Customer Reviews of Woody Buick GMC
Review type:
Woody’s Buick GMC Naperville
by Francee on 02/17/2025I wanted to take this opportunity to give some much deserved praise to Jerry Roberts and his team at Woody’s in Naperville. I was in a tough spot. I recently totaled my new car and was upside down on my loan. I felt hopeless. I had already… surrendered to the idea that my next purchase wouldn’t be comparable to my last. Tough pill to swallow considering it was my first “nice” car. Jerry and his team worked overtime to find me the right vehicle with less miles and similar comfort features. With some give and take, it started to feel less like a sacrifice and more like a reward. I can’t thank Jerry enough for his genuine acts of kindness. It’s times like these you are reminded that there is good in the world and sometimes it comes from strangers.Best GMC Dealership in the Nation!!
by Sanchez on 12/03/2024Exceptional service from start to finish! Brian Newcomb made the entire purchasing process quick and efficient. He was knowledgeable, courteous, and really listened to what we were looking for. Woody GMC has the best selection, we drove all… the way from Florida to purchase our dream car!! Highly Recommend!!!Thank you so much for your kind recommendation and for making the trip all the way from Florida, Sanchez! We're thrilled to hear that Brian provided you with exceptional service and made the process smooth and enjoyable. Your satisfaction means the world to us, and we're so glad we could help you find your dream car! Welcome to the Woody Buick GMC of Naperville family and enjoy your new vehicle!
Great Auto Dealership
by L Mitchell on 11/14/2024I had a great car buying experience at Woody Buick GMC dealership. The sales person Tim was very helpful & not pushy.Thank you for sharing your experience, L. Mitchell! It’s wonderful to know you had a great experience with Tim here at Woody Buick GMC of Naperville. We appreciate your kind words and if there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!
Good job
by Esmeralda on 02/26/2024I had a great experience thank you for all your help ShabanEsmeralda, thank you for giving Shaban a huge five-star shoutout! It’s great to hear that you had a memorable experience with us! Rest assured, that we will take your comments for further encouragement with the Woody Buick GMC of Naperville team. We hope you never hesitate to reach out should you need future automotive assistance, our team would love to be of service!
Wonderful
by Scott M on 02/22/2024I worked with YENESIS and Alex at the dealership. They were straightforward in their pricing. No gimmicks or hidden fees. They were both friendly and knew their vehicles. I will definitely purchase another vehicle there when the time… comes!Scott, we are delighted to hear that you had such a great experience purchasing your vehicle with Yenesis and Alex. Your feedback about our upfront pricing, product knowledge, and friendly service is wonderful to hear. We strive to create a stress-free environment for our customers, and your kind words reinforce that we are achieving that goal. We wish you safe travels and look forward to assisting you again soon!
New Buick SUV
by Sparty #1 on 01/02/2024Very smooth process and we'll be again in a few years.Thank you for your glowing review regarding your recent purchase from Woody Buick GMC of Naperville, Sparty! We are thrilled to hear that you found the entire process to be very smooth. Our goal is to make buying a car an efficient and enjoyable experience for all of our customers. We look forward to assisting you when you are ready to purchase another vehicle in a few years. Thank you again for the kind feedback!
Pleasurable experience
by PattyBoy on 04/03/2023Dell had a great attitude and really did a great job during the entire purchase.Hi Patty! Thank you very much for sharing your experience with us! It’s a wonderful day here at Woody Buick GMC when we receive feedback like yours! Our team is passionate about providing top-notch service to our guests and are thankful to know that passion shines through Dell as he assisted you during your purchase! Thanks again and we look forward to your next visit!
Woods GMC
by Shelly 2015 on 02/01/2023Mary Froelich was excellent. She went above and beyond to make our overall experience wonderful. We felt very confident with our purchase and are excited about our new vehicle.Great news, Shelly! Thanks for leaving a review, and mentioning Mary. You’re right, she is always going above and beyond for our valued customers and we’ll be sure to share your praises with her! Thank you so much for stopping by, we really appreciate it and we hope to work with you again soon!
2022 GMC ACADIA
by Nicole Butt on 02/01/2022Easy process nick was the best to work with I love my new acadiaThat's awesome, Nicole! Thank you very much for leaving us with wonderful feedback! Your review and five-star rating reflects our team’s dedication and makes Woody Buick, GMC stand out from the rest! Nick is an absolute asset and we are grateful to know he got you into the perfect car! Please do not hesitate to reach out for any automotive wants or needs you may have in the future and we hope you enjoy every mile in your new 2022 GMC Acadia!
steve
by Steve1 on 11/22/2021best costomer servic ever tom anderson was the best and the3 hole dealer shipWow! Thank you very much, Steve! Your feedback reflects our team’s dedication and makes Woody Buick GMC stand out from the rest! Trust is a vital key to creating successful experiences with vehicle services and our staff members, like Tom, have always stood to this key principle. Feel free to visit us again anytime! It would be an honor to assist you again in the future!
Nice truck for a great price
by Benjamin on 11/15/2021Great truck for the price. Tom was easy to work with and met all of our expectations.We are grateful for your awesome review, Benjamin! While providing the best customer service, we always love to hear feedback and it brings us joy to know our team went beyond the initial expectations. Tom is an amazing team member and it’s great to hear his hard work is made known to the customers! All of us at Woody Buick GMC appreciate you!
Back for a bigger GMC
by Rupert on 11/13/2021Tom helped me get a bigger vehicle for my bigger family!Thank you for leaving such a nice review, Rupert! Your needs are important to us and it’s awesome to hear that you received outstanding guidance during your visit. Tom is a great example of what it looks like to give undivided attention to our customers in order to make sure their needs are being met. We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to working with you again for any future wants and needs, Woody Buick GMC is here for you!
