22/2024updated 12/03/2024Service Advisor, Atif Syed, was very responsive, knowledgeable and courteous.Thank you for your wonderful feedback! We're thrilled to hear that Atif provided you with responsive, knowledgeable, and courteous service. At Gerald Kia of Naperville, we strive to ensure all our customers have a great experience. We hope to assist you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Thank you!
by Joy on 11/11/2024updated 11/27/2024My service representative was informative, professional, and helpful.Thank you, Joy, for your wonderful review! We're thrilled to hear that your service representative was informative, professional, and helpful. At Gerald Kia of Naperville, we strive to provide the best experience for our customers. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
New EV vehicle - great service
by Theresa Larson on 11/25/2024Everyone was very helpful and considerate. Andre Boulware and Carlos Glavez were great to work with.Thank you, Theresa! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience at Gerald Kia of Naperville. It's wonderful to know that Andre and Carlos were helpful and considerate during your visit. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Kia
by Carol on 11/14/2024Great, the staff are very helpful and friendly.Thank you so much for your wonderful review! We're thrilled to hear that you found our staff at Gerald Kia of Naperville to be helpful and friendly. We always strive to provide excellent service. We hope to see you again soon for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Oil Change Review
by Michael Abarca on 11/04/2024Very easy going. The accommodations are nice. The service people were not too pushyThank you, Michael! We appreciate your positive feedback about your experience with us at Gerald Kia of Naperville. We're glad to hear you found our accommodations nice and that our team provided a comfortable atmosphere without being pushy. We look forward to welcoming you back on your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Excellent service
by Melva on 10/26/2024updated 11/04/2024Friendly and professional serviceThank you for your wonderful feedback! We’re glad to hear that you experienced friendly and professional service at Gerald Kia of Naperville. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great as always!
by Vanessa on 10/29/2024I got everything fixed that I needed, I got a deal on tires and Atif was great about explaining everything to me and making sure that I was taken care of. Thanks Atif!!!Thank you, Vanessa! We're thrilled to hear that you had a great experience at Gerald Kia of Naperville. Atif takes pride in providing excellent service, and I'm glad he was able to help you with your tires and ensure you were well taken care of. We appreciate your feedback and hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Love Gerald Kia
by Krissy Tino on 10/29/2024Atif was so gracious. The facility was so clean and welcoming. The waiting area had great amenities. Got me in and out quickly.Thank you, Krissy! We truly appreciate your kind words about Atif and our facility at Gerald Kia of Naperville. We're glad to hear you enjoyed our clean and welcoming environment, as well as the amenities in our waiting area. It's great to know we could get you in and out quickly. We look forward to seeing you again for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great service.
by Tom on 10/18/2024updated 10/28/2024Fast and easyThank you so much for your positive review! We're thrilled to hear that your experience with Gerald Kia of Naperville was fast and easy. We strive to make the car buying process as smooth as possible for our customers. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
efficient customer service
by Bimal on 10/17/2024updated 10/24/2024very efficient service in timley mannerThank you, Bimal, for your wonderful feedback! We’re glad to hear that you experienced efficient service at Gerald Kia of Naperville. We strive to provide timely and exceptional service to all our customers. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Immediate attention to recall.
by John on 10/17/2024updated 10/24/2024Timely service with knowledgable service people. Friendly and polite.Thank you for your wonderful review! We're delighted to hear about your positive experience with our knowledgeable and friendly team at Gerald Kia of Naperville. We strive to provide timely service, and your feedback reinforces our commitment to excellence. We hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Last minute help
by Julie on 10/12/2024updated 10/21/2024Dave was very understanding of my concernsThank you for your kind words, Julie! We're glad to hear that Dave was able to address your concerns effectively. At Gerald Kia of Naperville, we always strive to provide excellent customer service. We hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gerald Service Reviw
by John on 10/21/2024The people. Always friendly, Always on time, always professional. Always do good work.Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Gerald Kia of Naperville. It’s our mission to provide friendly, professional service and quality work every time. I look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Sportage Hybrid
by Cheryl on 10/20/2024Salesman, Kamen Bobbitt, was very friendly, helpful and knowledgeable. Martha Miller in Finance put me at ease during the loan process. She was very friendly and helpful. The facility was clean and bright. There were snacks and beverages.… Everything was perfect.Thank you for your wonderful review! We’re thrilled to hear that Kamen and Martha provided you with such a positive experience at Gerald Kia of Naperville. It's great to know you appreciated our clean facility and refreshments as well. We look forward to welcoming you back for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great service
by Louis on 10/17/2024Swift and friendly service. Sergio was very knowledgeable with the vehicles.Thank you, Louis! I appreciate your kind words about the swift and friendly service at Gerald Kia of Naperville. I'm glad to hear that Sergio provided you with knowledgeable assistance. I look forward to seeing you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Good service at Gerald Kia Naperville
by Armando on 10/08/2024updated 10/16/2024Convnience with the ride back and forth. Clarity on what is going to be performed.Thank you for your wonderful review! I'm glad to hear that you appreciated the convenience and clarity during your visit to Gerald Kia of Naperville. Your feedback is highly valued, and I hope to serve you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Service
by Eric on 10/11/2024Quick in and out.Thank you for your review, Eric! We're glad to hear that you had a quick and efficient experience at Gerald Kia of Naperville. We appreciate your feedback and hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for your positive feedback! I'm thrilled to hear that Gerald Kia of Naperville was able to accommodate your company's needs. We appreciate your support and look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
by Gerald Kia of Naperville on 07/24/2025