Bought two from Tom
by Joe Goad on 05/17/2021Excellent Buying experience at Woody's and working with Tom especially. Came in for a new vehicle for the wife, no hassle no pressure experience. Such a nice buying experience, I cam in the following day to buy a new vehicle for myself from… Tom! 5 STARS!!Thanks, Joe, we appreciate the kind words! We care tremendously for our Woody Buick GMC customers and it’s exciting to know this passion shines through Tom and the team! Please feel free to visit us anytime!
Great Caddy
by Carl and Patti on 04/28/2021I've known Tom for over 25 years. I find him to be honest and very professional. I have bought numerous cars from Tom and I always recommend him to my friends and family. He was very nice to work with. CarlThanks, Carl and Patti, we appreciate the kind words! We care tremendously for our Woody Buick GMC customers and it’s exciting to know this passion shines through Tom and the team! Please feel free to visit us anytime!
Bait and Switch
by Andrew_C on 04/21/2017I went in looking to take advantage of year end rebates on some of the 2016 GMC SUV's because I still owed on my trade in and these rebates would more then cover the negative equity. Well I found an option I just loved but do to credit… issues it was not going to work the way I wanted it to. Instead I was told that they 100% could get me the same car used but only one model year older with 17,000 miles at a monthly payment I could afford. I was told it was a done deal and that I could pick the car up the next day. But I get there the next day to find they were now trying to get me to buy a different car and told me that was the only one I could get in to because of credit. Now the done deal for the vehicle I want will cost me $2500.00 down. NOT WHAT THEY PROMISED ME! Bait and switch! They did this same thing a few years before when my girlfriend at the time bought a used Ford Flex. They quoted us the price over the phone and when we arrived the the price had gone up by $3000.00.Andrew, I am sorry to hear that you had a negative experience with our dealership. It was not our intention to give you the run around, and I apologize if that is how it seemed. I assure you that we absolutely never instruct our staff to "bait and switch" any of our customers, nor do we condone the practice at all. I would be more than happy to discuss a specific car in our inventory with you or answer any other questions that you may have during your visit. Please contact me directly so that we may begin to build a trustworthy business relationship. I look forward to hearing from you. Sincerely, Sevil Begoli - General Sales Manager
New Buick Enclave purchase
by enclave2016 on 03/16/2016A no hassle experience. We found the salesman and dealership experience excellent. We bought our vehicle the same day. Will return for service and buy other vehicles in the future from our new dealership.Thank you for taking the time to write about your experience with us! At Woody Buick GMC, we work very hard to provide each of our customers with an excellent and hassle-free experience. We look forward to working with you again! Warm Regards, Woody Buick GMC Team
Play back room tricks
by mailman219 on 11/14/2014We purchased a new gmc terrain Denali. Part of the deal was a 3 year service contract. We purchased the vehicle and left. A couple of months later we returned for our first oil change. Didn't think there would be a charge since we had… the service agreement. Wrong. What I believe happened was in the process of negotiating the deal the new car manager removed the service agreement, but not the cost of it. My advice is every time the sales agreement leaves your sight, you need to read the whole thing over again to see if they made any changes. In my case they did.The rating above is fake. Everyone knows that new 2014 GMC Terrains come with free maintenance for the first 2 years. And if this person were real, he/she knows that they could go to Woody to get this resolved. I work at Woody Buick GMC and am proud to be a part of an organization that has got the Buick Dealer of the Year Award - 4 years running.
New car sales people first rate
by jpstax1 on 03/22/2008I ordered my 2008 Buick LaCrosse Super from Woody BPG last July. My buying experience was an absolute delight! Steve Holmes is a first rate salesman. I knew exactly what I wanted in my next Buick (I researched the car thoroughly), so Steve… didn't pressure or annoy me in the least. He was most helpful when the car finally arrived in early August, especially with explaining its equipment.The best car buying experience ever
by golf66 on 07/30/2012updated 09/09/2025From the moment my wife and I walked into Woodys, we felt that they were there to help us fullfil our car buying needs. Mary, the sales person asked us what our needs were and proceeded to meet those needs. As a result of that treatment we… were able to purchase a car on what I thought were our terms, not the dealerships terms. A BIG Thank you to Woody GMC and especially to Mary for the superb service Terry and JodiPositive experience
by larryk101 on 06/08/2012updated 09/09/2025I was treated with respect andfriendliness. I was important and treated as such. THe sales associate, Steve Holmes was exceptional. He was friendly, knowledgeable and courteous. Steve made me feel very comfortable and relaxed with what can… be a very stressful experience. With this kind of treatment , they will keep me as a customer. Thank you Woody for having a great staff.20 years of a great relationship
by bigjim14 on 06/13/2012updated 09/09/2025I have been buying new buicks from Woody for 20 years and have never been disappointed. Everyone there goes out of their way to make sure things are right. What a great thing if all car dealer were this honest and respectful to customers
Woody Buick GMC helps keep Chicagoland moving! We are a family-owned and operated dealership serving the cities of Naperville, Elgin, Chicago and the surrounding communities. We typically stock a selection of 750 combined New and Used vehicles. If you're in the neighborhood, stop by to say hello! Woody will be in the showroom with his checkbook ready to give you top dollar for your trade-in. Woody's philosophy is: If you have a trade, you have a deal!
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
- Cable Television
- English
- Chinese
- Spanish
Thank you for your thoughtful review, Francee! We're so glad to hear that Jerry and his team could turn a difficult situation into a positive experience by finding the right vehicle for you. Your kind feedback is greatly appreciated and we’re grateful for the trust you placed in us. If you ever need anything, we’re always happy to help!
by Woody Buick GMC on 02/19/2025